OMVIC Regulations for Corporations

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Questions and Answers

Under what circumstances can OMVIC refuse a corporation's registration?

  • If the corporation's financial position is stable.
  • If the corporation is unlikely to conduct business in a financially responsible way. (correct)
  • If the corporation's officers have made past financial losses.
  • If the corporation has a history of integrity and honesty.

Which of the following must be kept in a dealer's records?

  • Personal identification of all customers.
  • Financial statements of all sales transactions.
  • The last five audits conducted.
  • Certificates of registration. (correct)

What could indicate that a corporation's officers are unsuitable for registration?

  • Submitting false information on an application. (correct)
  • Providing all required documentation for registration.
  • Having a strong financial background.
  • Having previously held a registration with OMVIC.

What requirement is there for salespeople under OMVIC regulations?

<p>All salespeople must be registered. (C)</p> Signup and view all the answers

What does OMVIC depend on to assess a corporation's ability to operate with integrity?

<p>The financial position of its officers/directors. (D)</p> Signup and view all the answers

Under what circumstances may OMVIC appoint a receiver and manager for a dealership?

<p>If the dealership is about to go out of business (B)</p> Signup and view all the answers

What is one reason OMVIC may issue a freeze order?

<p>To protect the public in extreme situations (C)</p> Signup and view all the answers

What type of information is OMVIC required to keep confidential?

<p>Information collected about dealers and salespeople (B)</p> Signup and view all the answers

What might happen to a dealer’s registration if OMVIC finds issues?

<p>It can be revoked or suspended (C)</p> Signup and view all the answers

What might prompt OMVIC to take immediate action regarding a dealership's assets?

<p>A criminal case has been initiated (C)</p> Signup and view all the answers

What can be included in a dealer's registration information?

<p>The class or classes a dealer is registered in (D)</p> Signup and view all the answers

When may OMVIC issue a freeze order without prior notice to the dealer?

<p>In response to a search order or criminal case (A)</p> Signup and view all the answers

What is the primary law governing the retail automotive industry in Ontario?

<p>The Motor Vehicle Dealers Act (MVDA) (D)</p> Signup and view all the answers

What is the primary role of a General Dealer?

<p>Trades in only used vehicles (A)</p> Signup and view all the answers

Who qualifies as a Broker in vehicle transactions?

<p>An individual who arranges vehicle sales on behalf of others (D)</p> Signup and view all the answers

Which type of dealer primarily buys vehicles to export them outside Ontario?

<p>Outside Ontario Dealer (D)</p> Signup and view all the answers

What distinguishes a Wholesaler from other types of dealers?

<p>They buy and sell vehicles only among registered dealers (C)</p> Signup and view all the answers

What is a key restriction for a Lease Finance Dealer in terms of association?

<p>They can only be associated with General Dealers under specific conditions (D)</p> Signup and view all the answers

What does the General Dealer class specifically exclude?

<p>Sales of new vehicles (A)</p> Signup and view all the answers

Which of the following is NOT a function of a Broker?

<p>Buying vehicles outright for resale (B)</p> Signup and view all the answers

Which subclass of dealer primarily participates in wholesale transactions?

<p>Wholesaler (A)</p> Signup and view all the answers

What information must be entered for a Dealer Administrator after activating an online account?

<p>First and last name as it appears on their driver’s licence and date of birth (C)</p> Signup and view all the answers

What can a Dealer Administrator NOT do?

<p>Submit a renewal application on behalf of a salesperson (C)</p> Signup and view all the answers

How does a Dealer Administrator confirm the email of another person designated as a DA?

<p>The designated DA will receive an email to confirm their account (D)</p> Signup and view all the answers

Which of the following is NOT a feature available for a Dealer Administrator?

<p>Change dealership ownership information (D)</p> Signup and view all the answers

What happens if a salesperson does not register for OMVIC’s online services?

<p>The DA can still receive notifications about the salesperson’s registration (C)</p> Signup and view all the answers

What must officers, directors, owners, and partners show to complete their registration?

<p>A copy of the sales and service agreement (C)</p> Signup and view all the answers

Which of these options is a notification that a Dealer Administrator can subscribe to?

<p>Dealer registration approvals (A)</p> Signup and view all the answers

Who is responsible for managing the registrations and notifications of a dealership?

<p>The Dealer Administrator (C)</p> Signup and view all the answers

What is the consequence for a dealer or salesperson whose registration is revoked?

<p>They can reapply after two years with proof of change (C)</p> Signup and view all the answers

How soon must registered dealers notify OMVIC of any changes to their registration information?

<p>Within 5 days (B)</p> Signup and view all the answers

What is the minimum fine imposed on unregistered dealers, also known as curbsiders?

<p>$2,500 (C)</p> Signup and view all the answers

Which of the following best describes a curbsider?

<p>An illegal seller misrepresenting vehicles (A)</p> Signup and view all the answers

In relation to the MVDA, who qualifies as an independent contractor?

<p>Someone providing specific services for themselves (B)</p> Signup and view all the answers

What is the definition of a corporation under the provided information?

<p>A legal entity separate from its shareholders (C)</p> Signup and view all the answers

What must a consumer be acting for to fit the provided definition?

<p>Personal, family, or household purposes (C)</p> Signup and view all the answers

What describes the relationship of an officer in a corporation under the MVDA?

<p>A person designated by bylaws or resolutions (B)</p> Signup and view all the answers

What should new employees do to show they are aware of the clauses in their employment agreement?

<p>Initial the clause (B)</p> Signup and view all the answers

Where should a dealer ideally keep customers' personal information?

<p>In a central location that can be locked (B)</p> Signup and view all the answers

What must a dealer do before taking any fee from a consignment sale?

<p>Pay the consignor the agreed amount (B)</p> Signup and view all the answers

What does reconciling a trust account involve?

<p>Checking the statement against transaction records (C)</p> Signup and view all the answers

What is the maximum deposit amount that a dealer must hold in a trust account?

<p>$10,000 (D)</p> Signup and view all the answers

What should salespeople do with personal information at the end of their shifts?

<p>Mark it as 'do not copy' and secure it (D)</p> Signup and view all the answers

Under what circumstances may OMVIC issue a freeze order on a dealer's assets?

<p>To protect customers and the public in extreme situations (A)</p> Signup and view all the answers

What is the primary purpose of a trust account for a general dealer?

<p>To securely hold money for deposits and consignment sales (A)</p> Signup and view all the answers

Flashcards

Receiver and Manager

OMVIC may request a court to appoint a "receiver and manager" to oversee a dealership in serious situations, like when the dealership is facing closure or OMVIC is considering revoking its registration.

Freeze Order

OMVIC can issue an order to freeze a dealer's assets or trust funds in critical situations, such as after a search warrant or criminal investigation.

Protecting Confidentiality

OMVIC, along with its employees, is obligated to keep information confidential and not share it with anyone.

Public Register

OMVIC maintains a public register of dealers and salespeople, providing information such as registration status, disciplinary actions, and advertising orders.

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Motor Vehicle Dealers Act (MVDA)

The Motor Vehicle Dealers Act (MVDA) governs the retail automotive industry in Ontario.

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Public Protection Information

Information about a dealership, salesperson, or individual associated with a dealership, that OMVIC deems necessary to protect the public.

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Disciplinary Action

OMVIC may take action against a dealer or salesperson, such as refusing, revoking, or suspending their registration, based on their conduct.

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Advertising and Ethical Orders

OMVIC may issue orders related to advertising or ethical violations, ensuring compliance with the Code of Ethics.

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Salesperson Registration Requirement

The legal requirement for car dealerships in Ontario to ensure their salespeople are registered with the Ontario Motor Vehicle Industry Council (OMVIC).

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Salesperson's Certificate of Registration

A document that proves a salesperson is registered with OMVIC, allowing them to legally sell cars in Ontario.

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Dishonest Practices by Officers/Directors

A reason OMVIC may deny a corporation's registration is if they believe the corporation's officers/directors have a history of dishonest practices or acting illegally.

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Unstable Financial Position

OMVIC can deny corporation registration if they believe it won't manage its finances responsibly based on its own financial position or that of its officers/directors.

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Keeping Salesperson Registration Records

To maintain registration, car dealerships in Ontario must keep a copy of their salesperson's certificates of registration on file.

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Dealer Administrator (DA)

A person appointed by a dealership to manage its OMVIC registration, fees, and notifications.

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What can a DA do?

The DA can manage the online account to file renewal applications, pay fees, review registration renewal requests, and access transaction history.

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Dealer and salesperson notifications

The DA can subscribe to notifications for both the dealer and salespeople about application status, registration expiration, and other important events.

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DA's role in registration renewal

The DA is responsible for managing the dealership's registration renewal process, including submitting the application and paying fees.

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Reviewing salesperson renewal requests

The DA can view and manage registration renewal requests submitted by salespeople within the dealership.

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DA's access to transaction history

The DA can review the history of transactions and renewal requests for the dealership.

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Notification for unregistered salespeople

A salesperson doesn't need to register for OMVIC's online services; the DA will still receive notifications about the salesperson's registration.

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Managing dealership management registration

The DA can access and manage the registration information of the owners, partners, officers, and directors of the dealership.

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General Dealer

A type of dealer that can buy, sell, or trade used vehicles. They are often the most common type of car dealership.

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Used motor vehicles (Subclass)

A subclass of General Dealer that specializes in buying, selling, or trading only used vehicles.

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New and Used motor vehicles (Subclass)

A dealer who can handle both new and used vehicles, making them the most versatile type.

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Broker

A dealer who facilitates the buying, selling, or trading of vehicles for other people, without owning or taking possession.

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Wholesaler

A dealer who specializes in buying vehicles from other dealerships, and selling them to other dealerships.

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Exporter

A dealer who buys vehicles specifically to export them outside of Ontario.

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Lease Finance Dealer

A dealer who cannot be associated with a General Dealer, and can't own or take possession of vehicles. They typically focus on lease agreements.

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Outside Ontario Dealer

A dealer who is registered outside of Ontario and buys vehicles from exempt wholesale auctions to export them to their home province or country.

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What is a consumer?

A customer buying a vehicle for personal use, not for business purposes. They are not a corporation.

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What is a corporation?

A legal entity formed by laws, separate from its owners. It can buy and sell cars.

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What is a curbsider?

An unregistered dealer who pretends to be a private seller. They may sell unsafe cars.

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What is an independent contractor?

Someone working for themselves who provides services under a contract. They can be hired to sell cars.

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What is a lease?

A secured agreement where you use a vehicle, but the owner keeps the title. You pay monthly.

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Who is considered an officer of a company?

People in positions of authority like presidents, partners, and managers of a business, including car dealerships.

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What is a sole proprietorship?

A person running a business on their own, without forming a corporation.

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What is the notification requirement for changes in registration information?

OMVIC requires dealers and salespeople to notify them within 5 days if any of their registration information changes.

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Trust account (General Dealers)

A separate bank account used by General Dealers to hold money received from buyers and consignment sales. The dealer must pay the consignor the agreed-upon amount from this account before taking any fee for the sale.

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Reconciling the trust account

A process to verify that the dealer's transaction records match the bank statement for the trust account. The dealer must reconcile the account within 30 days of receiving the monthly statement.

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Freeze order (OMVIC)

An order issued by Ontario Motor Vehicle Industry Council (OMVIC) to freeze a dealer's assets or trust funds in extreme situations, such as when customer protection is crucial, like in a criminal investigation.

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Protecting customer information

Dealers should securely store customer personal information, ideally in a locked office, and mark any sensitive information "do not copy". This information should be collected at the end of each employee's shift. Electronic data must also have security measures.

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Consignment sale procedures

In consignment deals, the dealer must first pay the consignor the agreed-upon amount before deducting their fees. The dealer must deposit all consignment funds directly into the trust account.

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Large deposit requirement

Dealers must have a trust account to hold any buyer deposit over $10,000.

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Exceptions to information rules

If a salesperson believes their situation is an exception to the rules regarding customer information, they must discuss it with their employer and seek legal advice before using anyone's information.

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Acknowledgement of policies

New employees must acknowledge and initial a clause indicating their awareness of the dealer's policies regarding customer information and procedures.

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Study Notes

OMVIC Certification Course

  • This manual is for the Automotive Certification Course, offered by the Automotive Business School of Canada at Georgian College, in collaboration with OMVIC.
  • The course is mandatory for all new automotive dealers and salespeople in Ontario.
  • The 2024 edition of the student manual covers laws, regulations and practices related to automotive sales in Ontario.
  • The manual is divided into 18 chapters, each with review questions.

Important Information

  • OMVIC (Ontario Motor Vehicle Industry Council) is Ontario's vehicle sales regulator.
  • The course provides the necessary knowledge required by the Motor Vehicle Dealers Act (MVDA) in Ontario.
  • This course is the first of its kind in Canada to be mandatory.
  • The manual includes a table of contents and an appendix with answers to the review questions.

Registration

  • Students have 12 weeks to complete course materials and the Automotive Certification Test.
  • A passing grade of 75% is required to pass the test.
  • Registration in this course does not automatically register you with OMVIC.
  • Students must register separately with OMVIC upon successful completion of the certification test.
  • Fees for registration must be paid in full according to instructions provided in course materials.
  • There are separate processes for dealer and salesperson registration with OMVIC.

Designation

  • Passing the course and registering with OMVIC will allow for the designation of "C.A.L.E. - Certified in Automotive Law and Ethics."
  • A certificate, letter of congratulations and an industry pin are awarded to successful graduates.

Fast Facts

  • All new dealerships and salespeople in Ontario are required to take this course.
  • Students have 12 weeks to complete the course and pass the test.
  • Success on the test requires a minimum score of 75%.
  • OMVIC registration for dealers or salespeople should be sought once the course is complete.
  • Using the C.A.L.E. designation demonstrates the dealership's and salesperson’s professionalism and builds consumer trust.

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