Operations Management Introductory Quiz
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Questions and Answers

What book is recommended for the Operations Management course?

  • Operations Management (McGraw-Hill Series in Operations and Decision Sciences) - William J. Stevenson
  • Operations Management: Theory and Practice - Mahadevan
  • Operations Management for Competitive Advantage – 15th Edition - Richard B. Chase - F. Robert Jacobs - Nicholas J. Aquilano (correct)
  • Principles of Operations Management - Jay Heizer, Barry Render
  • How did Progressive Insurance Company out-operate its competitors?

  • By acquiring smaller insurance companies
  • By aggressive marketing campaigns and celebrity endorsements
  • By expanding into multiple business sectors
  • By offering lower prices and better services through innovations in operations (correct)
  • In which year did Progressive Insurance Company achieve a sales revenue of $9.5B?

  • 1990
  • 1995
  • 2000
  • 2005 (correct)
  • What did Progressive Insurance Company do in 1990?

    <p>It went global</p> Signup and view all the answers

    What was a key factor in Progressive Insurance Company's success according to the text?

    <p>Innovations in operations, new and better ways of doing day-to-day activities</p> Signup and view all the answers

    What is a recommended book for the Operations Management course?

    <p>Operations Management for Competitive Advantage – 15th Edition - Richard B. Chase - F. Robert Jacobs - Nicholas J. Aquilano</p> Signup and view all the answers

    What was the sales revenue achieved by Progressive Insurance Company in 1985?

    <p>$1.3B</p> Signup and view all the answers

    How did Progressive Insurance Company out-operate its competitors?

    <p>By offering lower prices and better services through innovations in operations</p> Signup and view all the answers

    Did Progressive Insurance Company diversify into new businesses?

    <p>No</p> Signup and view all the answers

    In which year did Progressive Insurance Company achieve a sales revenue of $9.5B?

    <p>2005</p> Signup and view all the answers

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