Navy Recruiting Command Guidelines Quiz

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Questions and Answers

Which of the following actions is NOT permitted for recruiting personnel?

  • Soliciting any value from a prospect in return for preferential treatment
  • Accepting photographs for personal use from an applicant
  • Offering financial assistance to a family member of a prospect (correct)
  • Engaging in business dealings with a Future Sailor

What must recruiting personnel do if they have developed a social relationship with a prospect before their enlistment?

  • Seek approval from a supervisor to proceed with enlistment
  • Continue the enlistment process without any disclosures
  • Inform the prospect that their relationship will not affect enlistment
  • Refer the prospect to another recruiter and disclose the relationship (correct)

Which scenario is considered an inappropriate action by recruiting personnel?

  • Hiring a Future Sailor for a maintenance job (correct)
  • Accepting unofficial photographs from applicants for personal keepsakes
  • Lending money to a family member of an applicant
  • Entering a MEPS lodging facility to assist with applicant check-in

Which action is allowed for recruiting personnel regarding photographs?

<p>Photographing applicants only if it's for official purposes (B)</p> Signup and view all the answers

Which of the following is a restriction placed on recruiting personnel regarding MEPS facilities?

<p>They can enter the main lobby if necessary for official duties (A)</p> Signup and view all the answers

What is the total duration of VALOR Opportunities & Advantages instruction and practice combined?

<p>6.0 hours (B)</p> Signup and view all the answers

On which day is VALOR Coaching Role Play conducted?

<p>Day 3 (A)</p> Signup and view all the answers

How long is the LAB session for VALOR Sales Lab Practical on Day 4?

<p>3.0 hours (C)</p> Signup and view all the answers

How many hours are allocated for the Week 2 CRFA Exam?

<p>1.5 hours (D)</p> Signup and view all the answers

Which topic has the longest duration across the five-day schedule?

<p>VALOR Role Play Practice (A)</p> Signup and view all the answers

What is the primary mission of the Navy Recruiting Command (NRC)?

<p>To recruit personnel for the Navy (D)</p> Signup and view all the answers

Which document outlines the guidelines for observing individual religious practices during recruitment?

<p>DODI 1300.17 (B)</p> Signup and view all the answers

Which of the following is NOT a method of instruction mentioned in the schedule?

<p>Video Presentations (C)</p> Signup and view all the answers

What is the purpose of leadership scenarios in the training?

<p>To enhance decision-making abilities (C)</p> Signup and view all the answers

How long is the Command Physical Fitness session scheduled for?

<p>2.5 hours (D)</p> Signup and view all the answers

In the context of Navy recruiting, what does VALOR objections refer to?

<p>Dealing with recruitment objections (D)</p> Signup and view all the answers

Which is NOT part of the topics covered in Week 1 of the training schedule?

<p>Fleet Management (D)</p> Signup and view all the answers

What is the total duration for the Ethics and Prohibited Practices instruction?

<p>3 hours (B)</p> Signup and view all the answers

Which option accurately describes the format of phone script practice during the training?

<p>Practical application through labs (D)</p> Signup and view all the answers

What is the focus of the CPR instruction during the training schedule?

<p>Basic life support skills (A)</p> Signup and view all the answers

What are the required details on the driver's copy of the receipt for vehicle fuel purchases?

<p>All of the above (D)</p> Signup and view all the answers

Which item is NOT authorized for purchase with a credit card according to the guidelines?

<p>Fuel for official use (A)</p> Signup and view all the answers

What should a driver do if emergency repairs are needed and authorization cannot be reached?

<p>Notify the LSO/Vehicle Coordinator (B)</p> Signup and view all the answers

For what purpose can cellular telephones be used according to the guidelines?

<p>For official business only (C)</p> Signup and view all the answers

Which of the following is true regarding directory assisted calls?

<p>They are considered unnecessary and therefore prohibited (D)</p> Signup and view all the answers

What is the primary purpose of the government travel card for military and DoD civilian employees?

<p>To pay for official TAD travel expenses only (A)</p> Signup and view all the answers

What could happen due to excessive use of cell phones on government contracts?

<p>Un-programmed additional charges (B)</p> Signup and view all the answers

What responsibility does the individual assigned to a cellular phone have regarding its usage?

<p>They are responsible for safeguarding against unauthorized use (D)</p> Signup and view all the answers

What is the primary reason for maintaining high standards in uniform appearance for Navy personnel?

<p>To uphold the public image of the Navy (B)</p> Signup and view all the answers

Which of the following is NOT an acceptable way to carry bags while in uniform?

<p>Wearing a backpack across both shoulders (C)</p> Signup and view all the answers

What is the maximum color variation permitted for tinted contact lenses?

<p>Natural colors such as blue, green, or brown (D)</p> Signup and view all the answers

Which type of glasses is explicitly prohibited in the Navy uniform regulations?

<p>Prescription glasses with eccentric designs (D)</p> Signup and view all the answers

Navy personnel may carry a full sea bag in which manner?

<p>Carried on the left hand (C)</p> Signup and view all the answers

What color retainer straps are allowed for glasses in uniform?

<p>Plain black (C)</p> Signup and view all the answers

What is the recommended way for women to carry Navy certified handbags while in uniform?

<p>Over the left shoulder or forearm at waist level (D)</p> Signup and view all the answers

Which of the following statements about undergarments in the Navy is true?

<p>Appropriate undergarments are required but not specified (B)</p> Signup and view all the answers

What must NRC personnel avoid in relation to commercial ventures concerning the ASVAB?

<p>All of the above (D)</p> Signup and view all the answers

What constitutes malpractice in the context of recruiting?

<p>Hiding a disqualifying factor about an applicant (C)</p> Signup and view all the answers

What is considered erroneous enlistment?

<p>An enlistment agreement that the government would not have entered if the true facts had been known (C)</p> Signup and view all the answers

Which of the following actions is classified as fraudulent enlistment?

<p>Deliberately hiding or misrepresenting facts to the government (D)</p> Signup and view all the answers

Which of the following actions does NOT affect enlistment qualifications but is still a violation of regulations?

<p>Misconduct (B)</p> Signup and view all the answers

What is the consequence of aiding test compromise as per the guidelines?

<p>Disciplinary action under the UCMJ (B)</p> Signup and view all the answers

What must happen with any alleged recruiting irregularities?

<p>They must be investigated to determine if they occurred (A)</p> Signup and view all the answers

Which action would NOT be considered a violation of recruiting policy?

<p>Communicating openly about eligibility standards (D)</p> Signup and view all the answers

Flashcards

What is VALOR INTRO?

The VALOR INTRO is a core component of the CRFA program, designed to equip trainees with the necessary knowledge and skills for impactful sales interactions.

What is VALOR Opportunities & Advantages?

The VALOR Opportunities & Advantages module emphasizes the value proposition of a product or service, helping trainees articulate key benefits to potential customers.

What is VALOR Overlay?

The VALOR Overlay, a crucial aspect of the VALOR framework, focuses on tailoring the sales message to address specific customer needs and concerns.

What is VALOR Coaching?

The VALOR Coaching component provides trainees with practical guidance and feedback to refine their sales techniques and build confidence in their skills.

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What is a VALOR Role Play?

VALOR role play exercises are essential for building practical skills and confidence in applying the VALOR framework in real-world scenarios.

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What is the Navy Recruiting Command's mission?

The Navy Recruiting Command (NRC) is responsible for attracting and enlisting qualified individuals to serve in the United States Navy.

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What is the Recruiting Chain of Command?

The Recruiting Chain of Command is a hierarchical structure that outlines the lines of authority and responsibility within the Navy Recruiting organization. It ensures efficient and effective operation.

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What are the recruiting philosophy and shipping needs?

The philosophy guiding recruiting emphasizes ethical practices, respecting individual beliefs, and ensuring fair treatment for all potential applicants. Shipping needs refer to the required number of recruits to reach the Navy's goals.

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What regulations guide religious practices in recruiting?

DODI 1300.17, DoD Manual 1336.05, SECNAVINST 1730.8B, COMNAVINST 1130.8K, BUMED 6230.1B and NAVPERS 15665I are regulations that guide religious practices in the military.

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What is the importance of resolving issues in recruiting?

Recruiters must be able to recognize and resolve issues that arise in the recruiting process. This could include addressing objections, handling difficult conversations, and ensuring ethical practices.

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What is the CRFA Trainee Guide?

The CRFA Trainee Guide is a resource for prospective CRFA trainees. It provides information on the course schedule and various aspects of the CRFA training program.

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What is the Course Master Schedule?

The Course Master Schedule outlines the daily activities during the CRFA training program, including the topics covered, the type of instruction, and the duration of each session.

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What are the topics covered in CRFA training week 1?

The CRFA training week 1 includes topics such as Active Shooter LP, Ethics and Prohibited Practices LP, Fitness & Nutrition LP, CPR, Uniform Regulations LP, Public Speaking LP, Phone Script LP, VALOR Objections, and Leadership Scenarios LP.

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What are the topics covered in CRFA training week 2?

The CRFA training week 2 includes topics such as Military Customs and Courtesies, Professional Ethics and Integrity, Legal and Regulatory Guidance, Community Relations, Advertising and Marketing, and the Navy's Benefits and Opportunities.

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What is the importance of LAB sessions in CRFA training?

The CRFA training emphasizes practical application through laboratory sessions, allowing trainees to practice skills like Public Speaking, Phone Scripting, and handling VALOR Objections. These sessions provide real-world experience and feedback.

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Accepting Gifts from Prospects

Recruiters must not accept gifts or favors from potential recruits in exchange for preferential treatment.

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Borrowing Money from Prospects

Recruiters should maintain a professional distance and avoid lending or borrowing money from potential recruits.

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Financial Dealings with Prospects

Recruiters cannot conduct financial or business dealings with potential recruits, even if it's outside work.

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Photographing Prospects

Recruiters can't take pictures of people involved in the recruitment process unless it's for official purposes.

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Enlisting Personal Acquaintances

Recruiters cannot employ or process the enlistment of people they knew personally before their involvement in the recruitment process.

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Fuel Purchase Records

Drivers must record the amount of fuel purchased, price per gallon, total cost, vehicle tag number, mileage, and sign the receipt.

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Credit Card Receipt Submission

Credit card receipts for fuel purchases must be submitted to the district Vehicle Coordinator every month.

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Fueling Method

Using self-service pumps is the designated method for fueling government vehicles.

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Unauthorized Credit Card Use

Using the government credit card for unauthorized items, such as personal purchases, is prohibited and subject to criminal prosecution.

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Vehicle Operator's Responsibility

The vehicle operator is responsible for maintaining the vehicle's mechanical and cosmetic condition, including safety items.

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Unscheduled Repairs

For unscheduled repairs, the driver must notify the LSO/Vehicle Coordinator if the GSA MCC cannot be reached for authorization.

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Government Cell Phone Usage

Government cell phones are for official business only. Personal use is prohibited.

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Government Travel Card

Government travel cards are the primary method for official travel expenses, such as lodging, meals, and rental vehicles.

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Cleanliness of Uniforms

Uniforms must be kept clean and free from dirt, wear, and tear.

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Bag Carrying Rules for Navy Personnel

Bags like briefcases, gym bags, and backpacks are generally hand-carried, with specific exceptions for certain types and situations.

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Prescription Glasses Regulations

Navy regulations require that prescription glasses be conservative and not faddish. Retainer straps, if needed, must be plain, black, and worn snugly.

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Sunglasses Regulations

Sunglasses are allowed, except in military formations, and must be conservative. Retainer straps, if needed, must be plain, black, and worn snugly.

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Tinted Contact Lens Regulations

Tinted contact lenses must be a natural color, such as blue, green, or brown. Non-natural colors are not permitted.

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Undergarment Regulations

Undergarments should be appropriate for the uniform and the occasion. This typically means they are not visible or distracting.

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Military Image in Uniform

The overall image presented by Navy personnel in uniform contributes to the public perception of the service.

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Importance of Uniform Smartness

Navy personnel must uphold high standards of smartness in their uniform appearance. This includes attention to detail, cleanliness, and proper wearing of accessories.

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ASVAB Prep Referral Prohibition

NRC personnel are strictly prohibited from referring applicants to any commercial ventures or schools that prepare them for the ASVAB.

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ASVAB Compromise Consequences

Any actions that could potentially compromise the integrity of the ASVAB are forbidden, and those found to have aided in such acts face disciplinary action.

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Recruiting Malpractice

Malpractice in recruiting involves intentionally violating regulations to enlist an applicant who doesn't meet basic eligibility requirements.

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Erroneous Enlistment

An enlistment agreement is considered erroneous if the government wouldn't have agreed to it had the applicant's true situation been known.

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Fraudulent Enlistment

A fraudulent enlistment occurs when an applicant intentionally misrepresents information to the government to gain enlistment.

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Recruiting Misconduct

Misconduct in recruiting refers to actions that don't affect an applicant's enlistment qualifications but break regulations or policies.

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Recruiting Irregularity Investigations

All suspected irregularities in recruiting or enlistment are investigated to determine if they occurred and how they could be prevented.

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Purpose of Recruiting Investigations

The goal of investigating recruitment or enlistment irregularities is to maintain a fair and legitimate process for entering the military.

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Study Notes

Trainee Guide

  • For Navy Recruiting Leadership Academy and Career Recruiting Force Academy trainees
  • Document revision date: January 3, 2019
  • Document number: S-501-0006

Change Record

  • CH 1: Added OR course material (April 27, 2011)
  • CH 2: Changed ethics and prohibited practices lessons (April 28, 2011)
  • CH 3: Changed titles from WCS to LPO/LCPO and EPO to R-OPS (August 12, 2011)
  • Interim CH 4: Revisions to Week 2 and Week 6 topics (January 5, 2012)
  • CH 5: Changed sales from Achieve Global to Advanced Business Learning (ABL) (June 1, 2012)
  • CH 6: Performed FCR and updated content for NRC directives; merged current Officer Recruiting material (January 9, 2015)
  • CH 7: Performed FCR and updated content to meet NRC directives; added VALOR CLS lesson (January 23, 2014)
  • CH 8: Major revisions including N7-developed lessons and instructional materials (January 31, 2017)
  • CH 9: Replaced Chart the Course Lesson 1.1 with Full Speed Ahead Lesson 1.1 (February 28, 2017)
  • CH 10: Performed FCR; reorganized and updated content for NRC directives. Removed FSA (January 5, 2018)
  • CH 11: Performed FCR; reorganized and updated content to ensure compliance with NRC directives. Removed FSA (January 3, 2019)

Table of Contents

  • Includes pages for Change Record, Course Outline Table, Security Awareness Notice, Safety/Hazard Awareness Notice, How To Use Your Trainee Guide, Terminal Objectives, Course Master Schedule, and Recruiting Terms, Acronyms, and Abbreviations

Course Outline Table

  • Lists topics and outline sheets for CRFA Week 1 and Week 2
  • Week 1: Active Shooter Training, Ethics and Prohibited Practices, Sailor Fitness, Nutrition, CPR, Uniform Regulations, Public Speaking, Phone Scripts, VALOR Objections
  • Week 2: VALOR – Navy Op & Adv, VALOR Intro, VALOR Overlay, VALOR Coaching

Security Awareness Notice

  • States that the course does not contain any classified material.

Safety/Hazard Awareness Notice

  • Instructs trainees to be alert for hazards and to report unsafe conditions. Includes reporting incidents to supervisors.

How To Use Your Trainee Guide

  • Outlines how to use the student guide, including; outlining, information, problem, job, and assignment sheets. Each lesson has a set of Enabling Objectives you are expected to learn

Terminal Objectives

  • Details expected knowledge and competencies for each lesson topic

Course Master Schedule

  • Provides the schedule for each week of training, including the type of session, duration, topic, and ratio
  • Specific examples including; active shooter trainings, ethics, CPR/RCR and uniform regulations.

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