Nonverbal Communication: Haptics and Visual Artifacts

Nonverbal Communication

• Women tend to use touch to convey care, concern, and nurturance, while men are more likely to use touch to assert power or control over others.
• Artifacts, such as objects and images, can be used to communicate nonverbally and convey information about an individual's identity and preferences.

Visual Communication

• Visual communication involves delivering information and messages through graphical representations or visual aids.
• It is an important aspect of communication, as it can convey complex information in a concise and engaging manner.

Listening

• Listening is a crucial part of the communication process, and it involves more than just hearing or politely waiting for one's turn to speak.
• Active listening involves engaging one's mind while the other person is speaking, intently focusing on what they are saying.

Intended and Unintended Communication

• Intended communication refers to planning what and how to communicate ideas to others, particularly those in positions of authority or respect.
• Unintended communication, on the other hand, occurs when non-verbal messages are sent unintentionally, or when negative remarks are made out of frustration or anger.

Elements of Communication Process

• Speaking and listening are vital elements of communication, and individuals involved in communication take on both roles simultaneously.
• The communication process involves eight stages: thinking, symbolizing, expressing, transmitting, receiving, decoding, reacting, and monitoring.

Components of Communication

• The components of communication include the addressor (speaker), addressee (listener), context (situation), contact, code, and message.

The Communicators

• The sender/speaker is the person who sends the message and is the source of information.
• The receiver/listener is the person whom the message is intended for, and they take turns in their roles during the communication process.

Message and Channel

• The message is the information that the sender wants to convey, and it can take various forms such as questions, statements, or comments.
• The channel or medium is the means by which the message is transmitted, and it can be language, text messages, or other forms of communication.

Feedback and Noise

• Feedback is the response from the receiver to the sender, indicating comprehension of the message.
• Noise refers to interference that can occur during the communication process, and it can come from internal or external sources.