Operations Management Quiz

The process of delivering goods and services in an organization

The process of producing goods and services in an organization (correct)

The management of human resources in an organization

The management of technology in an organization

Finance, marketing, production, and human resources

Planning, organizing, leading, and controlling

Innovation, efficiency, quality, and customer satisfaction

People, materials, technology, and information (correct)

Sometimes, technology can replace skilled management and human resources

It depends on the organization and the specific situation

No, technology cannot replace skilled management and human resources (correct)

Yes, technology can completely replace skilled management and human resources

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