25 Questions
What type of training does KFC's pirate-themed course exemplify?
Gamification
What is a characteristic of effective training objectives?
Measurable performance standards
What is typically excluded from a comprehensive onboarding process?
Developing detailed project plans
What type of analysis is usually performed first in a needs assessment?
Organization analysis
What type of training involves teams working on actual problems and action plans?
Action learning
What is the goal of the onboarding process that is not related to the Connection Culture Clarification Compliance framework?
Complexity
What percentage of employees strongly agree that their organization does a great job of onboarding new employees, according to a Gallup poll?
85 percent
What is the primary focus of the transfer of learning process?
Applying learned skills to the job
What aspect of an individual's personality does the energy dichotomy of the Myers-Briggs Type Indicator indicate?
Introversion or extroversion
What is the primary benefit of a comprehensive onboarding process?
Enhancing employee productivity and retention
What type of training is designed to develop teamwork and leadership skills through challenging outdoor activities?
Adventure learning
What is the primary purpose of the feedback stage in the career management process?
Measure success and adjust plans as needed
What document does a company typically send to training vendors to outline their training requirements?
Request for proposal (RFP)
What is the most effective way to ensure employees learn from training?
Linking training to current job experiences and tasks
Why might a company approach external vendors to provide training for their employees?
The company's employees are unfamiliar with the functional aspects of the training content
What type of performance approach involves assigning a certain percentage of employees to each category in a set of categories?
Forced-distribution method
What is the primary focus of step five in the performance management process?
Determining consequences for performance outcomes
What rights of employees should employers consider when implementing tracking technologies?
Privacy rights
Who are valuable sources of information when evaluating a manager's performance?
Direct reports
What is the first step in the performance management process?
Establishing performance goals and objectives
What is the recommended approach to training practice sessions?
Have one long practice session
What is the primary focus of feedback on trainees' performance?
Specific behaviours demonstrated by the trainees
What is the purpose of a performance improvement plan?
To document a performance gap and create an action plan
What is the term for a plan for managing employee behaviour through a formal system of feedback and reinforcement?
Management by Objectives (MBO)
What is a common allegation in lawsuits related to performance management?
Illegal discrimination
Test your understanding of the onboarding process and its goals. Learn how onboarding can improve productivity and retention, and what it entails for new employees. Evaluate your knowledge of the onboarding process and its benefits.
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