Podcast
Questions and Answers
What is the maximum coverage for towing costs to an Authorized Nissan Service Centre?
What is the maximum coverage for towing costs to an Authorized Nissan Service Centre?
- USD 150 (correct)
- USD 100
- There is no limit
- USD 200
What happens if the cost of towing exceeds USD 150?
What happens if the cost of towing exceeds USD 150?
- The Beneficiary pays the excess directly to Nissan Assistance (correct)
- Nissan will cover all costs
- Another vehicle must be towed at no cost
- The tow is canceled
What condition must the specified Dealer or Repairer meet for the towing service to proceed?
What condition must the specified Dealer or Repairer meet for the towing service to proceed?
- They must provide the towing service
- They must accept the vehicle without refusal (correct)
- They must charge lower than USD 150
- They must be located within 50 miles
What occurs if the specified Dealer or Repairer refuses to accept the immobilized vehicle?
What occurs if the specified Dealer or Repairer refuses to accept the immobilized vehicle?
What is required from Nissan Assistance if on-site repairs are not possible?
What is required from Nissan Assistance if on-site repairs are not possible?
Flashcards
Towing service
Towing service
If a vehicle cannot be repaired on-site, Nissan Assistance will tow it to the nearest Nissan Service Centre.
Preferred Dealer or Repairer
Preferred Dealer or Repairer
The Beneficiary can choose a preferred Dealer or Repairer for their vehicle to be towed to.
Towing cost coverage
Towing cost coverage
Nissan Assistance will cover the cost of towing up to USD 150, even to a preferred Dealer or Repairer.
Excess towing cost
Excess towing cost
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Dealer or Repairer acceptance
Dealer or Repairer acceptance
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Study Notes
Towing Services
- Nissan Assistance will tow immobilized vehicles to the nearest authorized Nissan Service Centre if on-site repair is impossible.
- Beneficiaries can specify a preferred dealer/repairer; towing to this location is covered up to USD 150.
- Costs exceeding USD 150 are the beneficiary's responsibility, payable directly to Nissan Assistance.
- The specified dealer/repairer must accept the vehicle; refusal results in the beneficiary paying for a second towing service.
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Description
Learn about Nissan Assistance's towing services for immobilized vehicles. This quiz covers the policies regarding on-site repairs, towing coverage to preferred dealers, and associated costs. Test your understanding of the towing service rules and procedures provided by Nissan Assistance.