Office Note Management Quiz
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Questions and Answers

What should the language of a well-made office note be like?

  • Vague and ambiguous
  • Simple and easy to understand (correct)
  • Full of personal remarks
  • Complex and difficult to understand
  • What should be done if the information to be included in the office note is lengthy?

  • Omit it to maintain conciseness
  • Place it at the end of the office note
  • Include it in the main body of the note, regardless of length
  • Incorporate it in a separate statement forming an appendix (correct)
  • How should the disposal of an office note be handled?

  • Further decisions or revisions should not be addressed in continuation of the paragraph
  • Compliance of decision should not be recorded on the office note
  • Management's decision should be complied forthwith (correct)
  • Management's decision should not be complied with immediately
  • What is the purpose of an office note?

    <p>To solicit management's decision or approval on an office management subject</p> Signup and view all the answers

    What should the body of an office note contain?

    <p>A detailed description and information on the subject supported by arguments consistent with approved policies</p> Signup and view all the answers

    What should an office note be free from?

    <p>Personal remarks and complex sentences</p> Signup and view all the answers

    What should each page of an office note contain?

    <p>Enclosures with symbols or serial numbers</p> Signup and view all the answers

    How should the disposal of an office note be handled?

    <p>By carrying out the decision given by management properly</p> Signup and view all the answers

    What is an example of verbal communication?

    <p>Listening to a radio program</p> Signup and view all the answers

    Which of the following is considered a form of nonverbal communication?

    <p>Making eye contact</p> Signup and view all the answers

    What does a flushed face typically indicate as a form of nonverbal communication?

    <p>Embarrassment</p> Signup and view all the answers

    Which method of communication involves sending a message through a spoken language?

    <p>Face-to-face talking</p> Signup and view all the answers

    What is an example of non-verbal communication related to body language?

    <p>Wearing appropriate clothing to work</p> Signup and view all the answers

    What is an example of verbal communication?

    <p>Listening to a lecture</p> Signup and view all the answers

    Which of the following is an example of non-verbal communication?

    <p>Using hand gestures while speaking</p> Signup and view all the answers

    How is body language related to communication?

    <p>It can be used to send a message without using words</p> Signup and view all the answers

    What does a flushed face often signify in non-verbal communication?

    <p>Embarrassment</p> Signup and view all the answers

    In which form of communication can you often tell if someone is pleased or upset by looking at their facial expressions and gestures?

    <p>Non-verbal communication</p> Signup and view all the answers

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