Operations Management Quiz
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Questions and Answers

What are the inputs involved in operations?

  • Human capital, intellectual capital, social capital
  • Indirect labor, indirect materials, indirect costs
  • Direct labor, direct materials, other direct costs (correct)
  • Technology, equipment, land

What is the process of planning, organizing, leading, and controlling the organizational resources to achieve the organizational goals called?

  • Operations
  • Service delivery
  • Production
  • Management (correct)

Which function of management involves developing an organizational structure and allocating human resources?

  • Organizing (correct)
  • Planning
  • Leading
  • Controlling

What are the tangible outputs of operations?

<p>Goods (C)</p> Signup and view all the answers

What is the term for the activities and tasks that organizations use to produce goods and services?

<p>Operations (D)</p> Signup and view all the answers

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