Operations Management Fundamentals
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Questions and Answers

What is typically emphasized more by manufacturing organizations?

  • Reliability and customer service
  • Cost and consistent quality (correct)
  • Diversity and sustainability
  • Flexibility and innovation

    • Service organizations focus more on cost and delivery than reliability.

    False

    What does job design aim to improve in an organization?

    Productivity and reduce fatigue

    The selection of equipment and processes must consider the firm's capability to invest in _______.

    <p>capital assets</p> Signup and view all the answers

    Which of the following best describes facility layout decisions?

    <p>They relate to the allocation of resources and workspace organization.</p> Signup and view all the answers

    Match the short-run decisions with their corresponding focus area:

    <p>Inventory Control = Allocation of capacity based on demand Production Control = Managing overall production processes Job Design = Organizing work to improve productivity</p> Signup and view all the answers

    Location decisions for a production system have a single best option.

    <p>False</p> Signup and view all the answers

    The emphasis on ________ in service organizations aligns with cost objectives.

    <p>reliability and service</p> Signup and view all the answers

    What is one of the primary benefits of overhead material handling equipment?

    <p>Saves valuable floor space</p> Signup and view all the answers

    Safe working environments have no impact on employee morale.

    <p>False</p> Signup and view all the answers

    Name one factor influencing plant layout.

    <p>Material factor</p> Signup and view all the answers

    The ________ factor includes inter-intra departmental movement for transport and inspection.

    <p>movement</p> Signup and view all the answers

    Match the following factors with their descriptions:

    <p>Machinery factor = Includes tools and their utilization Waiting factor = Involves storage of goods awaiting processing Service factor = Covers maintenance and scheduling Change factor = Focuses on flexibility and expansion</p> Signup and view all the answers

    Which type of product environment requires layout flexibility?

    <p>Automotive industry</p> Signup and view all the answers

    The service factor only concerns direct workers in a production system.

    <p>False</p> Signup and view all the answers

    What is a key objective of layout in inventory management?

    <p>To improve operational efficiency</p> Signup and view all the answers

    Which of the following is NOT an objective of facility planning?

    <p>Enhance product marketing strategy</p> Signup and view all the answers

    The stages in new product development include idea generation, marketing strategy development, and commercialization.

    <p>True</p> Signup and view all the answers

    What is the first stage in the new product development process?

    <p>Idea Generation</p> Signup and view all the answers

    The _____ stage involves evaluating ideas and sorting them into promising, marginal, and reject categories.

    <p>Idea Screening</p> Signup and view all the answers

    Match the following stages of new product development with their descriptions:

    <p>Idea Generation = Search for new product ideas Concept Development &amp; Testing = Refining ideas into marketable concepts Business Analysis = Evaluating the business viability of a product Market Testing = Introducing the product to selected market segments</p> Signup and view all the answers

    What is the purpose of market research in new product development?

    <p>Identify product improvement needs</p> Signup and view all the answers

    R&D and employees are often considered sources of new product ideas.

    <p>True</p> Signup and view all the answers

    What type of idea is an 'elaborated version of the idea expressed in meaningful consumer terms' known as?

    <p>Product Concept</p> Signup and view all the answers

    Study Notes

    Index

    • Unit I: Overview of Production and Operations Management, page 1
    • Unit II: Facility Location and Layout Planning, page 24
    • Unit III: Work and Job Design, page 39
    • Unit IV: Materials Management, page 65
    • Unit V: Quality Management, page 103
    • Unit VI: Safety Management, page 122

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    Description

    This quiz explores key concepts in operations management, focusing on manufacturing and service organizations. It covers aspects such as job design, facility layout, and the importance of overhead material handling in improving organizational efficiency. Test your knowledge on the crucial decisions that influence operational effectiveness.

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