18 Questions
What should the language of a well-made office note be like?
Simple and easy to understand
What should be done if the information to be included in the office note is lengthy?
Incorporate it in a separate statement forming an appendix
How should the disposal of an office note be handled?
Management's decision should be complied forthwith
What is the purpose of an office note?
To solicit management's decision or approval on an office management subject
What should the body of an office note contain?
A detailed description and information on the subject supported by arguments consistent with approved policies
What should an office note be free from?
Personal remarks and complex sentences
What should each page of an office note contain?
Enclosures with symbols or serial numbers
How should the disposal of an office note be handled?
By carrying out the decision given by management properly
What is an example of verbal communication?
Listening to a radio program
Which of the following is considered a form of nonverbal communication?
Making eye contact
What does a flushed face typically indicate as a form of nonverbal communication?
Embarrassment
Which method of communication involves sending a message through a spoken language?
Face-to-face talking
What is an example of non-verbal communication related to body language?
Wearing appropriate clothing to work
What is an example of verbal communication?
Listening to a lecture
Which of the following is an example of non-verbal communication?
Using hand gestures while speaking
How is body language related to communication?
It can be used to send a message without using words
What does a flushed face often signify in non-verbal communication?
Embarrassment
In which form of communication can you often tell if someone is pleased or upset by looking at their facial expressions and gestures?
Non-verbal communication
Test your knowledge of office note management with this quiz. Learn about the salient features of office notes, including office name, date, and subject-heading.
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