NIPM: Objectives of Human Resource Management

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What is the primary objective of Human Resource Planning?

To ensure the organization has the right types of persons at the right time and place

HRM is a one-shot deal.

False

What is the primary function of Job Specification?

Identifies the attributes of persons who will be most suitable for each job

HRM involves understanding knowledge and inputs drawn from various disciplines, including ______________ and economics.

<p>psychology</p> Signup and view all the answers

Match the following HRM functions with their descriptions:

<p>Human Resource Planning = Ensures the organization has the right types of persons at the right time and place Job Specification = Identifies the attributes of persons who will be most suitable for each job Selection and Staffing = Recruitment and selection of staff</p> Signup and view all the answers

HRM is only concerned with individuals, not groups.

<p>False</p> Signup and view all the answers

What is the purpose of 'Job Description' in HRM?

<p>Defines the work contents for each position in the organization</p> Signup and view all the answers

What is the scope of HRM?

<p>Covers all types of personnel</p> Signup and view all the answers

What is one of the benefits of HRIS in terms of data processing?

<p>Higher speed of retrieval and processing of data</p> Signup and view all the answers

HRIS is inexpensive to implement and maintain.

<p>False</p> Signup and view all the answers

What type of information is stored in the Personnel Administration module of HRIS?

<p>Information about each employee, such as name, address, date of birth, etc.</p> Signup and view all the answers

HRIS helps in reducing _______________________ of efforts, leading to reduced cost.

<p>duplication</p> Signup and view all the answers

What is a limitation of HRIS?

<p>Inconvenient to those who are not comfortable with computers</p> Signup and view all the answers

Match the following modules of HRIS with their descriptions:

<p>Personnel Administration = Stores information about each employee, such as name, address, date of birth, etc. Salary Particulars = Details of present salary, last increase and the proposed increase Leave / Absence Recording = Provides comprehensive and accurate method of controlling leave and absences Skill Inventory = Records acquired skills and monitors a skill database at both employee and organizational level</p> Signup and view all the answers

HRIS provides more transparency in the system.

<p>True</p> Signup and view all the answers

HRIS helps in _______________________ quality of reports.

<p>improving</p> Signup and view all the answers

What is the primary objective of Human Resource Management in terms of human capital?

<p>Assisting the organization in obtaining the right number and types of employees</p> Signup and view all the answers

HRM is only limited to record keeping.

<p>False</p> Signup and view all the answers

What is the objective of HRM in terms of employee satisfaction?

<p>To increase employee satisfaction and self-actualization</p> Signup and view all the answers

HRM helps to create and maintain a ____________________ work environment.

<p>safe and healthy</p> Signup and view all the answers

What is the feature of HRM that is present in all enterprises?

<p>Pervasive Function</p> Signup and view all the answers

Match the objectives of HRM with their descriptions:

<p>Develop organizational climate = Helping to create a climate in which employees are encouraged to develop and utilize their skills Helping to maintain performance standards = Providing adequate orientation, training and development, and ensuring effective two-way communication Promote harmony = Helping to establish and maintain a harmonious relationship between employer/employee Develop programs to meet employee needs = Helping to create and maintain a safe and healthy work environment</p> Signup and view all the answers

HRM helps to retain productive employees.

<p>True</p> Signup and view all the answers

What is the objective of HRM in terms of job design?

<p>Helping to maintain performance standards and increase productivity through effective job design</p> Signup and view all the answers

What was the primary focus of the Social Responsibility Era in human resource management?

<p>Paternalistic approach towards workers</p> Signup and view all the answers

F.W.Taylor was a British industrialist who introduced the concept of scientific management.

<p>False</p> Signup and view all the answers

What was the main goal of Robert Owen's humanistic approach towards workers?

<p>To improve productivity by improving the conditions of employees</p> Signup and view all the answers

The concept of scientific management was introduced by F.W.Taylor in the ___________ century.

<p>20th</p> Signup and view all the answers

Which of the following was NOT a principle of scientific management developed by F.W.Taylor?

<p>Paternalistic approach towards workers</p> Signup and view all the answers

The activities of trade unions led to the development of personnel practices such as collective bargaining and grievance handling.

<p>True</p> Signup and view all the answers

Match the following eras with their respective characteristics:

<p>Social Responsibility Era = Paternalistic approach towards workers Scientific Management Era = Use of scientific methods to improve productivity Trade Union Era = Use of strikes and picketing to resolve worker issues</p> Signup and view all the answers

What was the primary motivation behind Robert Owen's humanistic approach towards workers?

<p>To improve the physical, mental, and psychological development of workers</p> Signup and view all the answers

What is the main characteristic of the Human Relations Era?

<p>Emphasis on human aspects of organization activities</p> Signup and view all the answers

According to the Hawthorne Experiments, physical environments at the workplace have a significant impact on the efficiency of work.

<p>False</p> Signup and view all the answers

What was the title of Hugo Munsterberg's book that suggested the use of psychology in the selection, placement, testing, and training of employees?

<p>Psychology and Industrial Efficiency</p> Signup and view all the answers

The Hawthorne Experiments were conducted at the ___________ plant of the Western Electric Company in the USA.

<p>Hawthorne</p> Signup and view all the answers

What is the best means of increasing employee productivity, according to the Hawthorne Experiments?

<p>Employee satisfaction</p> Signup and view all the answers

Match the following human resource management experts with their contributions:

<p>Hugo Munsterberg = Suggested the use of psychology in the selection, placement, testing, and training of employees Elton Mayo = Conducted the Hawthorne Experiments MS. Khushboo Lalwani = Prepared the notes on Human Resource Management</p> Signup and view all the answers

The Human Relations Era emphasized the importance of close cooperation between management and workers.

<p>True</p> Signup and view all the answers

What is the main finding of the Hawthorne Experiments regarding employee motivation?

<p>Workers cannot be motivated solely by economic rewards.</p> Signup and view all the answers

Study Notes

Objectives of Human Resource Management

  • Assisting the organization in obtaining the right number and types of employees to fulfill its strategic and operational goals
  • Helping to create a climate in which employees are encouraged to develop and utilize their skills to the fullest
  • Maintaining performance standards and increasing productivity through effective job design, orientation, training, and development
  • Establishing and maintaining a harmonious relationship between employer/employee
  • Creating and maintaining a safe and healthy work environment
  • Meeting the economic, psychological, and social needs of employees and helping the organization to retain productive employees
  • Ensuring compliance with provincial/territorial and federal laws affecting the workplace
  • Providing the organization with well-trained and well-motivated employees
  • Increasing employee satisfaction and self-actualization
  • Developing and maintaining the quality of work life
  • Communicating HR policies to all employees

Features of HRM

  • Pervasive function: present in all enterprises
  • Action-oriented: scope not limited to record keeping
  • People-oriented: focuses on individuals and groups
  • Development-oriented: intends to develop employees' full potential
  • Integrated function: builds relations between people at various levels
  • Comprehensive function: covers all types of personnel
  • Auxiliary service: provides advice
  • Inter-disciplinary function: utilizes knowledge from psychology, economics, etc.
  • Continuous function
  • Involves teamwork and spirit

Scope of HRM

  • Human Resource Planning: ensures the right types of persons at the right time and place
  • Design of Organization and Job: lays down organization structure, authority, and responsibilities
  • Selection and Staffing: recruitment and selection of staff
  • Social Responsibility Era: humanistic approach towards workers
  • Scientific Management Era: introduced by F.W. Taylor, focusing on scientific methods and worker selection
  • Human Relations Era: emphasized human aspects of organization activities, fulfilling social and psychological needs of employees

Historical Eras of HRM

  • Social Responsibility Era: early 20th century, humanistic approach towards workers
  • Scientific Management Era: early 20th century, introduced by F.W. Taylor
  • Human Relations Era: 1925-1935, emphasized human aspects of organization activities

Human Resource Information System (HRIS)

  • Streamlined and systematic procedures
  • More transparency in the system
  • Higher accuracy of information and reports generated
  • Fast response to answer queries
  • Improved quality of reports
  • Limitations: expensive, inconvenient for those not comfortable with computers

Types of Information Stored in HRIS

  • Personnel Administration: employee information, address records, and next of kin
  • Salary Particulars: salary review procedures, present salary, and proposed increase
  • Leave / Absence Recording: comprehensive method of controlling leave and absences
  • Skill Inventory: records acquired skills and monitors skill database at employee and organizational levels

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