Operations Management Tutorials
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Questions and Answers

What is the primary influence of flexibility on cost in an operation?

  • It is associated with the operation's ability to change
  • It increases the volume of products and services
  • It changes the mix of products and services produced at any one time
  • It reduces the cost of producing products and services (correct)

What is the primary objective of an order-winning criteria in an automobile plant?

  • To be up to good industry standard
  • To provide a crucial advantage with customers (correct)
  • To be around median industry standard
  • To provide a useful advantage with most customers

What is the primary characteristic of volume flexibility in an operation?

  • The ability to change the volume of products and services (correct)
  • The ability to change the mix of products and services
  • The ability to change the product design
  • The ability to change the delivery time of products and services

What is the primary focus of product/service flexibility in an operation?

<p>The ability to bring new products and services to the market (C)</p> Signup and view all the answers

What is the primary role of qualifying criteria in an operation?

<p>To be up to good industry standard (D)</p> Signup and view all the answers

What is the primary objective of a hospital in terms of cost?

<p>To minimize costs while maintaining quality (D)</p> Signup and view all the answers

What is the primary focus of Operations Management?

<p>Managing the production of products and services (D)</p> Signup and view all the answers

Which of the following is NOT one of the five competitive objectives in Operations Management?

<p>INNOVATION (A)</p> Signup and view all the answers

What is the term for the flow of transformed resources between operations, processes, and the external supply network?

<p>Flow between Operations (B)</p> Signup and view all the answers

What is the primary goal of Quality Management in Operations Management?

<p>To improve customer satisfaction (A)</p> Signup and view all the answers

What is the term for the process of designing elegant products that can be flat-packed efficiently?

<p>Product Design (D)</p> Signup and view all the answers

What is the term for the arrangement of jobs to encourage staff to contribute to business success?

<p>Human Resources Function (D)</p> Signup and view all the answers

What is the term for the maintenance of cleanliness and safety of storage areas?

<p>Facilities Management (C)</p> Signup and view all the answers

What is the term for the process of continually examining and improving operations practice?

<p>Continuous Improvement (D)</p> Signup and view all the answers

What is the term for the flow of transformed resources between processes?

<p>Flow between Processes (A)</p> Signup and view all the answers

What is the term for the level of the supply network in Operations Management?

<p>Level of the Supply Network (A)</p> Signup and view all the answers

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