Office Note Management Quiz
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Questions and Answers

What should the language of a well-made office note be like?

  • Vague and ambiguous
  • Simple and easy to understand (correct)
  • Full of personal remarks
  • Complex and difficult to understand

What should be done if the information to be included in the office note is lengthy?

  • Omit it to maintain conciseness
  • Place it at the end of the office note
  • Include it in the main body of the note, regardless of length
  • Incorporate it in a separate statement forming an appendix (correct)

How should the disposal of an office note be handled?

  • Further decisions or revisions should not be addressed in continuation of the paragraph
  • Compliance of decision should not be recorded on the office note
  • Management's decision should be complied forthwith (correct)
  • Management's decision should not be complied with immediately

What is the purpose of an office note?

<p>To solicit management's decision or approval on an office management subject (C)</p> Signup and view all the answers

What should the body of an office note contain?

<p>A detailed description and information on the subject supported by arguments consistent with approved policies (C)</p> Signup and view all the answers

What should an office note be free from?

<p>Personal remarks and complex sentences (C)</p> Signup and view all the answers

What should each page of an office note contain?

<p>Enclosures with symbols or serial numbers (D)</p> Signup and view all the answers

How should the disposal of an office note be handled?

<p>By carrying out the decision given by management properly (B)</p> Signup and view all the answers

What is an example of verbal communication?

<p>Listening to a radio program (C)</p> Signup and view all the answers

Which of the following is considered a form of nonverbal communication?

<p>Making eye contact (C)</p> Signup and view all the answers

What does a flushed face typically indicate as a form of nonverbal communication?

<p>Embarrassment (C)</p> Signup and view all the answers

Which method of communication involves sending a message through a spoken language?

<p>Face-to-face talking (C)</p> Signup and view all the answers

What is an example of non-verbal communication related to body language?

<p>Wearing appropriate clothing to work (B)</p> Signup and view all the answers

What is an example of verbal communication?

<p>Listening to a lecture (D)</p> Signup and view all the answers

Which of the following is an example of non-verbal communication?

<p>Using hand gestures while speaking (A)</p> Signup and view all the answers

How is body language related to communication?

<p>It can be used to send a message without using words (D)</p> Signup and view all the answers

What does a flushed face often signify in non-verbal communication?

<p>Embarrassment (B)</p> Signup and view all the answers

In which form of communication can you often tell if someone is pleased or upset by looking at their facial expressions and gestures?

<p>Non-verbal communication (D)</p> Signup and view all the answers

Flashcards

Office Note Purpose

A formal request to management for a decision or approval on an office management matter.

Office Note Language

Simple language that is easy to understand, avoiding complex sentences and personal remarks.

Office Note Body

A detailed explanation of the subject of the office note, supported by evidence and arguments aligned with company policies.

Office Note Appendix

A separate document attached to the office note containing supplementary information if the main note is lengthy.

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Office Note Page Enclosures

Symbols or serial numbers for enclosures should be included on each page.

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Office Note Disposal

Management's decisions on the office note should be carried out promptly and fully.

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Verbal Communication

Communication through spoken language, like listening to a radio program or a lecture.

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Non-Verbal Communication

Communication that doesn't involve spoken language, such as facial expressions, gestures, and body language.

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Body Language

A form of nonverbal communication where facial expressions, gestures, and body language are used to express feelings or intentions.

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Flushed Face Meaning

Flushed face often signifies embarrassment in non-verbal communication.

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Eye Contact

Making eye contact, which involves looking directly at someone's eyes.

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Face-to-Face Talking

Face-to-face talking involves speaking directly with someone, where they can hear your voice and see your facial expressions.

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Workplace Clothing

Wearing appropriate clothing to work is a form of nonverbal communication, conveying professionalism and respect.

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Nonverbal Communication Feelings

Nonverbal communication can often reveal feelings, such as pleasure or displeasure, through facial expressions and gestures.

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