Podcast
Questions and Answers
What happens if the transportation cost exceeds USD 150 when towing a vehicle?
What happens if the transportation cost exceeds USD 150 when towing a vehicle?
- The Beneficiary pays the additional cost directly to Nissan Assistance. (correct)
- The vehicle is towed to a temporary location until payment is made.
- The specified Dealer or Repairer pays the additional cost.
- Nissan Assistance covers the entire cost beyond USD 150.
Which of the following is a requirement for the specified Dealer or Repairer when a vehicle is towed?
Which of the following is a requirement for the specified Dealer or Repairer when a vehicle is towed?
- They must complete the repair within 48 hours.
- They must accept the vehicle without refusal. (correct)
- They must offer a discount to the Beneficiary.
- They must provide the towing service at no extra charge.
When Nissan Assistance is called for towing, who decides the destination of the vehicle?
When Nissan Assistance is called for towing, who decides the destination of the vehicle?
- The towing truck driver makes the decision.
- The Beneficiary can specify a preferred Dealer or Repairer. (correct)
- The decision is made by the Nissan Service Centre manager.
- Nissan Assistance chooses the nearest service center.
What is the role of Nissan Assistance in the towing process when a vehicle is immobilized?
What is the role of Nissan Assistance in the towing process when a vehicle is immobilized?
What responsibility does the Beneficiary have if the specified Dealer or Repairer refuses to accept the vehicle?
What responsibility does the Beneficiary have if the specified Dealer or Repairer refuses to accept the vehicle?
Flashcards
Nissan Assistance Towing
Nissan Assistance Towing
When a vehicle cannot be repaired at the breakdown location, Nissan Assistance will tow it to the closest authorized Nissan service center.
Preferred Dealer Towing
Preferred Dealer Towing
If the vehicle owner prefers a specific dealer or repairer, Nissan Assistance will tow it to that location.
Nissan Assistance Towing Cost Limit
Nissan Assistance Towing Cost Limit
Nissan Assistance covers towing costs up to USD 150.
Excess Towing Cost
Excess Towing Cost
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Refusal to Accept Towed Vehicle
Refusal to Accept Towed Vehicle
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Study Notes
Towing Service
- Nissan Assistance tows immobilized vehicles to the nearest Authorized Nissan Service Centre if on-site repair isn't possible.
- If a preferred dealer/repairer is given, the vehicle is towed to that location, with a USD 150 transportation cost maximum covered by Nissan Assistance.
- Costs exceeding USD 150 are the responsibility of the beneficiary.
- The specified dealer/repairer must accept the vehicle; refusal results in the beneficiary paying a second towing service cost.
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Description
Learn about Nissan's towing service for immobilized vehicles and the conditions involved in transporting them to authorized service centers. This quiz covers policies regarding repair locations, cost responsibilities, and the importance of dealer acceptance.
