2HR3: Quiz 4
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Questions and Answers

What type of training does KFC's pirate-themed course exemplify?

  • Co-operative education
  • Case study
  • Blended learning
  • Gamification (correct)
  • What is a characteristic of effective training objectives?

  • Measurable performance standards (correct)
  • Disclaimers to prevent exaggerated expectations
  • Specified costs associated with the training
  • Names of the learners and trainers involved
  • What is typically excluded from a comprehensive onboarding process?

  • Understanding the organization's culture
  • Clarifying job requirements
  • Developing detailed project plans (correct)
  • Complying with policies and rules
  • What type of analysis is usually performed first in a needs assessment?

    <p>Organization analysis</p> Signup and view all the answers

    What type of training involves teams working on actual problems and action plans?

    <p>Action learning</p> Signup and view all the answers

    What is the goal of the onboarding process that is not related to the Connection Culture Clarification Compliance framework?

    <p>Complexity</p> Signup and view all the answers

    What percentage of employees strongly agree that their organization does a great job of onboarding new employees, according to a Gallup poll?

    <p>85 percent</p> Signup and view all the answers

    What is the primary focus of the transfer of learning process?

    <p>Applying learned skills to the job</p> Signup and view all the answers

    What aspect of an individual's personality does the energy dichotomy of the Myers-Briggs Type Indicator indicate?

    <p>Introversion or extroversion</p> Signup and view all the answers

    What is the primary benefit of a comprehensive onboarding process?

    <p>Enhancing employee productivity and retention</p> Signup and view all the answers

    What type of training is designed to develop teamwork and leadership skills through challenging outdoor activities?

    <p>Adventure learning</p> Signup and view all the answers

    What is the primary purpose of the feedback stage in the career management process?

    <p>Measure success and adjust plans as needed</p> Signup and view all the answers

    What document does a company typically send to training vendors to outline their training requirements?

    <p>Request for proposal (RFP)</p> Signup and view all the answers

    What is the most effective way to ensure employees learn from training?

    <p>Linking training to current job experiences and tasks</p> Signup and view all the answers

    Why might a company approach external vendors to provide training for their employees?

    <p>The company's employees are unfamiliar with the functional aspects of the training content</p> Signup and view all the answers

    What type of performance approach involves assigning a certain percentage of employees to each category in a set of categories?

    <p>Forced-distribution method</p> Signup and view all the answers

    What is the primary focus of step five in the performance management process?

    <p>Determining consequences for performance outcomes</p> Signup and view all the answers

    What rights of employees should employers consider when implementing tracking technologies?

    <p>Privacy rights</p> Signup and view all the answers

    Who are valuable sources of information when evaluating a manager's performance?

    <p>Direct reports</p> Signup and view all the answers

    What is the first step in the performance management process?

    <p>Establishing performance goals and objectives</p> Signup and view all the answers

    What is the recommended approach to training practice sessions?

    <p>Have one long practice session</p> Signup and view all the answers

    What is the primary focus of feedback on trainees' performance?

    <p>Specific behaviours demonstrated by the trainees</p> Signup and view all the answers

    What is the purpose of a performance improvement plan?

    <p>To document a performance gap and create an action plan</p> Signup and view all the answers

    What is the term for a plan for managing employee behaviour through a formal system of feedback and reinforcement?

    <p>Management by Objectives (MBO)</p> Signup and view all the answers

    What is a common allegation in lawsuits related to performance management?

    <p>Illegal discrimination</p> Signup and view all the answers

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