Process Selection in Operations Management

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Questions and Answers

What does process selection refer to?

  • Deciding on the location of the organization
  • Choosing the best technology for the organization (correct)
  • Determining the best marketing strategy
  • Selecting the best raw materials for production

What is the objective of a process strategy?

  • To comply with government regulations
  • To minimize employee turnover
  • To maximize shareholder profits
  • To transform resources into goods and services that meet customer requirements (correct)

How does the process selected affect production?

  • It only affects short-term production
  • It has no impact on production
  • It affects efficiency, flexibility, cost, and quality of goods produced (correct)
  • It only affects the quantity of goods produced

What is the very first step in process planning?

<p>Considering whether to make or buy some or all of a product (B)</p> Signup and view all the answers

Why might a manufacturer choose to purchase certain parts instead of making them?

<p>To save time and resources (A)</p> Signup and view all the answers

What is a common practice for firms regarding janitorial services according to the text?

<p>All firms contract out janitorial services (A)</p> Signup and view all the answers

What factors are typically considered in make or buy decisions?

<p>Expertise, quality considerations, and cost (D)</p> Signup and view all the answers

What is the purpose of a firm choosing to perform part of the work itself and letting others handle the rest?

<p>To maintain flexibility and hedge against loss of a subcontractor (D)</p> Signup and view all the answers

In which process type is high job customization and low volume typically observed?

<p>Job process (A)</p> Signup and view all the answers

What is a characteristic of a project process according to the text?

<p>Unique sets of activities for each project (A)</p> Signup and view all the answers

Which type of process involves handling small batches of custom-designed products?

<p>Job process (D)</p> Signup and view all the answers

What is the main consideration when choosing a process type according to the text?

<p>Balance of quality, time flexibility, and cost (A)</p> Signup and view all the answers

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