Operations Management: Facility Layout & Design

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Questions and Answers

A company is considering implementing reengineering. Which of the following is the MOST likely objective they are trying to achieve?

  • Maintaining the current level of performance without any significant changes.
  • Achieving incremental improvements in existing processes over time.
  • Achieving significant improvements in performance, such as cost reduction or quality enhancement. (correct)
  • Adapting to minor fluctuations in customer demand without altering core processes.

Which of the following scenarios BEST exemplifies a production method using continuous flow?

  • A custom furniture shop where each piece is built to order with varying designs and materials.
  • A small bakery that produces a variety of pastries in batches throughout the day.
  • An oil refinery that processes crude oil 24/7 without interruption. (correct)
  • A construction company building houses one at a time.

A car manufacturer allows customers to choose from various paint colors, interior fabrics, and technological features. This is an example of what?

  • Product Layouts
  • Option Goods (correct)
  • Process Layouts
  • Assembly-Line Balancing

A hospital is redesigning its layout to improve patient flow, reduce wait times, and enhance overall efficiency. Which concept are they primarily addressing?

<p>Design of Service Facilities (D)</p> Signup and view all the answers

A manufacturing plant rearranges its machinery and workstations so that products move through the production process in a streamlined and efficient manner. The goal is to reduce waste and improve overall output. Which concept does this BEST describe?

<p>Facility Layout (A)</p> Signup and view all the answers

Which action BEST exemplifies 'clever integration of layout' in a manufacturing facility?

<p>Positioning storage areas between production zones to minimize transport time. (B)</p> Signup and view all the answers

A company experiencing unpredictable demand and frequent product design changes should prioritize which aspect of process design?

<p>Flexibility in the Context of Process Design. (D)</p> Signup and view all the answers

A company uses historical sales data and market trends to estimate the demand for its products over the next quarter. This activity pertains to what business function?

<p>Forecasting (D)</p> Signup and view all the answers

Which of the following scenarios would LEAST benefit from the use of judgmental forecasting?

<p>Predicting demand for a product with three years of stable sales data. (A)</p> Signup and view all the answers

A manufacturing plant experiences a sudden disruption in its supply chain due to a natural disaster. What type of variation would this be considered?

<p>Irregular Variation (B)</p> Signup and view all the answers

A hotel wants to maximize revenue from its rooms. Which strategy BEST exemplifies revenue management?

<p>Lowering prices during off-peak seasons to attract more customers. (B)</p> Signup and view all the answers

An airline uses yield management to optimize revenue on its flights. What is a primary characteristic of resources managed using this approach?

<p>Fixed and perishable (C)</p> Signup and view all the answers

In a manufacturing context, what is the purpose of a work order?

<p>To authorize and specify the work to be performed (D)</p> Signup and view all the answers

A company produces both high-end luxury cars and affordable compact cars. What best describes these product offerings?

<p>Dissimilar product lines (D)</p> Signup and view all the answers

What factors are considered when determining the processing requirements for manufacturing a specialized electronic component?

<p>The equipment, labor, time, and technical expertise needed (D)</p> Signup and view all the answers

A machine operates for 6 hours out of a possible 8-hour shift. What is its utilization?

<p>75% (D)</p> Signup and view all the answers

In a production process, a workstation can complete 20 units per hour. However, due to a constraint earlier in the process, it only receives 15 units per hour to work on. What is the throughput rate of the overall process?

<p>15 units per hour (D)</p> Signup and view all the answers

A company implements RFID tags on its inventory. Which of the following is a primary benefit they are MOST likely seeking?

<p>Real-time data on product location and status. (B)</p> Signup and view all the answers

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Flashcards

Continuous Production

Continuous movement of materials through production.

Reengineering

Redesigning business processes for major improvements.

Option Goods

Products with many variations or customer choices.

Process Flexibility

Adapting to changes without big cost or downtime.

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Design of Service Facilities

Planning service spaces to be efficient and customer-friendly.

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Clever Integration of Layout

Combining layout elements for maximum efficiency and flow.

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Facility Layout

Arranging resources to optimize material flow and operations.

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Forecasting

Predicting future demand or trends based on data.

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Judgmental Forecasting

Forecasting based on expert opinions, intuition, and experience.

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Irregular Variation

Unpredictable variations in data or demand, like a sudden event.

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Survey Questionnaire

A tool to collect data from people.

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Revenue Management

Selling the right product to the right customer at the right time and price to boost income.

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Work Order

A document that authorizes and specifies work to be done.

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Processing Requirements

Needed operations, tools, and resources to make a product or service.

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Calculating Utilization

How well resources are being used.

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Total Process Output

The total goods or services produced by a process in some time.

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Bottleneck

A point in a process that limits or slows down production.

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Radio-frequency Identification (RFID)

Electromagnetic fields track tags on objects for inventory and logistics.

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Study Notes

  • Production method involving continuous movement of materials through production steps, common in industries like oil refining.
  • Reengineering is redesigning business processes for significant performance improvements like cost reduction.
  • Option Goods offers customers multiple variations or choices, like optional features on a car.
  • Flexibility in process design is the ability to adapt to changes without significant costs or downtime.
  • Design of Service Facilities is planning service-oriented spaces to be efficient, effective, and customer-friendly.
  • Clever Integration of Layout is combining layout elements innovatively to maximize efficiency and flow.
  • Facility Layout is the arrangement of physical resources to optimize flow and improve efficiency.
  • Assembly-Line Balancing assigns tasks to workstations to equalize work, minimize idle time, and improve efficiency.
  • Product Layouts arrange resources by the sequence of operations for a specific product, typically used for high-volume single-product output.
  • Process Layouts group similar resources together, offering more flexibility for varied products and lower production volumes.
  • Forecasting is predicting future demand and trends for production planning and resource management.
  • Judgmental Forecasting relies on expert opinions and intuition when quantitative data is scarce.
  • Irregular Variation is unpredictable data fluctuations not explained by regular patterns.
  • Survey Questionnaire is a research tool with questions to gather information on specific topics.
  • Revenue Management maximizes revenue by selling the right product to the right customer at the right time and price.
  • Yield Management adjusts prices in real-time to optimize revenue from fixed, perishable resources.
  • Work Order authorizes and specifies work to be performed, detailing tasks, materials, and labor.
  • Dissimilar Product Lines differ significantly in features and target markets for diversification.
  • Processing Requirements are the operations, tools, and resources needed to process a product or service.
  • Calculating Utilization measures how effectively resources are being used, expressed as a ratio of actual to maximum output.
  • Total Process Output is the total goods or services produced by a process within a period.
  • Throughput Rate is the rate at which a system produces finished goods or services.
  • Bottleneck is a constraint that limits production flow, reducing overall system performance.
  • Resources Used includes the materials, labor, and equipment consumed in production.
  • Utilization measures the extent to which a resource is being used relative to its full potential.
  • Setup Costs are associated with preparing equipment before production begins.
  • Radio-frequency Identification (RFID) uses electromagnetic fields to track tags on objects for real-time data.
  • Pareto Principle, or the 80/20 rule, states that 80% of effects come from 20% of causes.
  • Inventory Costs includes the total costs to store, manage, and control inventory.
  • Static Demand remains relatively constant over time, making it predictable and stable.

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