Operations Management and Supply Chain Quiz

• The systematic design, direction, and control of processes that transform inputs into services and products for internal and external customers (correct)
• The interrelated series of processes within and across firms that produces a service or product to the satisfaction of customers
• Any activity or group of activities that takes one or more inputs, transforms them, and provides one or more outputs for its customers
• The coordination of a firm's processes with those of its suppliers and customers to match the flow of materials, services, and information with customer demand

• A customer who is either an end user or an intermediary
• Any activity or group of activities that takes one or more inputs, transforms them, and provides one or more outputs for its customers (correct)
• An interrelated series of processes within and across firms that produces a service or product to the satisfaction of customers
• The concept of a process within a process

• The interrelated series of processes within and across firms that produces a service or product to the satisfaction of customers
• The synchronization of a firm's processes with those of its suppliers and customers to match the flow of materials, services, and information with customer demand (correct)
• The systematic design, direction, and control of processes that transform inputs into services and products for internal and external customers
• The concept of a process within a process

<p>The concept of a process within a process (C)</p> Signup and view all the answers

<p>A customer who is either an end user or an intermediary (D)</p> Signup and view all the answers