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Questions and Answers
What does operations management primarily focus on?
What does operations management primarily focus on?
- Managing financial resources effectively
- Creating innovative marketing strategies
- Developing human resource policies
- Designing and controlling the production of goods or services (correct)
Which sectors does operations management cover?
Which sectors does operations management cover?
- Information technology and telecommunications
- Banking systems, hospitals, and companies working with suppliers and customers (correct)
- Transportation and logistics
- Retail and entertainment industries
What are the major functions in an organization, alongside operations?
What are the major functions in an organization, alongside operations?
- Public relations, event management, branding, and advertising
- Research and development, sales, customer service, and administration
- Legal, compliance, risk management, and auditing
- Supply chains, marketing, finance, and human resources (correct)
What types of decisions are made in managing manufacturing or service operations?
What types of decisions are made in managing manufacturing or service operations?
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What does the operations function require management of?
What does the operations function require management of?
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Study Notes
Operations Management Overview
- Operations management primarily focuses on the efficient management of systems, processes, and activities that create and deliver an organization's products or services.
Sectors Covered by Operations Management
- Operations management covers various sectors, including manufacturing, service industries, and non-profit organizations.
Major Functions in an Organization
- Alongside operations, the major functions in an organization include marketing, finance, and human resources.
Decision Making in Operations Management
- In managing manufacturing or service operations, decisions are made in the areas of design, managing the supply chain, production planning, inventory management, quality management, and managing the workforce.
Operations Function Requirements
- The operations function requires the management of inputs (such as materials, equipment, and labor), processes (such as production and delivery), and outputs (such as products or services).
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