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Nissan Towing Service Guidelines

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Questions and Answers

What happens if the transportation cost exceeds USD 150 when towing a vehicle?

The Beneficiary pays the additional cost directly to Nissan Assistance. (correct)

The vehicle is towed to a temporary location until payment is made.

The specified Dealer or Repairer pays the additional cost.

Nissan Assistance covers the entire cost beyond USD 150.

Which of the following is a requirement for the specified Dealer or Repairer when a vehicle is towed?

They must complete the repair within 48 hours.

They must accept the vehicle without refusal. (correct)

They must offer a discount to the Beneficiary.

They must provide the towing service at no extra charge.

When Nissan Assistance is called for towing, who decides the destination of the vehicle?

The towing truck driver makes the decision.

The Beneficiary can specify a preferred Dealer or Repairer. (correct)

The decision is made by the Nissan Service Centre manager.

Nissan Assistance chooses the nearest service center.

What is the role of Nissan Assistance in the towing process when a vehicle is immobilized?

<p>They authorize the towing to a service center.</p> Signup and view all the answers

What responsibility does the Beneficiary have if the specified Dealer or Repairer refuses to accept the vehicle?

<p>To pay for a second towing service.</p> Signup and view all the answers

Study Notes

Towing Service

Nissan Assistance tows immobilized vehicles to the nearest Authorized Nissan Service Centre if on-site repair isn't possible.
If a preferred dealer/repairer is given, the vehicle is towed to that location, with a USD 150 transportation cost maximum covered by Nissan Assistance.
Costs exceeding USD 150 are the responsibility of the beneficiary.
The specified dealer/repairer must accept the vehicle; refusal results in the beneficiary paying a second towing service cost.

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Description

Learn about Nissan's towing service for immobilized vehicles and the conditions involved in transporting them to authorized service centers. This quiz covers policies regarding repair locations, cost responsibilities, and the importance of dealer acceptance.