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Which component of a therapeutic relationship is primarily demonstrated through behaviors such as honesty and keeping promises?
Which component of a therapeutic relationship is primarily demonstrated through behaviors such as honesty and keeping promises?
What differentiates empathy from sympathy in therapeutic relationships?
What differentiates empathy from sympathy in therapeutic relationships?
Which process involves knowing one’s values, beliefs, and attitudes to establish a therapeutic relationship?
Which process involves knowing one’s values, beliefs, and attitudes to establish a therapeutic relationship?
What is the primary goal of the Johari window in therapeutic relationships?
What is the primary goal of the Johari window in therapeutic relationships?
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Which pattern of knowing is derived from nursing science?
Which pattern of knowing is derived from nursing science?
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Which type of relationship focuses on emotional commitment and individual needs being met?
Which type of relationship focuses on emotional commitment and individual needs being met?
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What is essential for a nurse to establish a therapeutic relationship?
What is essential for a nurse to establish a therapeutic relationship?
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What aspect of self-awareness involves recognizing personal strengths and limitations?
What aspect of self-awareness involves recognizing personal strengths and limitations?
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In the context of therapeutic relationships, what does unconditional positive regard mean?
In the context of therapeutic relationships, what does unconditional positive regard mean?
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What is a primary focus of a therapeutic relationship?
What is a primary focus of a therapeutic relationship?
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Which statement reflects the concept of 'unknowing' in nursing?
Which statement reflects the concept of 'unknowing' in nursing?
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What occurs during the Orientation Phase of Peplau's model?
What occurs during the Orientation Phase of Peplau's model?
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In the Working Phase, what is the nurse expected to help the client develop?
In the Working Phase, what is the nurse expected to help the client develop?
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Which of the following describes a risk associated with inappropriate boundaries in therapeutic relationships?
Which of the following describes a risk associated with inappropriate boundaries in therapeutic relationships?
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What is a common emotional response of clients during the Termination Phase?
What is a common emotional response of clients during the Termination Phase?
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What role of the nurse involves teaching clients about medication regimens?
What role of the nurse involves teaching clients about medication regimens?
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Which behavior should nurses avoid to maintain a therapeutic relationship?
Which behavior should nurses avoid to maintain a therapeutic relationship?
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During which phase do clients primarily identify their issues or concerns?
During which phase do clients primarily identify their issues or concerns?
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What is important to discuss during the Orientation Phase regarding confidentiality?
What is important to discuss during the Orientation Phase regarding confidentiality?
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Which of the following best describes transference in the therapeutic relationship?
Which of the following best describes transference in the therapeutic relationship?
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What is the first phase of Peplau's model for establishing a therapeutic relationship?
What is the first phase of Peplau's model for establishing a therapeutic relationship?
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During which phase of therapeutic relationships do clients primarily explore their feelings and develop coping skills?
During which phase of therapeutic relationships do clients primarily explore their feelings and develop coping skills?
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What behavior can diminish a therapeutic relationship by creating inappropriate boundaries?
What behavior can diminish a therapeutic relationship by creating inappropriate boundaries?
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Which of the following is a common emotional response of clients during the Termination Phase?
Which of the following is a common emotional response of clients during the Termination Phase?
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Which role of the nurse focuses on ensuring the privacy and dignity of the client?
Which role of the nurse focuses on ensuring the privacy and dignity of the client?
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In the Working Phase, what might the nurse help the client to develop?
In the Working Phase, what might the nurse help the client to develop?
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What is a potential risk when a nurse has beliefs about their behavior in a therapeutic relationship?
What is a potential risk when a nurse has beliefs about their behavior in a therapeutic relationship?
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What happens to the nurse-client relationship during the termination phase?
What happens to the nurse-client relationship during the termination phase?
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What is a key action that occurs in the Orientation Phase?
What is a key action that occurs in the Orientation Phase?
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Which of the following describes a nurse’s role in providing problem-solving guidance?
Which of the following describes a nurse’s role in providing problem-solving guidance?
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What is the primary characteristic of a therapeutic relationship?
What is the primary characteristic of a therapeutic relationship?
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Which of the following components differentiates empathy from sympathy?
Which of the following components differentiates empathy from sympathy?
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What best describes 'positive regard' in a therapeutic relationship?
What best describes 'positive regard' in a therapeutic relationship?
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In what way does self-awareness contribute to the establishment of therapeutic relationships?
In what way does self-awareness contribute to the establishment of therapeutic relationships?
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Which statement reflects the purpose of the Johari window in therapeutic interactions?
Which statement reflects the purpose of the Johari window in therapeutic interactions?
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Which type of relationship primarily focuses on friendship and socialization among individuals?
Which type of relationship primarily focuses on friendship and socialization among individuals?
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In the context of therapeutic relationships, what does 'unknowing' refer to?
In the context of therapeutic relationships, what does 'unknowing' refer to?
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What is a key strategy for nurses to build trust with clients?
What is a key strategy for nurses to build trust with clients?
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What component of the therapeutic relationship emphasizes the importance of understanding the client's feelings?
What component of the therapeutic relationship emphasizes the importance of understanding the client's feelings?
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Which of the following best describes the 'acceptance' component in therapeutic relationships?
Which of the following best describes the 'acceptance' component in therapeutic relationships?
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The therapeutic relationship between a nurse and client primarily focuses on the nurse's personal experiences and feelings.
The therapeutic relationship between a nurse and client primarily focuses on the nurse's personal experiences and feelings.
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Transference refers to the client's projection of feelings onto the nurse during the Working Phase.
Transference refers to the client's projection of feelings onto the nurse during the Working Phase.
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The Termination Phase begins when the nurse decides to end the relationship.
The Termination Phase begins when the nurse decides to end the relationship.
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During the Orientation Phase, roles and expectations between the nurse and client are not established.
During the Orientation Phase, roles and expectations between the nurse and client are not established.
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Client dependency on the nurse can be a sign of a healthy therapeutic relationship.
Client dependency on the nurse can be a sign of a healthy therapeutic relationship.
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The Working Phase includes the identification of client issues and the development of coping skills.
The Working Phase includes the identification of client issues and the development of coping skills.
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An appropriate nurse-client relationship should maintain appropriate boundaries, avoiding personal intimacy.
An appropriate nurse-client relationship should maintain appropriate boundaries, avoiding personal intimacy.
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Inappropriate feelings of sympathy can enhance a therapeutic relationship.
Inappropriate feelings of sympathy can enhance a therapeutic relationship.
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Trust in a therapeutic relationship includes behaviors such as dishonesty and lack of consistency.
Trust in a therapeutic relationship includes behaviors such as dishonesty and lack of consistency.
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Empathy is the ability to perceive a client’s meanings and feelings and communicate that understanding.
Empathy is the ability to perceive a client’s meanings and feelings and communicate that understanding.
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The exploitation of feelings and responses occurs during the Working Phase of the therapeutic relationship.
The exploitation of feelings and responses occurs during the Working Phase of the therapeutic relationship.
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The client's emotional response during the Termination Phase can include feelings of impending loss.
The client's emotional response during the Termination Phase can include feelings of impending loss.
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Self-awareness in a therapeutic relationship includes understanding personal beliefs and attitudes.
Self-awareness in a therapeutic relationship includes understanding personal beliefs and attitudes.
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Positive regard refers to a judgmental attitude towards clients based on their behavior.
Positive regard refers to a judgmental attitude towards clients based on their behavior.
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The Johari window is a tool used to limit self-awareness in therapeutic relationships.
The Johari window is a tool used to limit self-awareness in therapeutic relationships.
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Acceptance in a therapeutic relationship requires setting clear boundaries.
Acceptance in a therapeutic relationship requires setting clear boundaries.
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Empirical knowledge is derived solely from life experiences in nursing practice.
Empirical knowledge is derived solely from life experiences in nursing practice.
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Intimate relationships in nursing focus on emotional commitment and mutual needs.
Intimate relationships in nursing focus on emotional commitment and mutual needs.
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The component of 'unknowing' emphasizes the nurse's comprehensive understanding of a client’s subjective world.
The component of 'unknowing' emphasizes the nurse's comprehensive understanding of a client’s subjective world.
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Congruence in a therapeutic relationship involves aligning communication and behavior of the nurse.
Congruence in a therapeutic relationship involves aligning communication and behavior of the nurse.
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Study Notes
Therapeutic Relationships - Key Concepts
- Essential skill for nurses, crucial to successfully intervening with clients requiring psychiatric care
Key Components of a Therapeutic Relationship
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Trust:
- Caring, interest, understanding, consistency, honesty, keeping promises, and active listening contribute to building trust.
- Congruence and genuine interest are essential; clients can detect dishonest behavior.
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Empathy:
- The ability to perceive the client's meanings and feelings, and to communicate that understanding.
- Empathy involves a "gift of self" from both the client and the nurse.
- It differs from sympathy, which involves feelings of concern or compassion but may project the nurse's personal feelings.
- Acceptance: Not making judgments, while setting boundaries.
- Positive Regard: Unconditional, nonjudgmental attitude towards the client.
Self-Awareness: Know Thyself
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Values: Sense of right and wrong, guiding principles for living.
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Values clarification process:
- Choosing
- Prizing
- Acting
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Values clarification process:
- Beliefs: Individual's convictions.
- Attitudes: Disposition towards people, situations, and ideas.
- Cultural Awareness: Understanding and respecting diverse cultural backgrounds.
Therapeutic Use of Self #1
- H. Peplau's concept: Using aspects of personality, experience, values, feelings, intelligence, needs, coping skills, and perceptions to build relationships with clients.
- Conscious and unconscious responses: Personal actions stem from both.
Therapeutic Use of Self #2
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Johari Window: Tool for self-discovery.
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Four quadrants:
- Open/public self: Known to self and others.
- Blind/unaware self: Unseen by self, but known to others.
- Hidden/private self: Known to self, but not disclosed to others.
- Unknown: Unseen by both self and others.
- Goal: Move qualities from quadrants 2, 3, and 4 into quadrant 1 by increasing self-awareness and transparency.
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Four quadrants:
Patterns of Knowing
- Preconceptions: Initial assumptions or biases.
- Ways of observing and understanding client interactions: Beyond just empirical knowledge.
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Carper's Four Patterns of Knowing (1978):
- Empirical: Knowledge derived from nursing science.
- Personal: Knowledge gained from life experiences.
- Ethical: Moral knowledge associated with nursing practice.
- Aesthetic: The art of nursing.
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Munhall's Fifth Pattern: Unknowing (1993):
- Acknowledging that the nurse may not fully understand the client or their subjective world.
Types of Relationships
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Social:
- Purpose: Friendship, socialization, companionship, or task accomplishment.
- Characterized by sharing ideas, shifting roles, and rarely assessed outcomes.
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Intimate:
- Purpose: Emotional commitment between two individuals.
- Focused on meeting individual needs and assisting each other in meeting those needs.
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Therapeutic:
- Purpose: Focused solely on the needs, experiences, feelings, and ideas of the client.
- Involves the nurse's use of communication skills, personal strengths, and understanding of human behavior.
- Shared agreement on areas for work, with outcome evaluation.
- The nurse's level of self-awareness can both benefit and potentially hinder the relationship.
Establishing a Therapeutic Relationship
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Peplau's Three Phases (see Table 5.2):
- Orientation: Initial meeting, establishment of roles, discussion of goals, identification of client's problems, clarification of expectations, establishment of nurse-client contracts (confidentiality, self-disclosure).
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Working:
- Identification: The client identifies their own issues and concerns.
- Exploitation: Examination of feelings, responses, development of better coping skills, improved self-image, potential behavioral changes, and increased client independence.
- Termination: Begins when client's problems are resolved, ends when the relationship formally ends.
- Overlapping and Interlocking Phases: Stages are not always sequential, and elements may occur simultaneously across different phases.
Establishing a Therapeutic Relationship: Orientation Phase
- Meeting of the nurse and client.
- Establishment of roles.
- Discussion of purposes and parameters of future meetings.
- Identification of client problems.
- Clarification of expectations.
- Nurse-client contracts, confidentiality, and self-disclosure.
Establishing a Therapeutic Relationship: Working Phase
- Problem Identification: Client identifies issues or concerns.
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Exploitation:
- Examination of feelings and responses.
- Development of better coping skills, improved self-image, potential behavioral changes, and increased client independence.
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Possible Transference/Countertransference:
- Transference: Client's unconscious feelings toward the nurse.
- Countertransference: Nurse's unconscious feelings towards the client.
Establishing a Therapeutic Relationship: Termination Phase
- Begins when the client's problems are resolved.
- Ends when the relationship is formally ended.
- Client may experience termination as an impending loss.
- Clients often try to avoid termination.
Avoiding Behaviors That Diminish Therapeutic Relationships
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Inappropriate Boundaries: The relationship shifts to a social or intimate level.
- One of the biggest risks is the nurse's belief that they will not engage in nontherapeutic behaviors.
- Feelings of Sympathy: Encouraging client dependency.
- Nonacceptance and Avoidance: Failing to show empathy or treat clients with respect.
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Warning Signs of Abuse of the Nurse-Client Relationship (see Box 5.3):
- Examples: Sexual, emotional, or psychological abuse.
Therapeutic Roles of the Nurse in a Relationship
- Teacher: Provides education on coping skills, problem-solving, medication regimens, and community resources.
- Caregiver: Establishes a therapeutic relationship and provides physical care.
- Advocate: Ensures client privacy and dignity, informed consent, access to services, and safety from abuse and exploitation.
- Parent Surrogate: Provides temporary support or guidance, but must ensure the relationship remains therapeutic.
Therapeutic Relationships
- Are crucial for the success of interventions with clients requiring psychiatric care.
- A therapeutic relationship is built on trust, empathy, acceptance and positive regard.
- Nurses must be self-aware of their own values, beliefs, attitudes and cultural awareness.
Components of a Therapeutic Relationship
- Trust: Demonstrated through caring, interest, understanding, consistency, honesty, keeping promises, and active listening. Congruence, or genuineness, is vital for building trust.
- Empathy: The ability to perceive the client's feelings and communicate that understanding. It is crucial for establishing a connection.
- Acceptance: Means non-judgmental approach and setting boundaries.
- Positive regard: A non-judgmental attitude towards the client.
Therapeutic Use of Self
- Developed by H. Peplau, it involves using aspects of personality, experience, values, feelings, intelligence, needs, coping skills, and perceptions to build relationships with clients.
- It requires self-awareness and the recognition of both conscious and unconscious responses.
Johari Window
- A tool for self-awareness.
- It consists of four quadrants:
- Open/public self: Known to both the individual and others.
- Blind/unaware self: Unknown to the individual but known to others.
- Hidden/private self: Known to the individual but not to others.
- Unknown: Unknown to both the individual and others.
- The goal is to move qualities from quadrants 2, 3, and 4 into quadrant 1, increasing self-awareness.
Patterns of Knowing
- Developed by Carper:
- Empirical knowing: Derived from nursing science, relying on evidence-based practice.
- Personal knowing: Based on life experiences and personal reflections.
- Ethical knowing: Drawn from moral nursing knowledge and values.
- Aesthetic knowing: A creative and artistic understanding of nursing derived from the art of practice.
- Unknowing (Munhall): Acknowledging the limitations of knowledge and recognizing the subjective nature of the client's experience.
Types of Relationships
- Social: Purpose is friendship, socialization, companionship, or task accomplishment. Roles may shift and outcomes are rarely assessed.
- Intimate: A deep emotional commitment between two people where individual needs are met through mutual support.
- Therapeutic: Focuses solely on the client's needs, experiences, feelings, and ideas. The nurse uses communication skills, personal strengths, and knowledge of human behavior to facilitate the client's growth and well-being.
Establishing a Therapeutic Relationship
- Peplau's model consists of three phases:
- Orientation Phase: Introduction, establishment of roles, discussion of purposes, identification of client's problems, clarification of expectations, and setting of boundaries.
- Working Phase: Problemidentification, exploration of feelings, development of coping skills and improved self-image, and behavioral change. Transference and countertransference may occur.
- Termination Phase: Begins when the client's problems are resolved and ends with the conclusion of the relationship. Clients may experience termination as a loss and try to avoid it.
Avoiding Behaviors That Diminish Therapeutic Relationships
- Inappropriate boundaries: Social or intimate relationships outside the therapeutic context.
- Sympathy: Expressing pity or concern rather than empathy, which can foster dependency.
- Nonacceptance and avoidance: Refusing to acknowledge or address the client's feelings and experiences.
- Warning Signs of Abuse of the Nurse-Client Relationship:*
- Excessive self-disclosure
- Keeping secrets with the client
- Giving special treatment
- Fulfilling the role of friend, parent, or lover
- Becoming overly involved
Therapeutic Roles of the Nurse in a Relationship
- Teacher: Facilitates learning about coping strategies, problem-solving techniques, medication regimens, and community resources.
- Caregiver: Provides therapeutic support and physical care.
- Advocate: Protects the client's privacy and dignity, ensures informed consent, and facilitates access to services.
- Parent surrogate: In some situations, the nurse may take on a temporary parental role, ensuring the relationship remains therapeutic.
Therapeutic Relationships
- A crucial skill for nurses, especially in psychiatric care
- Contributes significantly to the success of interventions with clients
Components of a Therapeutic Relationship
- Trust: Characterized by caring, interest, understanding, consistency, honesty, keeping promises, and active listening.
- Congruence: Genuine interest combined with self-awareness of strengths and limitations, clarity of focus, and honest communication.
-
Empathy: Ability to perceive and understand a client's feelings and meanings, effectively communicating that understanding.
- This involves both the client and nurse sharing their "gift of self."
- Differs from sympathy, which centers on feelings of concern or compassion but may involve the nurse projecting personal feelings.
- Acceptance: Non-judgmental attitude with clear boundaries set.
- Positive Regard: Unconditional, non-judgmental attitude towards the client.
Self-Awareness
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Values: A personal code of conduct for living, reflecting a sense of right and wrong.
- Values clarification involves choosing, prizing, and acting on these values.
- Beliefs: Personal convictions about the world.
- Attitudes: Emotional responses towards individuals or things.
- Cultural Awareness: Understanding and appreciating diverse cultural perspectives.
Therapeutic Use of Self
- Using personal aspects - personality, experiences, values, feelings, intelligence, needs, coping skills, and perceptions - to facilitate relationships with clients.
- Concept developed by Hildegard Peplau.
- Actions arise from conscious and unconscious responses.
Johari Window
- A tool for understanding oneself.
- Divides personality into four quadrants: open/public self, blind/unaware self, hidden/private self, and unknown.
- The goal is to expand the "open/public self" quadrant by moving qualities from other quadrants.
Patterns of Knowing
- Preconceptions: Existing beliefs and ideas that influence observation and understanding of client interactions.
-
Four Patterns of Knowing (Carper, 1978):
- Empirical: Knowledge derived from nursing science.
- Personal: Knowledge gained from life experiences.
- Ethical: Knowledge based on moral principles in nursing.
- Aesthetic: Knowledge gained through the artistic aspect of nursing.
- Fifth Pattern: Unknowing (Munhall, 1993): Accepting the nurse's lack of complete knowledge about the client or their subjective world.
Types of Relationships
-
Social: Purpose is friendship, socialization, companionship, or task completion.
- Characterized by sharing ideas, shifting roles, and outcomes rarely being assessed.
-
Intimate: Based on emotional commitment between two individuals.
- Fulfills individual needs and provides mutual support.
-
Therapeutic: Focuses solely on the client's needs, experiences, feelings, and ideas.
- Relies on the nurse's communication skills, personal strengths, and understanding of human behavior.
- Involves joint agreement on areas to work on and outcomes are evaluated.
- The nurse's self-awareness can positively or negatively impact the relationship.
Establishing a Therapeutic Relationship
-
Peplau's Model of Three Phases (see Table 5.2):
- Orientation: Initial meeting between the nurse and client, establishing roles, discussing purpose and future sessions, identifying client problems, clarifying expectations, and establishing nurse-client contracts emphasizing confidentiality and self-disclosure.
-
Working:
- Identification: Client identifies issues or concerns.
- Exploitation: Examining feelings and responses, developing coping skills, enhancing self-image, encouraging behavioral change, and promoting independence.
-
Termination: Begins when client's problems are resolved and ends with the termination of the relationship.
- Clients may experience termination as an impending loss, leading to attempts to avoid it.
Avoiding Behaviors That Diminish Therapeutic Relationships
-
Inappropriate Boundaries: The relationship becomes social or intimate.
- This is a significant risk, particularly if the nurse believes they will not act in a nontherapeutic way.
- Sympathy & Dependency: Nurse expresses sympathy, which can encourage client dependency.
- Nonacceptance & Avoidance: Nurse exhibits nonacceptance or avoids the client.
- Warning Signs of Abuse of the Nurse-Client Relationship (see Box 5.3): These signs should be recognized and addressed.
Therapeutic Roles of the Nurse in a Relationship
- Teacher: Educates the client on coping strategies, problem-solving techniques, medication regimens, and community resources.
- Caregiver: Establishes the therapeutic relationship and provides physical care.
- Advocate: Protects the client's privacy and dignity, ensures informed consent, facilitates access to services, and safeguards the client from abuse and exploitation.
- Parent Surrogate: This role should be approached cautiously, ensuring the relationship remains therapeutic.
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Test your understanding of key concepts in therapeutic relationships essential for psychiatric nursing. Explore elements such as trust, empathy, acceptance, and self-awareness that contribute to effective client-caregiver interactions. This quiz covers the foundational skills necessary for building meaningful connections in nursing practice.