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Operations Management Process and Techniques

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Operations Management Process and Techniques

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Questions and Answers

What is the definition of E-Supply Chain Management?

The management of supply chain starting from suppliers to final customers utilizing enterprise-wide information systems
The management of supply chain starting from suppliers to final customers focusing on pollution control and waste disposal
The management of supply chain starting from suppliers to final customers using internet-enabled value-adding activities (correct)
The management of supply chain starting from suppliers to final customers using computer-based software tools

What does Labor productivity measure?

The contribution of changing management processes and technology towards output growth
The ratio of outputs such as goods and services to inputs like labor and materials
The amount of output per hour paid (correct)
The change in the volume of assets producing more output

What is the formula for Capital productivity?

Output/(Labor+Material+Overhead)
Change in the volume of assets producing more output (correct)
Total Output/Number of Workers
Total Output/Total Man Hours

What is the role of Enterprise Resource Planning (ERP) in manufacturing?

To provide an enterprise-wide information system for manufacturing processes (B) Signup and view all the answers

Why has improving productivity in the service sector proven difficult?

The service sector is frequently focused on unique individual attributes or desires (B) Signup and view all the answers

What is the objective of Computer Aided Design (CAD)?

To help in the design and drafting of a part or product using computer technology (A) Signup and view all the answers

What is the primary goal of Total Quality Management (TQM) adopted by many firms?

To achieve customer satisfaction and improve the quality of goods and services (B) Signup and view all the answers

What does the concept of Just-In-Time Production, refined by Tai-ichi Ohno of Toyota motors, primarily focus on?

Reducing inventory and eliminating waste in the production process (D) Signup and view all the answers

What is the key characteristic of Lean Production in operations management?

Using the least amount of resources to manufacture a high quantity of high-quality goods (C) Signup and view all the answers

What does the concept of Business Process Re-engineering entail in operations management?

Radical measures or break-through improvements to enhance firm performance (B) Signup and view all the answers