On-the-Job Training Program for Branch Assistants

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Questions and Answers

What is the duration of the On-the-Job Training Program (OJTP) for newly hired associates?

12 days (correct)

10 days

14 days

1 month

Which of the following is NOT a basic role of a Branch Assistant outlined in the OJTP objectives?

Accept and disburse money properly

Manage branch advertising strategies (correct)

Record daily branch transactions

Identify different IDs accepted

At what months are newly hired associates evaluated during the OJTP?

4th and 6th month

6th and 12th month

3rd and 5th month (correct)

1st and 2nd month

What is one of the weekly tasks during the first week of OJTP?

Introduction to Programs and Bookkeeping Signup and view all the answers

Which of the following is involved in ensuring proper grooming according to the OJTP objectives?

GM No. 99 S2019 Signup and view all the answers

What document will be given to new employees during orientation that relates to the OJTP?

On-The-Job Training Program e-book Signup and view all the answers

Which safety procedure is included in the OJTP training for newly hired associates?

Emergency evacuation plans Signup and view all the answers

What is the purpose of the new employee orientation in relation to the OJTP?

To give the OJTP e-book and outline training procedures Signup and view all the answers

When will trainees receive their assessment with feedback?

13th day of the program Signup and view all the answers

What must trainees do on their 1st and 6th duty?

Fill out provided online links Signup and view all the answers

What documentation will trainees submit at the end of the On-the-Job Training Program?

The OJTP stub with remarks Signup and view all the answers

On which day will trainees observe as marketing team members?

9th day of the program Signup and view all the answers

What is to be recorded in the Branch Assistant Training?

On-The-Job Training Program assessment scores Signup and view all the answers

Which of the following is NOT a target for trainees on the 9th day?

palawanpay=3 Signup and view all the answers

Who is responsible for guiding trainees during the program?

Branch Heads Signup and view all the answers

How will branches manage the OJTP stubs?

Branches will receive and reprint soft copies as needed Signup and view all the answers

Study Notes

On-the-Job Training Program (OJTP)

A 12-day training program for newly hired PPS PEP associates with probationary status.
Designed to enhance their skills and competencies as Branch Assistants.

Objectives

To acquire knowledge about the basic responsibilities of a Branch Assistant, including cashiering, bookkeeping, and program operations.
To learn about the proper acceptance and disbursement of money to and from customers.
To master the recording and tallying of daily branch transactions using BIR books of account and cash count notebooks.
To identify different IDs accepted in PPS PEPP, including the Philippine National ID.
To understand and explain the basic descriptions of PPS PEPP's products and services.
To develop marketing skills and assist customers with inquiries using the SENTS process.
To maintain proper grooming according to GM No. 99 S2019.

Weekly Tasks

Week 1: Job description and key responsibilities, introduction to programs and bookkeeping, proper cash count and cash discrepancy prevention, GM No. 117 S2022 Annex 3 ID requirements with Phil ID, and safety procedures.
Week 2: SENTS, associates' grooming and dress code policy, auxiliary products and services, Protektodo and PalawanPay (intro), marketing, actual cashiering, and final assessment.

Program Flow

New employees receive the OJTP e-book during orientation and keep it safely in the branch.
Training tasks begin on the first day in the branch.
Trainees submit updates on the 1st and 6th day of their duty through provided links.
Branch heads guide and mentor trainees using the OJTP checklist or syllabus provided by AHRCs.
On the 9th day, trainees observe and participate as marketing team members for one day, targeting 2 sukicard, 2 protektodo (any policy), and 2 palawanpay sales.
A final assessment with feedback is given on the 13th day.
The OJTP assessment score is recorded in the Branch Assistant Training.
Trainees receive a stub, which serves as proof of OJTP completion and is submitted to PPS Academy trainers.

Branch Head & Branch Operation Supervisor Responsibilities

They provide remarks on the trainee's performance for 12 days on the OJTP stub.
They provide soft copies of the stub for reprint purposes if needed.
They collect the stub as proof of OJTP completion for documentation.

Reminders

Each branch receives a copy of the OJTP checklist for branch heads and an e-book for trainees.
Trainees receive a hard copy of the e-book for reference.
Online updates are required on the 1st and 6th day of duty, and a final assessment through a link is conducted at the end of the program.
Trainees receive a stub with branch head remarks as proof of successful completion.
AHRCs provide the update links through group chats and define deadlines.
Trainees bring the stub to the Branch Assistant Training and submit it to the trainer for documentation.

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Description

This quiz covers the key aspects of the On-the-Job Training Program (OJTP) designed for newly hired PPS PEP associates. Participants will learn about the responsibilities of Branch Assistants, including financial transactions, product knowledge, and customer service skills. Test your understanding of the training objectives and weekly tasks involved in this program.