Operations Management Concepts
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Questions and Answers

What is the primary focus of operations management?

  • Cost reduction in marketing strategies
  • Developing new product ideas for the sales team
  • Enhancing customer service through feedback loops
  • Overseeing the production process and improving efficiency (correct)

Which of the following is NOT a key aspect of operations management?

  • Quality control
  • Process design
  • Supply chain management
  • Financial forecasting (correct)

Operations management seeks to improve which of the following?

  • Production efficiency and product quality (correct)
  • Employee retention rates
  • Market share through advertising
  • Distribution network reach

Which statement best describes a responsibility of operations management?

<p>Ensuring that resources are used effectively in production (C)</p> Signup and view all the answers

What is a common outcome of effective operations management?

<p>Enhanced customer satisfaction (B)</p> Signup and view all the answers

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