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Process Selection in Operations Management

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Process Selection in Operations Management

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Questions and Answers

What does process selection refer to?

Deciding on the location of the organization

Choosing the best technology for the organization (correct)

Determining the best marketing strategy

Selecting the best raw materials for production

What is the objective of a process strategy?

To comply with government regulations

To minimize employee turnover

To maximize shareholder profits

To transform resources into goods and services that meet customer requirements (correct)

How does the process selected affect production?

It only affects short-term production

It has no impact on production

It affects efficiency, flexibility, cost, and quality of goods produced (correct)

It only affects the quantity of goods produced

What is the very first step in process planning?

Considering whether to make or buy some or all of a product Signup and view all the answers

Why might a manufacturer choose to purchase certain parts instead of making them?

To save time and resources Signup and view all the answers

What is a common practice for firms regarding janitorial services according to the text?

All firms contract out janitorial services Signup and view all the answers

What factors are typically considered in make or buy decisions?

Expertise, quality considerations, and cost Signup and view all the answers

What is the purpose of a firm choosing to perform part of the work itself and letting others handle the rest?

To maintain flexibility and hedge against loss of a subcontractor Signup and view all the answers

In which process type is high job customization and low volume typically observed?

Job process Signup and view all the answers

What is a characteristic of a project process according to the text?

Unique sets of activities for each project Signup and view all the answers

Which type of process involves handling small batches of custom-designed products?

Job process Signup and view all the answers

What is the main consideration when choosing a process type according to the text?

Balance of quality, time flexibility, and cost Signup and view all the answers