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Questions and Answers
What is the main focus of operations management?
What is the main focus of operations management?
- Developing marketing strategies
- Designing and controlling the production of goods or services (correct)
- Creating innovative products
- Managing financial resources efficiently
Which sectors does operations management cover?
Which sectors does operations management cover?
- Agricultural and construction sectors
- Retail and entertainment industries
- Transportation and logistics
- Banking systems, hospitals, and companies (correct)
What are the major functions in an organization, alongside operations?
What are the major functions in an organization, alongside operations?
- Legal, compliance, administration, and public relations
- Training, development, strategy, and communications
- Supply chains, marketing, finance, and human resources (correct)
- Research and development, customer service, sales, and IT
What types of decisions are made in managing manufacturing or service operations?
What types of decisions are made in managing manufacturing or service operations?
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What does operations management require management of?
What does operations management require management of?
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Study Notes
Operations Management Overview
- The main focus of operations management is to create goods and services efficiently and effectively, considering quality, cost, and customer satisfaction.
Scope of Operations Management
- Operations management covers various sectors, including manufacturing, service, and non-profit organizations.
Organizational Functions
- Operations management functions alongside other major functions in an organization, including marketing, finance, and human resources.
Decision-Making in Operations Management
- In managing manufacturing or service operations, decisions are made on:
- Design of goods and services
- Managing the production process
- Inventory management
- Supply chain management
- Quality management
Management Requirements
- Operations management requires the management of:
- Inputs (resources, suppliers, and technology)
- Conversion processes (transformation of inputs into outputs)
- Outputs (goods and services)
- Outcomes (satisfaction, quality, and profitability)
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