Operations Function - Historical Development
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Operations Function - Historical Development

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Questions and Answers

Which of the following was a significant development during World War II that influenced operation management?

  • The rise of computer-aided design and manufacturing (CAD/CAM)
  • The introduction of total quality management (TQM)
  • The development of linear programming and queuing theory (correct)
  • The adoption of lean manufacturing principles
  • What is the primary goal of production?

  • To reduce the complexity of supply chains
  • To meet the demands of consumers and generate revenue (correct)
  • To minimize resource utilization
  • To maximize labor efficiency
  • Which of the following approaches emphasizes continuous improvement, employee empowerment, and the elimination of non-value-added activities?

  • Computer-aided design and manufacturing (CAD/CAM)
  • Total quality management (TQM) (correct)
  • Enterprise resource planning (ERP) systems
  • Linear programming
  • Which of the following is an example of an intangible product in the service industry?

    <p>Financial advice</p> Signup and view all the answers

    What is a key trend that has influenced operation management in recent years?

    <p>The rise of globalization and e-commerce</p> Signup and view all the answers

    What was the primary focus of operation management during the Industrial Revolution?

    <p>Systematic planning and control of production activities</p> Signup and view all the answers

    Who is considered the father of scientific management and introduced scientific methods to improve efficiency and productivity?

    <p>Frederick Taylor</p> Signup and view all the answers

    What was the significant contribution of the Hawthorne studies in the development of operation management?

    <p>Emphasizing the importance of worker motivation and social factors</p> Signup and view all the answers

    When did operation management emerge as a distinct discipline?

    <p>Operation management did not exist as a distinct discipline until recently</p> Signup and view all the answers

    Which of the following factors have driven the evolution of operation management over the years?

    <p>Both technological advancements and changing customer demands</p> Signup and view all the answers

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