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Operations Function - Historical Development

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Operations Function - Historical Development

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Questions and Answers

Which of the following was a significant development during World War II that influenced operation management?

The rise of computer-aided design and manufacturing (CAD/CAM)

The introduction of total quality management (TQM)

The development of linear programming and queuing theory (correct)

The adoption of lean manufacturing principles

What is the primary goal of production?

To reduce the complexity of supply chains

To meet the demands of consumers and generate revenue (correct)

To minimize resource utilization

To maximize labor efficiency

Which of the following approaches emphasizes continuous improvement, employee empowerment, and the elimination of non-value-added activities?

Computer-aided design and manufacturing (CAD/CAM)

Total quality management (TQM) (correct)

Enterprise resource planning (ERP) systems

Linear programming

Which of the following is an example of an intangible product in the service industry?

Financial advice Signup and view all the answers

What is a key trend that has influenced operation management in recent years?

The rise of globalization and e-commerce Signup and view all the answers

What was the primary focus of operation management during the Industrial Revolution?

Systematic planning and control of production activities Signup and view all the answers

Who is considered the father of scientific management and introduced scientific methods to improve efficiency and productivity?

Frederick Taylor Signup and view all the answers

What was the significant contribution of the Hawthorne studies in the development of operation management?

Emphasizing the importance of worker motivation and social factors Signup and view all the answers

When did operation management emerge as a distinct discipline?

Operation management did not exist as a distinct discipline until recently Signup and view all the answers

Which of the following factors have driven the evolution of operation management over the years?

Both technological advancements and changing customer demands Signup and view all the answers