Podcast
Questions and Answers
Under what circumstances can OMVIC refuse a corporation's registration?
Under what circumstances can OMVIC refuse a corporation's registration?
- If the corporation's financial position is stable.
- If the corporation is unlikely to conduct business in a financially responsible way. (correct)
- If the corporation's officers have made past financial losses.
- If the corporation has a history of integrity and honesty.
Which of the following must be kept in a dealer's records?
Which of the following must be kept in a dealer's records?
- Personal identification of all customers.
- Financial statements of all sales transactions.
- The last five audits conducted.
- Certificates of registration. (correct)
What could indicate that a corporation's officers are unsuitable for registration?
What could indicate that a corporation's officers are unsuitable for registration?
- Submitting false information on an application. (correct)
- Providing all required documentation for registration.
- Having a strong financial background.
- Having previously held a registration with OMVIC.
What requirement is there for salespeople under OMVIC regulations?
What requirement is there for salespeople under OMVIC regulations?
What does OMVIC depend on to assess a corporation's ability to operate with integrity?
What does OMVIC depend on to assess a corporation's ability to operate with integrity?
Under what circumstances may OMVIC appoint a receiver and manager for a dealership?
Under what circumstances may OMVIC appoint a receiver and manager for a dealership?
What is one reason OMVIC may issue a freeze order?
What is one reason OMVIC may issue a freeze order?
What type of information is OMVIC required to keep confidential?
What type of information is OMVIC required to keep confidential?
What might happen to a dealer’s registration if OMVIC finds issues?
What might happen to a dealer’s registration if OMVIC finds issues?
What might prompt OMVIC to take immediate action regarding a dealership's assets?
What might prompt OMVIC to take immediate action regarding a dealership's assets?
What can be included in a dealer's registration information?
What can be included in a dealer's registration information?
When may OMVIC issue a freeze order without prior notice to the dealer?
When may OMVIC issue a freeze order without prior notice to the dealer?
What is the primary law governing the retail automotive industry in Ontario?
What is the primary law governing the retail automotive industry in Ontario?
What is the primary role of a General Dealer?
What is the primary role of a General Dealer?
Who qualifies as a Broker in vehicle transactions?
Who qualifies as a Broker in vehicle transactions?
Which type of dealer primarily buys vehicles to export them outside Ontario?
Which type of dealer primarily buys vehicles to export them outside Ontario?
What distinguishes a Wholesaler from other types of dealers?
What distinguishes a Wholesaler from other types of dealers?
What is a key restriction for a Lease Finance Dealer in terms of association?
What is a key restriction for a Lease Finance Dealer in terms of association?
What does the General Dealer class specifically exclude?
What does the General Dealer class specifically exclude?
Which of the following is NOT a function of a Broker?
Which of the following is NOT a function of a Broker?
Which subclass of dealer primarily participates in wholesale transactions?
Which subclass of dealer primarily participates in wholesale transactions?
What information must be entered for a Dealer Administrator after activating an online account?
What information must be entered for a Dealer Administrator after activating an online account?
What can a Dealer Administrator NOT do?
What can a Dealer Administrator NOT do?
How does a Dealer Administrator confirm the email of another person designated as a DA?
How does a Dealer Administrator confirm the email of another person designated as a DA?
Which of the following is NOT a feature available for a Dealer Administrator?
Which of the following is NOT a feature available for a Dealer Administrator?
What happens if a salesperson does not register for OMVIC’s online services?
What happens if a salesperson does not register for OMVIC’s online services?
What must officers, directors, owners, and partners show to complete their registration?
What must officers, directors, owners, and partners show to complete their registration?
Which of these options is a notification that a Dealer Administrator can subscribe to?
Which of these options is a notification that a Dealer Administrator can subscribe to?
Who is responsible for managing the registrations and notifications of a dealership?
Who is responsible for managing the registrations and notifications of a dealership?
What is the consequence for a dealer or salesperson whose registration is revoked?
What is the consequence for a dealer or salesperson whose registration is revoked?
How soon must registered dealers notify OMVIC of any changes to their registration information?
How soon must registered dealers notify OMVIC of any changes to their registration information?
What is the minimum fine imposed on unregistered dealers, also known as curbsiders?
What is the minimum fine imposed on unregistered dealers, also known as curbsiders?
Which of the following best describes a curbsider?
Which of the following best describes a curbsider?
In relation to the MVDA, who qualifies as an independent contractor?
In relation to the MVDA, who qualifies as an independent contractor?
What is the definition of a corporation under the provided information?
What is the definition of a corporation under the provided information?
What must a consumer be acting for to fit the provided definition?
What must a consumer be acting for to fit the provided definition?
What describes the relationship of an officer in a corporation under the MVDA?
What describes the relationship of an officer in a corporation under the MVDA?
What should new employees do to show they are aware of the clauses in their employment agreement?
What should new employees do to show they are aware of the clauses in their employment agreement?
Where should a dealer ideally keep customers' personal information?
Where should a dealer ideally keep customers' personal information?
What must a dealer do before taking any fee from a consignment sale?
What must a dealer do before taking any fee from a consignment sale?
What does reconciling a trust account involve?
What does reconciling a trust account involve?
What is the maximum deposit amount that a dealer must hold in a trust account?
What is the maximum deposit amount that a dealer must hold in a trust account?
What should salespeople do with personal information at the end of their shifts?
What should salespeople do with personal information at the end of their shifts?
Under what circumstances may OMVIC issue a freeze order on a dealer's assets?
Under what circumstances may OMVIC issue a freeze order on a dealer's assets?
What is the primary purpose of a trust account for a general dealer?
What is the primary purpose of a trust account for a general dealer?
Flashcards
Receiver and Manager
Receiver and Manager
OMVIC may request a court to appoint a "receiver and manager" to oversee a dealership in serious situations, like when the dealership is facing closure or OMVIC is considering revoking its registration.
Freeze Order
Freeze Order
OMVIC can issue an order to freeze a dealer's assets or trust funds in critical situations, such as after a search warrant or criminal investigation.
Protecting Confidentiality
Protecting Confidentiality
OMVIC, along with its employees, is obligated to keep information confidential and not share it with anyone.
Public Register
Public Register
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Motor Vehicle Dealers Act (MVDA)
Motor Vehicle Dealers Act (MVDA)
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Public Protection Information
Public Protection Information
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Disciplinary Action
Disciplinary Action
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Advertising and Ethical Orders
Advertising and Ethical Orders
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Salesperson Registration Requirement
Salesperson Registration Requirement
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Salesperson's Certificate of Registration
Salesperson's Certificate of Registration
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Dishonest Practices by Officers/Directors
Dishonest Practices by Officers/Directors
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Unstable Financial Position
Unstable Financial Position
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Keeping Salesperson Registration Records
Keeping Salesperson Registration Records
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Dealer Administrator (DA)
Dealer Administrator (DA)
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What can a DA do?
What can a DA do?
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Dealer and salesperson notifications
Dealer and salesperson notifications
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DA's role in registration renewal
DA's role in registration renewal
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Reviewing salesperson renewal requests
Reviewing salesperson renewal requests
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DA's access to transaction history
DA's access to transaction history
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Notification for unregistered salespeople
Notification for unregistered salespeople
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Managing dealership management registration
Managing dealership management registration
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General Dealer
General Dealer
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Used motor vehicles (Subclass)
Used motor vehicles (Subclass)
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New and Used motor vehicles (Subclass)
New and Used motor vehicles (Subclass)
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Broker
Broker
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Wholesaler
Wholesaler
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Exporter
Exporter
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Lease Finance Dealer
Lease Finance Dealer
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Outside Ontario Dealer
Outside Ontario Dealer
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What is a consumer?
What is a consumer?
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What is a corporation?
What is a corporation?
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What is a curbsider?
What is a curbsider?
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What is an independent contractor?
What is an independent contractor?
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What is a lease?
What is a lease?
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Who is considered an officer of a company?
Who is considered an officer of a company?
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What is a sole proprietorship?
What is a sole proprietorship?
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What is the notification requirement for changes in registration information?
What is the notification requirement for changes in registration information?
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Trust account (General Dealers)
Trust account (General Dealers)
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Reconciling the trust account
Reconciling the trust account
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Freeze order (OMVIC)
Freeze order (OMVIC)
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Protecting customer information
Protecting customer information
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Consignment sale procedures
Consignment sale procedures
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Large deposit requirement
Large deposit requirement
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Exceptions to information rules
Exceptions to information rules
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Acknowledgement of policies
Acknowledgement of policies
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Study Notes
OMVIC Certification Course
- This manual is for the Automotive Certification Course, offered by the Automotive Business School of Canada at Georgian College, in collaboration with OMVIC.
- The course is mandatory for all new automotive dealers and salespeople in Ontario.
- The 2024 edition of the student manual covers laws, regulations and practices related to automotive sales in Ontario.
- The manual is divided into 18 chapters, each with review questions.
Important Information
- OMVIC (Ontario Motor Vehicle Industry Council) is Ontario's vehicle sales regulator.
- The course provides the necessary knowledge required by the Motor Vehicle Dealers Act (MVDA) in Ontario.
- This course is the first of its kind in Canada to be mandatory.
- The manual includes a table of contents and an appendix with answers to the review questions.
Registration
- Students have 12 weeks to complete course materials and the Automotive Certification Test.
- A passing grade of 75% is required to pass the test.
- Registration in this course does not automatically register you with OMVIC.
- Students must register separately with OMVIC upon successful completion of the certification test.
- Fees for registration must be paid in full according to instructions provided in course materials.
- There are separate processes for dealer and salesperson registration with OMVIC.
Designation
- Passing the course and registering with OMVIC will allow for the designation of "C.A.L.E. - Certified in Automotive Law and Ethics."
- A certificate, letter of congratulations and an industry pin are awarded to successful graduates.
Fast Facts
- All new dealerships and salespeople in Ontario are required to take this course.
- Students have 12 weeks to complete the course and pass the test.
- Success on the test requires a minimum score of 75%.
- OMVIC registration for dealers or salespeople should be sought once the course is complete.
- Using the C.A.L.E. designation demonstrates the dealership's and salesperson’s professionalism and builds consumer trust.
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