Operations Management and Supply Chain Quiz
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Questions and Answers

Which of the following best defines operations management?

  • The systematic design, direction, and control of processes that transform inputs into services and products for internal and external customers (correct)
  • The interrelated series of processes within and across firms that produces a service or product to the satisfaction of customers
  • Any activity or group of activities that takes one or more inputs, transforms them, and provides one or more outputs for its customers
  • The coordination of a firm's processes with those of its suppliers and customers to match the flow of materials, services, and information with customer demand
  • What is the definition of a process?

  • A customer who is either an end user or an intermediary
  • Any activity or group of activities that takes one or more inputs, transforms them, and provides one or more outputs for its customers (correct)
  • An interrelated series of processes within and across firms that produces a service or product to the satisfaction of customers
  • The concept of a process within a process
  • What is supply chain management?

  • The interrelated series of processes within and across firms that produces a service or product to the satisfaction of customers
  • The synchronization of a firm's processes with those of its suppliers and customers to match the flow of materials, services, and information with customer demand (correct)
  • The systematic design, direction, and control of processes that transform inputs into services and products for internal and external customers
  • The concept of a process within a process
  • What is the definition of a nested process?

    <p>The concept of a process within a process</p> Signup and view all the answers

    Who are external customers?

    <p>A customer who is either an end user or an intermediary</p> Signup and view all the answers

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