Operations Management Quiz
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Questions and Answers

Which of the following best defines operations management?

  • The process of delivering goods and services in an organization
  • The process of producing goods and services in an organization (correct)
  • The management of human resources in an organization
  • The management of technology in an organization

    • What are the components of operations management?

  • Finance, marketing, production, and human resources
  • Planning, organizing, leading, and controlling
  • Innovation, efficiency, quality, and customer satisfaction
  • People, materials, technology, and information (correct)

    • Does technology replace skilled management and human resources in operations management?

  • Sometimes, technology can replace skilled management and human resources
  • It depends on the organization and the specific situation
  • No, technology cannot replace skilled management and human resources (correct)
  • Yes, technology can completely replace skilled management and human resources

    • What is the role of technology in operations management?

    <p>To improve operational efficiency and quality</p> Signup and view all the answers

    How can technology be used in the manufacturing and service area?

    <p>To streamline processes and improve productivity</p> Signup and view all the answers

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