Oral and Non-Verbal Communication Quiz

Study Notes

This model emphasizes the importance of feedback in completing the communication process.
The sender must receive a response from the receiver for communication to be considered successful.

This form of communication conveys ideas, insights, and information without using words.
It relies on visual cues and behaviors to convey meaning.

Body Movements (Kinetics)
- Emblems: Body movements with direct word translations.
- Illustrators: Enhance, emphasize, or reinforce spoken words.
- Regulators: Signals that manage the flow of communication.
- Display of Feelings: Facial expressions and body movements convey emotional intensity.
- Adaptors: Non-verbal cues used to adapt to the communication situation.
Paralanguage: How something is said.
- Rate: Speed of speech.
- Pitch: Highness or lowness of tone.
- Volume: Loudness.
- Quality: Pleasing or unpleasing sound.
Body Types:
- Ectomorphs (thin): Ambitious, young, suspicious of others, tense, nervous, difficult, pessimistic, quiet.
- Endomorphs (fat): Fashionable, lazy, weaker, talkative, warm-hearted, sympathetic, good-natured, agreeable, dependent, trusting.
- Mesomorphs (athletic): Stronger, adventurous, mature, reliable.

Sender/Receiver: The giver/receiver of the message.
Message: The central element of communication.
Channel: The route traveled by the message between the sender and receiver.
Feedback: The reaction observed in both the sender and receiver.
Noise: A disruptive factor that hinders understanding.
- Physical Noise: Loud sounds that interfere with message transmission.
- Psychological Noise: Mental distractions experienced by the sender or receiver.
Setting: The physical location where communication occurs.