Quiz 4 PDF

1. The goals of a four-stage onboarding process include all of the following, EXCEPT? Connection Culture Clarification Compliance Complexity ✓ 2. All of the following are true of onboarding, EXCEPT? Onboarding can improve productivity and new hire retention. Onboarding is best considered an ongoing...

1. The goals of a four-stage onboarding process include all of the following, EXCEPT? Connection Culture Clarification Compliance Complexity ✓ 2. All of the following are true of onboarding, EXCEPT? Onboarding can improve productivity and new hire retention. Onboarding is best considered an ongoing process with follow-up to ensure the new employees are making a successful transition. Onboarding helps new employees adjust to both the social and the performance aspects of their jobs so they can quickly become productive contributors to the organization. A Gallup poll found that 85 percent of employees strongly agree their organization does a great job of onboarding new employees. ✓ A comprehensive onboarding process prepares employees in four areas: complying with policies and rules, clarifying job requirements, understanding the organization’s culture, and connecting with co-workers. 3. ______ requires that employees actually learn the content of the training program and that the necessary conditions are in place for employees to apply what they learned. Behaviour modelling Simulation Transfer of learning ✓ Virtual reality Action learning 4. The energy dichotomy of the Myers-Briggs Type Indicator indicates: the preparation individuals make before making decisions. the amount of consideration individuals give to their own and others' values and feelings. individuals' degree of introversion or extroversion. ✓ the hard facts of a situation. individuals' tendency to be either flexible or structured. 5. KFC introduced a pirate-themed course for a new product promotion. Learners earned jewels after each activity and at the end of the course were able to use their jewels to decode an important message. KFC's course is an example of: a case study. blended learning. co-operative education. Gamification. ✓ a simulation. 6. Which of the following is a characteristic of effective training objectives? Disclaimers to prevent exaggerated expectations Specified costs associated with the training Specified methods of performance objectives Names of the learners and people who will deliver the training Measurable performance standards ✓ 7. A comprehensive onboarding process prepares employees in all of the following areas, EXCEPT: complying with policies and rules. developing detailed project plans for ongoing work assignments. ✓ understanding the organization's culture. clarifying job requirements. connecting to co-workers. 8. When conducting a needs assessment, what type of analysis is generally performed first? Task analysis Organization analysis ✓ Person analysis High-leverage analysis Situational analysis 9. In this type of training, teams or work groups get an actual problem, work on solving it, commit to an action plan, and are accountable for carrying out the plan. Experiential learning Self-directed learning Action learning ✓ Team training Coordination training 10. Which type of training is designed to develop teamwork and leadership skills through challenging, structured outdoor activities? Behaviour modelling Adventure learning ✓ Experiential programs Virtual reality Business games 11. Which of the following criteria for success belongs in the feedback stage of the career management process? Specify developmental methods. Measure success and adjust plans as needed. Maintain confidentiality ✓ Verify that pace of development is realistic. Focus on competencies needed for career success. 12. Terrai Prime, an auditing firm, purchases a management information system called Alpha Duo. Most of Terrai's employees are unfamiliar with the functional aspects of Alpha Duo, and management decides to approach external vendors to train its employees. Raghavi, the company's training coordinator, is tasked with finding suitable training vendors. She sends an email, with a document outlining the company's training requirements, to multiple vendors and asks them to provide suitable trainer profiles and cost quotes. What is the document called that Raghavi sends out to training vendors? A request for proposal (RFP) ✓ Articles of incorporation Instructional design Needs assessment form Organization analysis report 13. Which one of the following statements about training and learning is FALSE? Employees are most likely to learn when training is linked to their current job experiences and tasks. The training context—such as the physical setting or the images presented on a computer—should mirror the work environment. Employees need a chance to demonstrate and practise what they have learned. People tend to benefit most from one long practise session, rather than practise that occurs over several sessions. ✓ Feedback on trainees' performance should focus on specific behaviours and be delivered as soon as possible after the trainees practise or demonstrate what they have learned. 14. Which purpose of performance management refers to how organizations use the system to provide information for day-to-day decisions about salary, benefits, and recognition programs? Strategic Administrative ✓ Developmental Career transition Management 15. A(n) _________ plan is a summary of the performance gap(s) and includes an action plan mutually agreed to by the employee and manager. 360-degree performance improvement ✓ Exit personality improvement attitude adjustment 16. A plan for managing the behaviour of employees through a formal system of feedback and reinforcement refers to: behaviourally anchored rating scale (BARS). behavioural observation scale (BOS). critical incidents. organizational behaviour modification (OBM). ✓ management by objectives (MBO). 17. Lawsuits related to performance management usually involve charges of illegal discrimination or: unjust dismissal. ✓ reverse discrimination. unfair labour practices. sexual harassment. employment equity. 18. What type of performance approach involves assigning a certain percentage of employees to each category in a set of categories? Simple ranking Forced-distribution method ✓ Paired-comparison method Mixed-standard scales Graphic rating scale 19. Step five of the performance management process, identifying improvements needed, involves: identifying what the company is trying to accomplish (its goals or objectives). providing employees with training, necessary resources and tools, and ongoing feedback between the employee and manager. the manager and employee meeting to discuss and compare targeted goals and supporting behaviour with actual results. both the employee and manager identifying what the employee can do to capitalize on performance strengths and address gaps. ✓ consequences for achieving (or failing to achieve) performance outcomes, for example, pay increases, bonuses, or action plans. 20. Employers are cautioned to consider the ________ rights of employees before they implement GPS systems, wearables, or other technologies that track and monitor employees. Communication Privacy ✓ human rights Personal both "communication" and "privacy." 21. When managers are being evaluated, ____________ are especially valuable sources of information because they often have the best chance to see how well a manager treats employees. other managers direct reports ✓ previous customers their bosses peers 22. What is the first step in the performance management process? Develop employee goals, behaviour, and actions to achieve outcomes Provide support and ongoing performance conversations Evaluate performance Provide consequences for performance results Define performance outcomes for company, division, and department ✓ 23. Ismah, an HR professional is using the collaborative capacity of social media to gather performance information from an employee's managers, peers, direct reports, self, and customers, as part of a performance appraisal process. This practice is best referred to as: 360-degree performance appraisal. ✓ direct-report evaluation. Self-appraisal. social collaboration. Crowdsourcing. 24. Which performance management evaluation criterion is concerned with maximizing the overlap between actual job performance and the measure of job performance? Reliability Acceptability Specific feedback Validity ✓ Fit with strategy 25. Bill 88, the Working for Workers Act 2022: protects employees’ jobs after COVID-19. protects employees’ privacy by requiring employers to disclose if and how they track them. ✓ protects employees’ by giving them access to free Personal Protective Equipment (PPE). protects employees’ safety by requiring every organization have a safe and healthy work environment. protects employees’ wages by requiring a 1 percent wage rate every year for public sector employees in Canada.