Communication: Definition and Process
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Questions and Answers

Which of the following is NOT an example of VoIP?

  • Viber
  • Skype
  • Zoom
  • Steam (correct)

Communication is solely a one-way process.

False (B)

What are the five key elements of the communication process?

Sender, medium, message, receiver, feedback

Transmission of information verbally falls under __________ communication.

<p>oral</p> Signup and view all the answers

Match the VoIP platforms with their characteristics:

<p>Skype = Video calls and instant messaging Viber = Free calls and texts over the internet Messenger = Integrated with Facebook Zoom = Focus on video conferencing</p> Signup and view all the answers

Which aspect of oral communication makes it more adaptable than written communication?

<p>Feedback mechanism (A)</p> Signup and view all the answers

Oral communication can only be used in formal settings.

<p>False (B)</p> Signup and view all the answers

What is the primary purpose of communication?

<p>To promote understanding</p> Signup and view all the answers

The __________ is the person who conveys a message in communication.

<p>sender</p> Signup and view all the answers

Which platform focuses primarily on video conferencing?

<p>Zoom (A)</p> Signup and view all the answers

Study Notes

Definition and Importance of Communication

  • Communication originates from the Latin word communicare, meaning "to share" or "to make common."
  • It involves the exchange of information between two or more parties for mutual understanding.
  • Humans engage in communication as soon as they perceive one another; silence and inaction also convey messages.
  • Mastery of communication is essential for personal and professional success.

Oral Communication

  • Defined as the verbal transmission of ideas or feelings.
  • Successful oral communication can greatly enhance academic performance, career opportunities, and interpersonal relationships.
  • It occurs in various contexts, including dialogue, small group discussions, and public speaking.
  • Oral communication is more flexible compared to written communication, adapting to both formal and informal settings.

The Communication Process

  • The communication process is complex, interactive, and dynamic, adapting to different contexts.
  • Key elements of the communication process include:
    • Sender: The individual who initiates the message.
    • Encoding: Converting thoughts into a message.
    • Message: The content being communicated, which may include verbal and non-verbal cues.
    • Medium: The channel through which the message is conveyed (e.g., phone, email).
    • Receiver: The individual who decodes and interprets the message.
    • Feedback: The response indicating the receiver's understanding of the message.

Technological Advancements in Communication

  • The 21st century has revolutionized oral communication through advancements in technology, creating a global community.
  • VoIP (Voice over Internet Protocol) enables voice and multimedia communication over internet broadband, facilitating video calls and conferences.
  • Common VoIP applications include:
    • Skype
    • Viber
    • Messenger
    • Zoom
  • These platforms have enhanced accessibility and flexibility in communication.

Summary Points

  • Effective communication is integral to daily life, emphasizing the need for understanding both verbal and non-verbal cues.
  • Oral communication fosters adaptability, allowing a blend of formal and informal interactions.
  • A clear understanding of the communication process and the impact of technology on communication practices is crucial for effective engagement.

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Description

Explore the foundations of communication in this quiz. Understand the differences between oral and non-verbal communication, and delve into the intricate process that governs human interaction. Grasp essential concepts and theories to enhance your communication skills.

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