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Operations Management Quiz
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Operations Management Quiz

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Questions and Answers

Operations management involves the design of goods, services, and processes. What is the purpose of facility layout and design?

  • To forecast future demand
  • To create marketing strategies
  • To manage the flow of materials and information
  • To determine the best configuration of machines, storage, offices, and departments (correct)
  • Which of the following is NOT a responsibility of operations managers?

  • Forecasting future demand
  • Creating marketing strategies (correct)
  • Determining facility layout and design
  • Managing the flow of materials and information
  • What is the main goal of supply chain management?

  • To manage the flow of materials and information (correct)
  • To forecast future demand
  • To create marketing strategies
  • To determine the best configuration of machines, storage, offices, and departments
  • What is one of the key concepts of operations management?

    <p>Forecasting future demand</p> Signup and view all the answers

    Which of the following is NOT a responsibility of operations managers?

    <p>Customer Relationship Management</p> Signup and view all the answers

    What is the purpose of operations management?

    <p>To forecast future demand</p> Signup and view all the answers

    Operations managers are responsible for managing the flow of materials, information, people, and money from suppliers to customers. This is known as:

    <p>Supply Chain Management</p> Signup and view all the answers

    Operations managers are responsible for determining the best configuration of machines, storage, offices, and departments to provide the highest levels of efficiency and customer satisfaction. This is known as:

    <p>Facility Layout and Design</p> Signup and view all the answers

    Operations managers are responsible for predicting the future demand for raw materials, finished goods, and services. This is known as:

    <p>Forecasting</p> Signup and view all the answers

    The science and art of ensuring that goods and services are created and delivered successfully to customers is known as:

    <p>Operations Management</p> Signup and view all the answers

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