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Questions and Answers
What is the duration of the On-the-Job Training Program (OJTP) for newly hired associates?
What is the duration of the On-the-Job Training Program (OJTP) for newly hired associates?
- 12 days (correct)
- 10 days
- 14 days
- 1 month
Which of the following is NOT a basic role of a Branch Assistant outlined in the OJTP objectives?
Which of the following is NOT a basic role of a Branch Assistant outlined in the OJTP objectives?
- Accept and disburse money properly
- Manage branch advertising strategies (correct)
- Record daily branch transactions
- Identify different IDs accepted
At what months are newly hired associates evaluated during the OJTP?
At what months are newly hired associates evaluated during the OJTP?
- 4th and 6th month
- 6th and 12th month
- 3rd and 5th month (correct)
- 1st and 2nd month
What is one of the weekly tasks during the first week of OJTP?
What is one of the weekly tasks during the first week of OJTP?
Which of the following is involved in ensuring proper grooming according to the OJTP objectives?
Which of the following is involved in ensuring proper grooming according to the OJTP objectives?
What document will be given to new employees during orientation that relates to the OJTP?
What document will be given to new employees during orientation that relates to the OJTP?
Which safety procedure is included in the OJTP training for newly hired associates?
Which safety procedure is included in the OJTP training for newly hired associates?
What is the purpose of the new employee orientation in relation to the OJTP?
What is the purpose of the new employee orientation in relation to the OJTP?
When will trainees receive their assessment with feedback?
When will trainees receive their assessment with feedback?
What must trainees do on their 1st and 6th duty?
What must trainees do on their 1st and 6th duty?
What documentation will trainees submit at the end of the On-the-Job Training Program?
What documentation will trainees submit at the end of the On-the-Job Training Program?
On which day will trainees observe as marketing team members?
On which day will trainees observe as marketing team members?
What is to be recorded in the Branch Assistant Training?
What is to be recorded in the Branch Assistant Training?
Which of the following is NOT a target for trainees on the 9th day?
Which of the following is NOT a target for trainees on the 9th day?
Who is responsible for guiding trainees during the program?
Who is responsible for guiding trainees during the program?
How will branches manage the OJTP stubs?
How will branches manage the OJTP stubs?
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Study Notes
On-the-Job Training Program (OJTP)
- A 12-day training program for newly hired PPS PEP associates with probationary status.
- Designed to enhance their skills and competencies as Branch Assistants.
Objectives
- To acquire knowledge about the basic responsibilities of a Branch Assistant, including cashiering, bookkeeping, and program operations.
- To learn about the proper acceptance and disbursement of money to and from customers.
- To master the recording and tallying of daily branch transactions using BIR books of account and cash count notebooks.
- To identify different IDs accepted in PPS PEPP, including the Philippine National ID.
- To understand and explain the basic descriptions of PPS PEPP's products and services.
- To develop marketing skills and assist customers with inquiries using the SENTS process.
- To maintain proper grooming according to GM No. 99 S2019.
Weekly Tasks
- Week 1: Job description and key responsibilities, introduction to programs and bookkeeping, proper cash count and cash discrepancy prevention, GM No. 117 S2022 Annex 3 ID requirements with Phil ID, and safety procedures.
- Week 2: SENTS, associates' grooming and dress code policy, auxiliary products and services, Protektodo and PalawanPay (intro), marketing, actual cashiering, and final assessment.
Program Flow
- New employees receive the OJTP e-book during orientation and keep it safely in the branch.
- Training tasks begin on the first day in the branch.
- Trainees submit updates on the 1st and 6th day of their duty through provided links.
- Branch heads guide and mentor trainees using the OJTP checklist or syllabus provided by AHRCs.
- On the 9th day, trainees observe and participate as marketing team members for one day, targeting 2 sukicard, 2 protektodo (any policy), and 2 palawanpay sales.
- A final assessment with feedback is given on the 13th day.
- The OJTP assessment score is recorded in the Branch Assistant Training.
- Trainees receive a stub, which serves as proof of OJTP completion and is submitted to PPS Academy trainers.
Branch Head & Branch Operation Supervisor Responsibilities
- They provide remarks on the trainee's performance for 12 days on the OJTP stub.
- They provide soft copies of the stub for reprint purposes if needed.
- They collect the stub as proof of OJTP completion for documentation.
Reminders
- Each branch receives a copy of the OJTP checklist for branch heads and an e-book for trainees.
- Trainees receive a hard copy of the e-book for reference.
- Online updates are required on the 1st and 6th day of duty, and a final assessment through a link is conducted at the end of the program.
- Trainees receive a stub with branch head remarks as proof of successful completion.
- AHRCs provide the update links through group chats and define deadlines.
- Trainees bring the stub to the Branch Assistant Training and submit it to the trainer for documentation.
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