Nursing Chapter 24: Communication
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Questions and Answers

What is a key aspect of competent communication in nursing practice?

  • Maintaining effective relationships within the entire sphere of professional practice (correct)
  • Focusing solely on therapeutic communication with patients
  • Meeting only clinical standards of care
  • Using perceptual biases to interpret messages from others

    • Why is developing critical thinking skills important for nurses?

  • To apply critical thinking during patient interactions to overcome perceptual biases (correct)
  • To improve only clinical judgment in patient care
  • To develop caring relationships with patients
  • To overcome emotional biases in patient care

    • What is the core of nursing?

  • Caring relationships (correct)
  • Therapeutic communication
  • Meeting clinical standards of care
  • Developing critical thinking skills

    • What type of communication occurs within a healing relationship between a nurse and patient?

    <p>Therapeutic communication</p> Signup and view all the answers

    What is communication in nursing practice?

    <p>A lifelong learning process</p> Signup and view all the answers

    Why is it important for nurses to develop communication skills?

    <p>To maintain effective relationships within the entire sphere of professional practice</p> Signup and view all the answers

    What is the result of competent communication in nursing practice?

    <p>Maintaining effective relationships within the entire sphere of professional practice</p> Signup and view all the answers

    What is the importance of critical thinking in patient interactions?

    <p>To overcome perceptual biases or stereotypes that interfere with accurately perceiving and interpreting messages</p> Signup and view all the answers

    What is the relationship between critical thinking and communication in nursing practice?

    <p>Critical thinking is essential for effective communication</p> Signup and view all the answers

    Why is it important for nurses to develop caring relationships with patients?

    <p>Because caring relationships are at the core of nursing</p> Signup and view all the answers

    What is the primary purpose of the circular transactional model in the communication process?

    <p>To emphasize the importance of feedback in communication</p> Signup and view all the answers

    Which form of communication involves the use of personal appearance, posture, and facial expressions?

    <p>Nonverbal communication</p> Signup and view all the answers

    What is the primary goal of motivational interviewing in professional nursing relationships?

    <p>To empower patients to make informed decisions</p> Signup and view all the answers

    Which element of professional communication involves being honest and dependable?

    <p>Trustworthiness</p> Signup and view all the answers

    What is the primary focus of the analysis and nursing diagnosis stage of the nursing process?

    <p>Analyzing patient data to identify health problems</p> Signup and view all the answers

    Which therapeutic communication technique involves restating the patient's message in one's own words?

    <p>Paraphrasing</p> Signup and view all the answers

    What is the primary consequence of using nontherapeutic communication techniques in nursing?

    <p>Patient resentment and mistrust</p> Signup and view all the answers

    Why is it essential to consider sociocultural factors in patient communication?

    <p>To ensure that cultural beliefs influence communication</p> Signup and view all the answers

    What is the primary difference between verbal and nonverbal communication?

    <p>Verbal communication involves words, while nonverbal communication does not</p> Signup and view all the answers

    Which level of communication involves interaction between two or more people?

    <p>Interpersonal communication</p> Signup and view all the answers

    Study Notes

    Communication and Nursing Practice

    • Communication is a lifelong learning process that maintains effective relationships within the entire sphere of professional practice and meets legal, ethical, and clinical standards of care.
    • Caring relationships are at the core of nursing, and being able to relate to others is important for interpersonal communication.
    • Therapeutic communication occurs within a healing relationship between a nurse and patient.

    Developing Communication Skills

    • Nurses who develop critical thinking skills and clinical judgment make the best communicators.
    • Critical thinking applied during patient interactions helps to overcome perceptual biases or stereotypes that interfere with accurately perceiving and interpreting messages from others.

    Levels of Communication

    • Intrapersonal communication
    • Interpersonal communication
    • Small-group communication
    • Public communication
    • Electronic communication

    Elements of the Communication Process

    • Circular transactional model
    • Referent
    • Sender and receiver
    • Message
    • Channels
    • Feedback
    • Interpersonal values
    • Environment

    Forms of Communication

    • Verbal communication:
      • Vocabulary
      • Denotative and connotative meaning
      • Pacing
      • Intonation
      • Clarity and brevity
      • Timing and relevance
    • Nonverbal communication:
      • Personal appearance
      • Posture and gait
      • Facial expression
      • Eye contact
      • Gestures
      • Sounds
      • Territoriality and personal space
      • Metacommunication

    Professional Nursing Relationships

    • Nurse-patient caring relationships
    • Motivational interviewing
    • Nurse-family relationships
    • Nurse-health care team relationships
      • Lateral violence
    • Nurse-community relationships

    Elements of Professional Communication

    • Courtesy
    • Use of names
    • Trustworthiness
    • Autonomy and responsibility
    • Assertiveness

    Nursing Process

    • Assessment:
      • Through the patient's eyes
      • Environmental factors
      • Physical and emotional factors
      • Gender
      • Developmental factors
    • Analysis and nursing diagnosis
    • Planning and outcomes identification:
      • Outcomes
      • Setting priorities
      • Teamwork and collaboration

    Therapeutic Communication Techniques

    • Active listening
    • Clarifying
    • Sharing observations
    • Focusing
    • Sharing empathy
    • Paraphrasing
    • Sharing hope
    • Validation
    • Sharing humor
    • Asking relevant questions
    • Summarizing
    • Using touch
    • Using silence
    • Self-disclosure
    • Confrontation
    • Providing information

    Nontherapeutic Communication Techniques

    • Asking personal questions
    • Asking for explanations
    • Giving personal opinions
    • Approval or disapproval
    • Changing the subject
    • Defensive responses
    • Automatic responses
    • False reassurance
    • Sympathy
    • Arguing

    Special Communication Considerations

    • Sociocultural considerations:
      • Culture influences thinking, feeling, behaving, and communicating.

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    Related Documents

    Chapter_024.pptx

    Description

    This quiz covers the fundamentals of communication in nursing practice, including effective relationships, legal, ethical, and clinical aspects.

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