Podcast
Questions and Answers
What are the essential factors in a helping relationship, like nursing?
What are the essential factors in a helping relationship, like nursing?
Genuine liking of other people, atmosphere of warmth and caring, empathy, and the ability to listen.
What is empathy in the context of nursing?
What is empathy in the context of nursing?
Viewing the world from the other person's inner frame of reference while remaining one's self ('putting one's self in the shoes of others').
How can a nurse ensure privacy in the communication environment?
How can a nurse ensure privacy in the communication environment?
Aim for a private room, use curtained partitions for psychological privacy, and refuse interruptions from support staff.
What are the recommended actions to create a suitable physical environment for communication with the patient?
What are the recommended actions to create a suitable physical environment for communication with the patient?
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What is an example of using direct language to deal with frightening topics?
What is an example of using direct language to deal with frightening topics?
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What is an example of engaging in distancing?
What is an example of engaging in distancing?
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Why should a nurse avoid using leading or biased questions?
Why should a nurse avoid using leading or biased questions?
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What is the consequence of a nurse talking too much?
What is the consequence of a nurse talking too much?
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What actions should the nurse take to ensure a productive interview?
What actions should the nurse take to ensure a productive interview?
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What is the other name for the introductory phase?
What is the other name for the introductory phase?
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How should the nurse begin the introductory phase?
How should the nurse begin the introductory phase?
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Why is establishing rapport important in the introductory phase?
Why is establishing rapport important in the introductory phase?
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