Navy Recruiting Leadership Academy CRFA Trainee Guide PDF

TRAINEE GUIDE FOR Navy Recruiting Leadership Academy Career Recruiting Force Academy S-501-0006 PREPARED BY NAVY RECRUITING LEADERSHIP ACADEMY (NRLA) 385 MILLINGTON AVE PENSACOLA, FLORIDA 32508...

TRAINEE GUIDE FOR Navy Recruiting Leadership Academy Career Recruiting Force Academy S-501-0006 PREPARED BY NAVY RECRUITING LEADERSHIP ACADEMY (NRLA) 385 MILLINGTON AVE PENSACOLA, FLORIDA 32508 Revised 03 January 2019 CRFA TRAINEE GUIDE ______ S-501-0006 CHANGE RECORD Number and Description of Change Entered By Date CH 1 - OR Course Material Added NCCS Knowlton 27 APR 11 CH 2 – Ethics and Prohibited Practices Lesson Change NCCS Horton 28 APR 11 CH 3 – Change titles from WCS to LPO/LCPO and EPO NCC Knowlton 12 AUG 11 to R-OPS Interim CH 4 – Revisions to Week 2 and Week 6 Topics Glenn Jewell 5 JAN 12 CH 5 – Change sales from Achieve Global to Advanced NCCS Ray 1 JUN 12 Business Learning (ABL). CH 6 – Performed FCR and updated course content to ensure compliance with NRC directives. Merged current NCC Rhyner 23 JAN 14 Officer Recruiting material into course. CH-7 – Performed FCR and updated course content to NCCS Winling ensure compliance with NRC directives. Added VALOR 9 JAN 15 NCC Ramos CLS lesson. CH-8 - Major revision incorporating N7-developed NCC Novo 31 JAN 17 lessons and instructional materials CH-9 - Replaced Chart the Course Lesson 1.1 with Full Glenn Jewell, Speed Ahead Lesson 1.1. Dir. of Learning 28 FEB 17 CH-10 Performed FCR; reorganized and updated course NCC Novo 05 JAN 18 content to ensure compliance with NRC directives. CH-11- Preformed FCR; reorganized and updated course content to ensure compliance with NRC directives; LT. Kyzer LSO 03 JAN 19 removed FSA ii CRFA TRAINEE GUIDE ______ S-501-0006 TABLE OF CONTENTS Contents Page Title Page i Change Record ii Course Outline Table iii Security Awareness Notice vii Safety/Hazard Awareness Notice viii How To Use Your Trainee Guide ix Terminal Objectives xi Course Master Schedule xv Recruiting Terms, Acronyms, and Abbreviations xxi iii CRFA TRAINEE GUIDE ______ S-501-0006 SECTION 1.0 COURSE OUTLINE TABLE CRFA WEEK 1 Topic Outline Sheet Lesson Topic 1.1 Active Shooter Training 1.1-1 Lesson Topic 1.2 Ethics and Prohibited Practices 1.2-1 Lesson Topic 1.3 Future Sailor Fitness and Nutrition 1.3-1 Lesson Topic 1.4 Cardiopulmonary Resuscitation (CPR) 1.4-1 Lesson Topic 1.5 Uniform Regulations 1.5-1 Lesson Topic 1.6 Public Speaking 1.6-1 Lesson Topic 1.7 Phone Script 1.7-1 Lesson Topic 1.8 VALOR - Objections 1.8-1 CRFA WEEK 2 Topic Outline Sheet Lesson Topic 2.1 VALOR – Navy Op & Adv 2.1 Lesson Topic 2.2 VALOR Intro 2.2 Lesson Topic 2.3 VALOR Overlay 2.3 Lesson Topic 2.4 VALOR Coaching 2.4 iv CRFA TRAINEE GUIDE ______ S-501-0006 CRFA WEEK 3 Topic Outline Sheet Lesson Topic 3.1 BERS and Blueprinting 3.1 Lesson Topic 3.2 Establishing Credibility 3.2 Lesson Topic 3.3 Target Market Centers 3.3 Lesson Topic 3.4 Office Recruiting Prospecting 3.4 Lesson Topic 3.5 Officer Kit and Processing 3.5 Lesson Topic 3.6 Medical Programs AC RC 3.6 Lesson Topic 3.7 Medical Program Marketing 3.7 Lesson Topic 3.8 GENOFF Programs AC RC 3.8 Lesson Topic 3.9 NROTC 3.9 Lesson Topic 3.10 Cultural Competence 3.10 CRFA WEEK 4 Topic Outline Sheet Lesson Topic 4.1 Market 4.1 Lesson Topic 4.2 Goaling 4.2 Lesson Topic 4.3 RPMS 4.3 Lesson Topic 4.4 Prospecting 4.4 Lesson Topic 4.5 HS_CC MNGT Plan 4.5 Lesson Topic 4.6 BEERS 4.6 Lesson Topic 4.7 DPR 4.7 Lesson Topic 4.8 Social Media 4.8 Lesson Topic 4.9 DEP Leadership 4.9 Lesson Topic 4.10.PiCat & APT 4.10 v CRFA TRAINEE GUIDE ______ S-501-0006 CRFA WEEK 5 Topic Outline Sheet Lesson Topic 5.1 Attrition Analysis 5.1 Lesson Topic 5.2 Focal Point of Recruiting 5.2 Lesson Topic 5.3 Training 5.3 Lesson Topic 5.4 Developing Recruiters 5.4 Lesson Topic 5.5 Awards & Incentives 5.5 Lesson Topic 5.6 Station Leadership 5.6 Lesson Topic 5.7 Fitness Reports and Evaluations 5.7 Lesson Topic 5.8 SOPMAN 5.8 Lesson Topic 5.9 SWOT Analysis 5.9 CRFA WEEK 6 Topic Outline Sheet Lesson Topic 6.1 Operational Stress Control 6.1 Lesson Topic 6.2 Local Effective Accession Delivery System (LEADS) 6.2 Lesson Topic 6.3 Pride & NETCON 6.3 Lesson Topic 6.4 NAVETS and OSVETS 6.4 Lesson Topic 6.5 NATG-TAOC-WIP 6.5 Lesson Topic 6.6 Religious Accommodations 6.6 Lesson Topic 6.7 Challenged Division 6.7 vi CRFA TRAINEE GUIDE ______ S-501-0006 SECTION 2.0 SECURITY AWARENESS NOTICE ***************************************************** This course does not contain any classified material. ****************************************************** vii CRFA TRAINEE GUIDE ______ S-501-0006 SECTION 3.0 SAFETY/HAZARD AWARENESS NOTICE This notice promulgates safety precautions for students at Navy Recruiting Orientation Unit (NORU). All personnel must remain alert for any hazards within the training facilities. At a minimum, each individual is responsible for knowing, understanding, and observing all safety precautions applicable to NORU. In addition, you are responsible for observing the following general safety precautions: a. Each individual shall report for work rested and emotionally prepared for the tasks at hand. b. You shall use normal prudence in all your functions, commensurate with the work at hand. c. You shall report any unsafe conditions, or any equipment or material which you consider to be unsafe, and any unusual or developing hazards. d. You shall warn others whom you believe to be endangered by known hazards or by failure to observe safety precautions, and of any unusual or developing hazards. e. You shall report to the school any mishap, injury, or evidence of impaired health occurring in the course of your work or during non-training environment viii CRFA TRAINEE GUIDE ______ S-501-0006 SECTION 4.0 HOW TO USE YOUR STUDENT GUIDE This publication has been prepared for your use while under instruction. It is arranged in accordance with the topics taught, and is in sequence with those topics. By using the table of contents you should be able to locate the lesson topics easily. By following the enclosed course schedule, you should be able to follow the course of instruction in a logical manner. Under each topic there may be the following instruction sheets:  OUTLINE SHEETS: Provide a listing of major teaching points. The outline is consistent with the outline of the discussion points contained on the DDA pages in the lesson plan. It allows the trainee to follow the progress of lesson topic, to take notes as desired, and to retain topic information for future reference.  INFORMATION SHEETS: Amplify supplemental information from the reference materials for the course, from technical manuals, or from instruction books. You may be tested on this material during the course.  PROBLEM SHEETS: Normally used for paperwork troubleshooting when the equipment is not available. Can also be used for drill-and-practice problems related to the topic.  JOB SHEETS: Provide step-by-step instructions for developing your skills in performing assigned tasks and maintaining the equipment when and where the work is assigned, in the laboratory or practical areas.  ASSIGNMENT SHEETS: To assist you in being prepared for the lesson topics and laboratory/practical exercises BEFORE they are presented by the instructor or occur in the course.  DIAGRAM SHEETS: These are used as necessary to simplify the instruction. They are to aid you in understanding the systems, equipment, or topics presented. All of the instruction sheets are identified by their unit and lesson topic number. They are listed in the order of their use. Each lesson topic will contain at least one Enabling Objective. The Enabling Objectives listed in this Guide specify the knowledge and/or skills that you will learn during the course, and reflect the performance expected of you on the job. The Enabling Objectives specify the knowledge and/or skills you will learn in a specific lesson topic. You should thoroughly understand the Enabling Objectives for a lesson topic and what these objectives mean to you before you start each lesson topic. ix CRFA TRAINEE GUIDE ______ S-501-0006 Each learning objective contains behavior(s), conditions, and standards. They are defined as follows: The behavior is a description of the performance and/or knowledge that you will learn in that lesson topic; The conditions under which you will be able to perform or use the knowledge; The standard(s) to which you will be able to perform or use the knowledge. The objectives provide a means by which you can check your progress during training. The objectives also enable you to evaluate your training when you have finished, so you can ensure that you have satisfied the goals of the course. Your instructor will explain the objectives to you at the start of the course. Feel free to ask for additional information during training if you feel that you are not learning as you should.  STUDY TECHNIQUES: Classroom and laboratory sessions will be conducted by one or more instructors. You will be responsible for completing the material in this guide, some of it before class time. Prior to starting to use this guide, read through the front matter and become familiar with the organization of the material, then follow directions below for each lesson topic: 1. READ the Enabling Objectives for the lesson topic and familiarize yourself with what will be expected of you. 2. STUDY each reading assignment. 3. WRITE any written assignment.  EXAMINATIONS AND QUIZZES Exams and quizzes will be administered as required by the Course Master Schedule. A blitz is an informal test used to check for understanding, and may be given by your instructor at any time. These quizzes do not count toward your final grade. In any event, only the material covered will be tested. All computer or written tests will be in the form of multiple choice, completion, or true/false items. Labs/performance tests will be provided to test job skills as appropriate. Success on exams is dependent upon an understanding of the objectives, involvement in class activities, and good study habits. x CRFA TRAINEE GUIDE ______ S-501-0006 SECTION 5.0 TERMINAL OBJECTIVES Terminal Objectives: 1.1.0 Describe the dangers that can be encountered during an active shooter event, actions to be taken by personnel in the event area and actions expected to be taken by Emergency Response Personnel. 1.2.0 Explain the mission and requirements of Navy Recruiting create a unique environment in which NRC personnel are consistently placed in situations requiring strict adherence to rules, regulations and ethical guidelines. 1.3.0 Explain the importance of proper fitness and nutrition in preparation for Officer Candidate School (OCS) and Recruit Training Command. 1.4.0 Demonstrate the adult cardiopulmonary resuscitation (CPR) steps required for certification by the American Heart Association. 1.5.0 Explain uniform regulations to include grooming standards for both males and females in accordance with the NAVPERS 15665I. 1.6.0 Deliver a planned or impromptu speech to groups or organizations in support of the Navy Recruiting mission. 1.7.0 Conduct a simulated recruiting “cold-call” utilizing the phone prospecting script in a classroom role play. 1.8.0 Apply the four R’s of objection-handling to resolve specific prospect objections. 2.1.0 Explain the Navy’s Opportunities and the Navy’s Advantages with regards to Navy Active Duty and Navy Reserve opportunities. 2.2.0 Apply the VALOR sales process by recalling each of the four phases. 2.3.0 Identify uses for the Interview Overlay. 2.4.0 Apply VALOR Coaching conversation by recalling each of the four steps 3.1.0 Describe Navy Officer programs. Explain GENOFF programs and Products. 3.2.0 Describe the Collegiate Management Process and Reporting requirements. 3.3.0 Identify whether a prospect meets, does not meet or needs a waiver to apply for a commission as a Navy officer given a scenario in a group seating. xi CRFA TRAINEE GUIDE ______ S-501-0006 3.4.0 Explain Medical programs and products. 3.5.0 Identify a Medical Officer market given an officer program and Medical Dashboard. 4.1.0 Describe Fair Share Allocation, and the Station Marketing Analysis Review Technique (SMART) System and ANALYZE ASAD by filtering columns and use the AVERAGE functions to identify where quality markets exist. 4.2.0 Describe and demonstrate in detail the processes of fair share goaling at the station and division levels within a Navy Recruiting District (NRD). 4.3.0 Explain the relationship between Enlisted Recruiting Production Management System and long term recruiting success. 4.4.0 Identify the various modes, methods and tools used for prospecting in the Navy Recruiting environment. 4.5.0 Determine a planned approach in utilizing the High School/Community College Program. 4.6.0 Determine qualifications for applicants deserving enlistment by utilizing the COMNAVCRUITCOMINST 1130.8 (Series) 4.7.0 Properly conduct an effective Daily production Review (DPR) in accordance with COMNAVCRUITCOMINST 1130.8 (Series). 4.8.0 Identify importance of social media to U.S. Navy Recruiting Command. Describe the methods, techniques, for utilizing Social Media to actively prospect applicants for Naval service and the proper protocols for using NRC approved sites. 4.9.0 Explain, implement and maintain an effective and productive Delayed Entry Program (DEP) Program in accordance with COMNAVCRUITCOMINST 1130.8 (Series). 4.10.0 Explain the relationship between the ASVAB Career Exploration Program and the PiCAT testing procedures for recruiting. 5.1.0 Explain the need for and process of Attrition Analysis in the Operations Department. 5.2.0 Explain the Navy Recruiting Command’s organization and how the Career Recruiting Force impacts pride and mission. 5.3.0 Utilize the Training Program to identify and correct production recruiter deficiencies to maximize productivity. xii CRFA TRAINEE GUIDE ______ S-501-0006 5.4.0 Utilize the training program to properly train recruiters on PQS and strengths and weaknesses. 5.5.0 Explain in detail the philosophy and basic components of the Recruiting Command Advancement Program (NRMAP) and incentives. 5.6.0 Demonstrate the ability to effectively deliver a Standard Operating Procedures (SOP) in a classroom environment utilizing Personal Leadership Philosophy (PLP). 5.7.0 Communicate the requirements for completion and submission of Performance Evaluations and Fitness reports. 5.8.0 Describe recruiting personnel actions, including fault, no fault transfers, and NRD change of station/move requests. 5.9.0 Identify the uses of the SWOT Analysis and Demonstrate the ability to perform a SWOT Analysis on NRS, Division, or District. 6.1.0 Recognize how Navy Operational Stress Control (OSC) can enhance your ability to prosper physically, emotionally and professionally. 6.2.0 Describe the role of the LEADS Production Team (LPT) and how it contributes to NRD/NTAG mission attainment. 6.3.0 Explain the purpose of the Personalized Recruitment for Immediate and Delayed Enlistment (PRIDE) program and demonstrate how to use the system to enlist applicants into the Navy and its report functions. 6.4.0 Identify prior service markets and Explain the requirements of the NAVET/OSVET Programs. 6.5.0 Describe Navy Recruiting Command’s (NRC) mission and the Recruiting Chain of Command. 6.6.0 Define the philosophy and shipping needs to RTC while observing individual Religious Practices in accordance with DODI 1300.17, DoD Manual 1336.05, SECNAVINST 1730.8B, COMNAVINST 1130.8K, BUMED 6230.1B and NAVPERS 15665I. 6.7.0 Demonstrate an understanding on resolving issues using hypothetical scenarios that arise in the daily recruiting environment. xiii CRFA TRAINEE GUIDE ______ S-501-0006 SECTION 5.0 COURSE MASTER SCHEDULE COURSE MASTER SCHEDULE CRFA WEEK 1 Day 1 Topic Type Duration Topic Ratio No. - Admin 2.0 Check In/HT/WT/Course Overview 24:1 - Admin 1.0 Admin Brief 24:1 Admin 0.5 SEL Brief 24:1 1.1 Instruction 2.0 Active Shooter LP 24:1 - Admin 0.5 OIC Brief Admin Verify Information Awareness Completion 24:1 - 1.0 dates Day 2 - PT 2.5 Command Physical Fitness 24:1 1.2 Instruction 3 Ethics and Prohibited Practices LP 24:1 1.3 Instruction 1.0 Fitness & Nutrition LP 24:1 1.4 Instruction 3 CPR 24:1 Day 3 1.5 Instruction 2.0 Uniform Regulations LP 24:1 1.6 Instruction 2.0 Public Speaking LP 24:1 1.6 Instruction 3 Public Speaking Lab 24:1 Day 4 - PT 2.5 Command Physical Fitness 24:1 1.7 Instruction 2 Phone Script LP 24:1 1.7 LAB 2 Phone Script Practice 24:1 1.8 Instruction 2.0 VALOR Objections 24:1 1.8 Instruction 1.0 VALOR Objections DEMO Day 5 1.8 LAB 1.5 VALOR Objections Practice 24:1 1.8 LAB 1.0 VALOR Objections Practical 24:1 - LAB 2.0 Pre-test 24:1 - Review.5 Week 1 Questions and Answer - Instruction 1.5 Leadership Scenarios 24:1 CRFA WEEK 2 xiv CRFA TRAINEE GUIDE ______ S-501-0006 CRFA WEEK 2 Day 1 Topic Duratio Type Topic Ratio No. n 2.1 Instruction 2.0 VALOR Opportunities & Advantages 24:1 2.1 Instruction 2.0 Valor Opportunities & Advantages DEMO 24:1 2.1 LAB 3.0 VALOR Opportunities & Advantages Practice 24:1 Day 2 - PT 2.5 Command Physical Fitness 24:1 2.2 Instruction 4.0 VALOR INTRO Streamlined 24:1 2.2 Instruction 2.0 VALOR INTRO DEMO 24:1 2.2 LAB 1.0 VALOR INTRO Practice 24:1 Day 3 2.3 Instruction 2.0 VALOR Overlay 24:1 2.3 LAB 2.0 VALOR Overlay Practice 24:1 2.4 Instruction 2.0 VALOR Coaching 24:1 2.4 LAB 1.5 VALOR Coaching Role Play 24:1 Day 4 - PT 2.5 Command Physical Fitness 24:1 2.1-2.4 REVIEW 4 VALOR Role Play Practice 24:1 - LAB 3.0 VALOR Sales Lab Practical 24:1 Day 5 -.5 Uniform Inspection 24:1 - Review 0.5 Week 2 Questions and Answer 24:1 - Exam 1.5 Week 2 CRFA Exam 24:1 - LAB 3.0 VALOR Interview Labs 24:1 - Instruction 1.5 Leadership Scenarios 24:1 xv CRFA TRAINEE GUIDE ______ S-501-0006 CRFA WEEK 3 Day 1 Topic Type Duration Topic Ratio No. 3.1 Instruction 5.0 GENOFF Programs 24:1 3.2 Instruction 2.0 Collegiate Mngt 24:1 Day 2 - PT 2.5 Command Physical Fitness 24:1 3.3 Instruction 2.0 BERS - Blueprinting 24:1 3.4 Instruction 5.0 Medical Programs 24:1 Day 3 3.4 Instruction 2.0 Medical Programs 24:1 3.5 Instruction 5.0 Medical Program Market 24:1 Day 4 - PT 2.5 Command Physical Fitness 24:1 Presentation 7.0 VALOR Mini Clinics 24:1 Day 5 - Review 1.0 Week 3 Questions and Answers 24:1 - Exam 1.5 CRFA Week 3 Exam - Exercise 2.0 Division Teach Back lessons 24:1 - Exercise 2.0 Leadership Scenarios 24:1 Exercise 1.0 Impromptu Speeches 24:1 xvi CRFA TRAINEE GUIDE ______ S-501-0006 CRFA WEEK 4 Day 1 Topic Type Duration Topic Ratio No. 4.1 Instruction 2.0 Market 24:1 4.1 Exercise 1.0 Developing prospecting plan 24:1 4.1 Exercise 2.0 Territory Breakdown Exercise 24:1 4.2 Instruction 2.0 Goaling 24:1 Day 2 - PT 2.5 Command Physical Fitness 24:1 4.3 Instruction 2.0 Recruiter Production Management System 24:1 4.3 Instruction 2.0 Recruiter Production Management System 24:1 4.3 Instruction 2.5 Recruiter Production Management System 24:1 Day 3 4.4 Instruction 2.5 Prospecting 24:1 4.5 Instruction 2.0 HS_CC Mngt Plan 24:1 4.6 Instruction 2.0 BEERS 24:1 Day 4 - PT 2.5 Command Physical Fitness 24:1 4.7 Instruction 2.0 DPR 24:1 4.7 Exercise 1.0 DPR Role Play 24:1 4.8 Instruction 1.0 Social Media 24:1 4.9 Instruction 1.5 DEP Leadership 24:1 4.10 Instruction 1.5 PiCat & APT LP Day 5 - Review 1.0 Week 4 Question and Answer 24:1 - Exam 1.5 CRFA Week 4 Test 24:1 - Exercise 2.5 Division Teach Backs 24:1 - Exercise 2.0 Leadership Scenarios 24:1 xvii CRFA TRAINEE GUIDE ______ S-501-0006 CRFA WEEK 5 Day 1 Topic Type Duration Topic Ratio No. 5.1 Instruction 2.5 Attrition Anaysis 24:1 5.2 Instruction 2.0 Focal Point of Recruiting 24:1 5.3 Instruction 2.0 Training 24:1 Day 2 - PT 2.5 Command Physical Fitness 24:1 5.4 Instruction 2.5 Developing Recruiters 24:1 5.5 Instruction 2.5 Awards & Incentives 24:1 Day 3 5.6 Instruction 2.0 Station Leadership 24:1 5.6 Exercise 2.0 Develop SOP 24:1 5.7 Instruction 3.0 Fitness Report & Evals 24:1 Day 4 - PT 2.5 Command Physical Fitness 24:1 - Presentation 2.5 Navy COOL 24:1 5.8 Instruction 2.0 SOPMAN 24:1 5.9 Instruction 2.0 SWOT Analysis 24:1 Day 5 - Review 1.0 Week 5 Question and Answer 24:1 - Exam 1.5 CRFA Week 5 Test 24:1 - Instruction 1.5 Leadership Scenarios 24:1 - Exercise 3.0 Community Service 24:1 xviii CRFA TRAINEE GUIDE ______ S-501-0006 CRFA Week 6 Day 1 Topic Type Duration Topic Ratio No. 6.1 Instruction 1.0 Operational Stress Control 24:1 6.2 Instruction 1.0 LEADS 24:1 6.3 Instruction 2.5 Pride & NETCON 24:1 6.4 Instruction 2.5 NAVETS and OSVETS Day 2 - PT 2.5 Command Physical Fitness 24:1 6.5 Instruction 3.0 NTAG-TAOC-WIP 24:1 6.6 Instruction 1.0 Religious Accommodations 24:1 6.7 Instruction 2.5 Challenged Division LP Day 3 6.7 Presentation 6.0 Challenged Division Scenarios (Presentation) 24:1 Instruction 1.0 Challenged Division Scenario debrief 24:1 Day 4 - PT 2.5 Command Physical Fitness 24:1 - Exam 1.5 CRFA Week 6 Test 24:1 - Admin.5 Course Critiques 24:1 - Admin 1.0 Computer Turn In 24:1 - Admin.5 OIC Brief 24:1 - Admin.5 SEL Brief 24:1 - Admin.5 Graduation Rehearsal 24:1 - Admin 1.0 Field Day/Community Service 24:1 Day 5 - Admin 1.0 Service Record Review 24:1 - Admin 1.0 Admin/Training Jacket Review 24:1 - Admin 1.0 Graduation 24:1 xix CRFA TRAINEE GUIDE ______ S-501-0006 SECTION 7.0 RECRUITING TERMS, ACRONYMS AND ABBREVIATIONS A “A” Cell Upper Mental Group, High School Diploma Graduate ACDU Active Duty ACES Aviation Certification Examination Screening ACR Assistant Chief Recruiter ACT American College Test ADCO Advertising Coordinator ADDOCS Advance Documents ADSO Advertising Systems Officer AECF Advanced Electronics Computer Field AEF Advanced Electronics Field AFQT Armed Forces Qualification Test AIS Automated Information Systems AMCAS American Medical College Admissions Screening AMDO Aviation Maintenance Duty Officer ANTHROS Anthropometrical Measurements AQR Academic Qualification Test (Part of the ASTB) AR GOAL Part of the PRIDE System ASAD All Services Accession Data ASTB Aviation Selection Test Battery ASVAB Armed Services Vocational Aptitude Battery ATB Authority to Buy ATF Advanced Technical Field B BCNR Board for Correction of Naval Records BDCP Baccalaureate Degree Completion Program BE Binocular Visual Efficiency BEERS Basic Enlistment Eligibility Requirements BERS Basic Eligibility Requirements BI Background Investigation BLUE & GOLD Reserve Officer (Assists in Recruiting for OFFICER for the Naval Academy) BOOST Broadened Opportunity for Officer Selection and Training BOY Beginning of Year BPOR Basic Principles of Officer Recruiting BQ Background Questionnaire BRC Business Reply Card C CA Chief Administrator CCB Configuration Control Board xx CRFA TRAINEE GUIDE ______ S-501-0006 CEC Civil Engineer Corps CEU Continuing Education Units CLO Campus Liaison Officer CM Collateral Materials Card CMO Chief Medical Officer CMP Collateral Materials Program CNGREC Change Record (Change a record in the PORT System) CNRC Commander, Navy Recruiting Command CNRRC Commander, Navy Reserve Recruiting Command COI Center of Influence COI Center of Influence COMDOCS Commissioning Documents COMNAVCRUITCOM Commander, Navy Recruiting Command CONSUBPAY Continuous Submarine Pay CPR Cardiopulmonary Resuscitation CR Chief Recruiter CRF Career Recruiter Force CRUITMAN Recruiting Manual CRFHR Career Recruiter Force Hometown Recruiter CV Curriculum Vitae D DA Direct Appointment DAA Designed Approving Authority DAR DEP Action Request DAT Drug and Alcohol Test DBM Dominant Buying Motive DC Dental Corps DDD Direct Deposit DEP DEF Delayed Enlistment Full Kit Waiver DEM Delayed Enlistment Medical DEP Delayed Enlistment Program DER Direct Enlistment Reservation DER Direct Enlistment Reservation DET Delayed Entry into Training DLAB Defense Language Aptitude Battery DLCPO Divisional Leading Chief Petty Officer DLPT Defense Language Proficiency Test DMC/MECH Defense Megacenter, Mechanicsburg DNR Dedicated Nuclear Recruiter DoDMERB Department of Defense Medical Examination Review Board DOR Drop on Request or Date of Rank xxi CRFA TRAINEE GUIDE ______ S-501-0006 DPEP Direct Procurement Enlistment Program DPSR Data Processing Services Request DST DEP Slope Target E EB Enlistment Bonus ECM Enlisted Community Manager ENRO Enlisted Navy Recruiting Orientation ENTNAC Entrance National Agency Check EOT Engineer in Training EOV Educator Orientation Visit EOY End of Year EPA Enlisted Processing Assistant EPDS Enlisted Processing Division Supervisor EPO Enlisted Programs Officer EPSQ Electronic Personnel Security Questionnaire EPSQ Electronic Personnel Security Questionnaire ERPMS Enlisted Recruiting Production Management System ESS Education Services Specialist EST Enlisted Screening Test F FAP Financial Assistance Program FMAM February, March, April, May FOBI Flight Officer Biographical Inventory (Part of ASTB) FOFAR Flight Aptitude Rating (Part of ASTB) G GED General Education Development GENDET General Detail (Undesignated Seamen, Airmen, Firemen) GME Graduate Medical Education GOF General Officer GOP General Officer Program GPA Grade Point Average GPR General Practice Residency GRASP Geographical Recruiting and SOAR Program H HARP Hometown Area Recruiting Program HCA Health Care Administrator HP3 High Predictor Profile HPSP Health Professions Scholarship Program HSCP Health Services Collegiate Program HSDG High School Diploma Graduate xxii CRFA TRAINEE GUIDE ______ S-501-0006 HSG High School Graduate HYT High Year Tenure I IAVA Information Assurance Vulnerability Alert IMP Information Management Plans INS Immigration and Naturalization Service INTERN Person engaged in first year of medical education after medical school. IRR Individual Ready Reserve ISSM Information Systems Security Manager IT Information Technology J JOBS Jobs Orientation Basic Skills JRAAC Joint Recruiting Advertising Committee JRAP Joint Recruiting Advertising Program K Kit Application Forms & Documents L LAMS Local Advertising Management Section LAN Local Area Network LEADS Local Effective Accession Delivery System LPT Lead Production Teams LRP Loan Repayment Program LSAT Law School Admission Test LSM Logistics Support Manual LSO Logistics Support Officer or Learning Standards Officer LTCS LEAD Tracking Center Supervisor M MAQ Maximum Allowable Quantity MC Medical Corps MCAT Medical College Admission Test MCT Mechanical Comprehension Test MEDIVP Medical Very Important Person Visit MEPCOM Military Entrance Processing Command MEPS Military Entrance Processing Station MFR Music for Recruiting MGIB Montgomery G.I. Bill MLPO MEPS Liaison Petty Officer MOV Medical Orientation Visit MRI Mobile Recruiting Initiative MSC Medical Service Corps xxiii CRFA TRAINEE GUIDE ______ S-501-0006 MSLO Medical School Liaison Officer MSO Military Service Obligation MSPO Medical Support Petty Officer N NACLC National Agency Check/Local Agency Check/Credit Check NALTS National Advertising Leads Tracking System NAMI Naval Aerospace Medical Institute NASC Naval Aviation Schools Command NAT New Accession Training NAVCRUIT Navy Recruiting NAVCRUITDIST (NRD) Navy Recruiting District NAVET Navy Veteran NAVY‐CASH College Assistance/Student Headstart Program NBQ Not B.E.E.R.S. Qualified NC Nurse Corps NCF Navy College Fund NCO New Contract Objective NCP Nurse Candidate Program NCR National Chief Recruiter NEC Navy Enlisted Code NETCOM New Enlistment Contracts Report NEWREC New Record (Create a new record in PORT system) NF Nuclear Field Program NFOC Naval Flight Officer Candidate NFQT Nuclear Field Qualification Test NOIC Navy Opportunity Information Center NORS Navy Officer Recruiting Station NORU Navy Recruiting Orientation Unit (AKA NAVCRUITCOM ORIENT UNIT) NP Non‐Pay NPQ Not Physically Qualified NPS Non‐Prior Service NPT Navy Parachute Team NRAMS Navy Recruiting Accession Management System NRLA Navy Recruiting Leadership Academy NROTC Naval Reserve Officer Training Corps NRR Navy Recruiting Region NRS Navy Recruiting Station NSHS Naval School of Health Sciences NSI Naval Science Institute or Naval Science Instructor NTAG Navy Talent Acquisition Group NTO Nuclear Trained Officer xxiv CRFA TRAINEE GUIDE ______ S-501-0006 NTT National Training Team NUPOC Nuclear Propulsion Officer Candidate O OAR Officer Aptitude Rating OAT Optometry Admissions Test OC Officer Candidate OCARS Officer Candidate Accounting and Reporting System OCS Officer Candidate School OCSN Officer Candidate, Seaman E3 OCUI2 Officer Candidate Under Instruction, Second Class OHARP Officer Hometown Area Recruiting Program OIS Officer Indoctrination School OPA Officer Processing Assistant OPDS Officer Processing Department Supervisor OPE Out of Pocket Expense OPINS Officer Personnel Information System OPO Officer Programs Officer OPQC Officer Processing Quality Control OR Officer Recruiter ORPMS Officer Recruiting Production Management System OSVET Other Service Veteran OTOOLS Officer Recruiting Tools P PA Program Authorization PAO Public Affairs Officer PATE Production Analysis Training and Evaluation PBI Pilot Biographical Inventory (Part of ASTB) PCN PRIDE Control Number PCS Permanent Change of Station PDC Personally Developed Contract PDS Permanent Duty Station PFAR Pilot Flight Aptitude Rating (Part of ASTB) PII Personally Identifiable Information PMA Positive Mental Attitude PMR Permanent Medical Rejection PNS Professors of Naval Science POC Point of Contact POPO Prospective Officer Programs Officer PORTNEWS Technical Information on PORT Matters PORTS Personalized Officer Recruiting and Tracking System PQ Physically Qualified xxv CRFA TRAINEE GUIDE ______ S-501-0006 PQS Personnel Qualification Standards PRC Police Records Check PRD Projected Rotation Date PRIDE Personalized Recruiting for Immediate and Delayed Enlistment NAVETs discharged to over manned ratings reenlist with a guaranteed “A” PRISE III PROGRAM school in a critical rating. PRN Physicians Recruiting for the Navy PROMO Promotional Item PROREP Production Report – PORT Program PSA Public Service Advertising or Public Service Announcement PSD Personnel Support Detachment PSLO Professional School Liaison Officer PTO Part Time Office Q QMA Qualified Male Applicant QNE Qualified Not Enlisted QNI Qualified Not Interested QNJ Qualified No Jobs R RAD Recruiting Aid Device RAF Recruiting Assignment Factor RBJ Rejected, Reevaluation Believed Justified RCAP Recruiter Command Advancement Program RCS Report Control Symbol RDAC Recruiting District Assistance Council RDB Recruiter Development Board RDS Recruiting Data System REB Recruiter Evaluation Board REPORT Daily Transaction/Exception Reports – PORT Program RINC Recruiter‐in‐Charge RIS Recruiting Incentive System ROMO Recruiting Officer Management Orientation ROTC Reserve Officer Training Corps ROY Recruiter of the Year RQAT Recruit Quality Assurance Team RQS Recruiter Qualification Standards RRA Ready Reserve Agreement RRT Recruiter Refresher Training RTC Recruit Training Center RTO Rejected to Obligate R‐TOOLS Recruiting Tools xxvi CRFA TRAINEE GUIDE ______ S-501-0006 S SAM Sea and Air Mariner SAPR Sexual Assault Prevention and Reporting SAT Scholastic Aptitude Test SATO Scheduled Airline Ticket Office SBI Special Background Investigation SCII Strong Campbell Interest Inventory SDA PAY Special Duty Assignment Pay SECF Submarine Electronics/Computer Field SEEREC See Record – See a Record in the PORT Program SELRES Selected Reserve SEMINAR Senior Minority Assistance to Recruiting SMART Staion Market Analysis and Review Technique SOAR School of Area Responsibility SOI Sphere of Influence SRB Selective Reenlistment Bonus SSN Social Security Number STASS‐RTM Standard Training Activity Support System ‐ Recruit Training Management STEAM Standardized Territory Evaluation and Analysis for Management STEM Science, Technology, Engineering, Mathematics STO Standard Transfer Order SYSAD System Administrator T TAOC Navy Talent Acquisition Onboarding Center TAR Training and Administration of Reserves TCU Test Category Upper TDRL Temporary Disability Retirement List TFMMS Total Force Manpower Management System Total Force Manpower Management System Micro Management Change TMMCA Application TMR Temporary Military Report TSC Test Score Category U UIC Unit Identification Code UPDATE Update a Record in the PORT System USMMA U.S. Merchant Marine Academy USNA U.S. Naval Academy W WF Work Force WG Working Group xxvii CRFA TRAINEE GUIDE ______ S-501-0006 WIP Work In Progress xxviii CRFA TRAINEE GUIDE ______ S-501-0006 Topic 1.1: Full Speed Ahead Class Periods: 3.5 Terminal Objective: 1.1.1 Describe the dangers that can be encountered during an active shooter event, actions to be taken by personnel in the event area and actions expected to be taken by Emergency Response Personnel. Enabling Objectives: 1.1.2 Define the term Active Shooter. 1.1.3 Explain how to improve safety and survival techniques for an active shooter scenario. 1.1.4 Explain roles of Emergency response personnel in an active shooter scenario. 1. Introduction 2. View the Active Shooter Training video and participate in the instructor led discussion afterwards. 3. Summary & Review 4. Application a. Apply situational awareness techniques to your daily endeavors. 5. Evaluation a. None 6. Assignment a. None xxix CRFA TRAINEE GUIDE ______ S-501-0006 Topic 1.2: Ethics & Prohibited Practices Class Periods: 4.0 Terminal Objective: 1.2.0 Explain the mission and requirements of Navy Recruiting create a unique environment in which NRC personnel are consistently placed in situations requiring strict adherence to rules, regulations and ethical guidelines. Enabling Objectives: 1.2.1 Describe NRC Fraternization policy as it pertains to applicants, prospects, DEP personnel, Future Sailors, and Collegiates. 1.2.2 Explain the policies regarding providing familiarization and/or coaching to prospects, applicants, DEP personnel, Future Sailors, and Collegiates. 1.2.3 Identify the four different types of recruiting irregularities and investigations. 1.2.4 Describe the authorized use of government vehicles (GOV) to include Domicile to Duty procedures, credit card use and limitations and emergency/accident procedures. 1.2.5 Explain the policies regarding government cellular phones. 1.2.6 Explain the policies and member responsibilities associated with the Government Travel Card 1.2.7 Explain the Sexual Assault Prevention Response(SAPR) policies and reporting procedures. Introduction 1. Fraternization: Personal relationships that are unduly familiar between recruiting personnel, prospect, applicants, DEP personnel, Future Sailors, and Collegiates are prohibited. Recruiter conduct shall be above reproach at all times. Vulgar, sexually explicit, or obscene language or conduct is unprofessional and prohibited. Further, applicants shall never be made to feel a recruiter, or member of Navy Recruiting Command is ever taking advantage of a situation; even the appearance of a situation that could be misconstrued will not be tolerated. Failure to adhere to this policy will result in administrative and disciplinary action. xxx CRFA TRAINEE GUIDE ______ S-501-0006 a. Prospect. Prospect. A prospect is any person who has expressed to recruiting personnel an interest in enlisting or receiving an appointment in the U.S. Navy or U.S. Navy Reserve, regardless of whether that individual is qualified to join the U.S. Navy. (1) (1) A prospect who subsequently expresses a loss of interest in enlistment or appointment will continue to be considered a prospect for a period of one (1) year from the date that they first expressed this loss of interest to recruiting personnel. Following this one year waiting period, the individual will no longer be considered a prospect if his or her loss of interest has remained unchanged. (2) (2) Similarly, a prospect who is determined to be permanently ineligible under existing regulations will continue to be considered a prospect for a period of one (1) year from the date that the permanent ineligibility is documented by recruiting personnel. b. Applicant. Any person who has commenced processing for enlistment or appointment in any of the Military Services by beginning to complete a DD Form 1966 Record of Military Processing – Armed Forces of the United States; NAVCRUIT 1131/238 Application Processing and Summary Record, or comparable form is an applicant, including those individuals who have subsequently become disqualified. c. Future Sailor: An individual who has joined a military service to include military academy cadets or midshipmen, Reserve Officer Training Corps (ROTC) cadets or midshipmen who are under contract and individuals in the Delayed Entry Program (DEP) awaiting to commence active service. d. Personal Relationships. A relationship that involves any activities that do not further the enlistment or officer accession process, but such activities do not necessarily need to be intimate or sexual. 2. Prohibited Activities. The prohibitions apply from the first contact between a prospect, applicant, or Future Sailor and a recruiter, through entry-level training, and for six (6) months after the trainee completes entry-level training. Recruiting personnel shall not: a. Develop, attempt to develop, or conduct a personal, intimate, or sexual relationship with a prospect, applicant or Future Sailor or their family members. Examples of prohibited conduct include, but are not limited to, dating, handholding, kissing, embracing, caressing and engaging in sexual activities. Furthermore, this prohibition applies to relationships that are conducted in person or via cards, letters, emails, telephone calls, instant messaging, video, photographs, social networking, or any other means of communication. b. Develop, attempt to develop, or conduct a personal, intimate, or sexual relationship with any person whom they believe, or reasonably should believe, to be xxxi CRFA TRAINEE GUIDE ______ S-501-0006 currently enrolled in high school, regardless of whether the person has ever expressed an interest in joining the U.S. Navy. c. Use grade or position, threats, pressure, or promise of return of favors or favorable treatment in an attempt to gain sexual favors from a prospect, applicant, or Future Sailor or their family members. d. Make sexual advances toward, or seek or accept sexual advances or favors from, a prospect, applicant, or Future Sailor or their family members. e. Allow entry of any prospect, applicant, or Future Sailor or their family members into their dwelling f. Establish a common household with a prospect, applicant, or Future Sailor or their family members, that is, share the same living area in an apartment, house or other dwelling. g. Allow entry of any prospect, applicant, or Future Sailor in any government vehicle except for official purposes. h. Allow entry of any prospect, applicant, or Future Sailor into their privately owned vehicles. Exceptions are permitted for official business when the safety or welfare of a prospect, applicant, or Future Sailor is at risk. i. Provide alcohol to, or consume alcohol with, a prospect, applicant, Future Sailor, or their family members on a personal social basis. j. Attend social gatherings, clubs, bars, theaters, or similar establishments on a personal social basis with a prospect, applicant, Future Sailor, or their family members. k. Gamble with a prospect, applicant, Future Sailor, or their family members. l. Perform body fat measurements on any prospect, applicant, or Future Sailor of the opposite sex. m. Harass any prospect, applicant, DEP personnel, Future Sailor, or Collegiate. Harassment includes, but is not limited to: (1) Any language or act, which would, measured by an objective standard, constitute cruelty, oppression or maltreatment under article 93, UCMJ. (2) Abusive language that tends to degrade a prospect, applicant, or Future Sailor, whether directed at or used in the presence of such person. xxxii CRFA TRAINEE GUIDE ______ S-501-0006 n. Use any prospect, applicant, Future Sailor, or their family members to provide any benefit, financial or otherwise, for themselves or others. o. Solicit or accept, directly or indirectly, anything of value from any source in return for granting favors, privileges or other preferential treatment to any prospect, applicant, or Future Sailor. p. Solicit or accept, directly or indirectly, anything of value in an unofficial or personal capacity from any prospect, applicant, Future Sailor, or their family members. q. Borrow money or any articles of value from, or lend the same to, any prospect, applicant, Future Sailor, or their family members. r. Engage in, or offer to engage in, any financial or business dealings with any prospect, applicant, Future Sailor, or their family members. s. Photograph or accept any pictures of anyone known to be a prospect, applicant, DEP personnel, Future Sailor, or Collegiate other than those required for official purposes. t. Hire or otherwise employ a prospect, applicant, or Future Sailor (e.g., baby-sitting, maintenance jobs). u. Process for enlistment or appointment, any person with whom they developed a social relationship prior to that person becoming a prospect, applicant, DEP personnel, Future Sailor, or Collegiate or prior to learning that person was a prospect, applicant, DEP personnel, Future Sailor, or Collegiate. Recruiting personnel will refer such a person to another recruiter and disclose the nature of the relationship to the Commanding Officer via the Chain of Command. v. Enter any portion of an establishment known to be a MEPS lodging and/or meal facility, except that recruiting personnel may enter the main lobby of such a facility when their official duties make it necessary to assist in the proper check-in and check-out of an applicant and/or Future Sailor. w. Participate in closed-door discussions with prospects, applicants, or Future Sailors. Recruiters and trainers will keep doors open when meeting with prospects, applicants, and Future Sailors except when: (1) There is another person at least 18 years of age or older present; (2) Based on the proximity of others, there is a need to protect personal identifiable information, sensitive information, or confidential information (these closed-door sessions will be short in duration); or (3) The design of the office is such that the door opens to a public area where the office is left unprotected from the elements or allows unwanted public interaction. In these cases, the door will be left unlocked and clearly marked xxxiii CRFA TRAINEE GUIDE ______ S-501-0006 that it is open for business and visitors are welcome. This provision does not apply to external entry and exit doors to the recruiting facility. (4) The nature of the interaction is likely to produce information that will be personal in nature, notably during scheduled meetings with Future Sailors to confirm continued suitability and desire for Naval service (DEP EXEC or other Future Sailor counseling). These meetings will normally be private, though recruiters should always document the outcome of such meetings as directed by applicable COMNAVCRUITCOM instruction, and notify immediate chain of command when such meetings are scheduled. x. Communicate with a prospect, applicant or Future Sailor via any means of social media, other than command approved and utilized professional recruiting social media pages or profiles. This prohibition should not be interpreted to constrain any social media contact with a prospect, applicant or Future Sailor for official recruiting business, via authorized NAVCRUITDIST, NAVTALACQGRU and NAVCRUITCOM Cyber Recruiting activities. y. ALL NRC personnel will ensure they learn and understand the contents of this policy at Navy Recruiting Orientation Unit (NORU) during the initial orientation for personnel assigned to recruiting duty. Additionally, prior to completing orientation, all recruiting personnel will be required to execute a DD Form 2982 (enclosure (1)) acknowledging their understanding of prohibited activities and their responsibilities regarding the policies prohibiting inappropriate behaviors and relations outlined in this instruction. At a minimum, these forms will be retained in the recruiter’s record while they are assigned to recruiting duty and will be recertified annually. Once the recruiter leaves recruiting duty, the DD Form 2982 must be retained by the command for at least one (1) year. 4. Use of Government Vehicles a. Transportation of military and civilian personnel officially participating in public ceremonies, military field demonstrations, and parades directly related to official activities. Transportation of other individuals (e.g., hitchhikers, friends, family members) is prohibited. b. Transportation of prospective military recruits may be provided in connection with interviewing, processing, and orientation. (1) Individuals requesting authorization to use a GOV for transportation between domicile and place of duty must submit a written request, to an authorized official prior to the date of such use is requested. c. Domicile-to-Duty is the use of GOVs for transportation between an individual’s Domicile and place of duty. It is permitted only when: The Individual has an assignment or official obligation away from their regular duty station which requires them to either proceed directly to the place of an assignment, or xxxiv CRFA TRAINEE GUIDE ______ S-501-0006 obligation, without reporting first to their regular duty station, or to return from such place of assignment or obligation after normal duty hours. 1) Individuals requesting authorization to use a GOV for transportation between domicile and place of duty must submit a written request, to an authorized official prior to the date of such use is requested. 2) Commanding officers may delegate the authority to approve the use of GOV for transportation between domicile and place of duty to supervisory personnel (DLCPO or above). d. Safety Regulations apply to all personnel operating Government-owned or controlled motor vehicles. Personnel shall comply with current instructions. (1) All vehicle operators will conduct themselves in a manner, which will not endanger or cause injury to themselves or others. (2) Safe/defensive driving shall be practiced at all times. (3) No individual shall operate a Government-owned or leased motor vehicle while consuming, or within a period of eight hours after consuming, any quantity of alcoholic beverage. (4) Consuming or permitting the consumption of alcoholic beverages by any occupant of a Government motor vehicle is prohibited. (5) The driver has the responsibility for maintaining the mechanical and cosmetic condition of the vehicle. e. Monthly Vehicle Log Report shall be forwarded within 5 calendar days of the end of each month to the NRD Vehicle Coordinator. f. Emergency/Accident Procedures. Vehicle operators must report any accidents and incidents immediately by telephone to the Logistics Support Department and the chain of command. This includes damage resulting from accidents, thefts, vandalism, or arising from natural phenomena. 1) Within three working days of an accident, the motor vehicle accident reporting kit, which is contained in the glove compartment of each vehicle, shall be submitted by the operator in involved in the accident/mishap to the Logistics Support Department. If you are involved in an accident: (1) Take necessary emergency action. (2) Do not sign or make a statement as to responsibility except to your supervisor or Government Investigator. Do not engage in arguments at the accident scene. Do not divulge personal insurance information. xxxv CRFA TRAINEE GUIDE ______ S-501-0006 (3) Get names and addresses of all persons involved and extent of injuries, if any. (4) If it is a serious accident, report by telephone to your supervisor. g. Credit Card Use. Tight security of credit cards shall be maintained. Upon completion of a trip and at the end of each working day, credit cards will be removed from the vehicle and placed in a secure location. h. On all purchases, the vehicle operator shall ensure that the number of gallons, price per gallon, value of purchase, vehicle tag number, mileage, and driver’s signature are on the driver’s copy of the receipt. Copies of all credit card purchase receipts will be forwarded monthly to the district Vehicle Coordinator. Guidelines are as follows: (1) Use self-service pumps only. (2) Fraudulent use of the credit card is subject to criminal prosecution. (3) Procurement of the following items with a credit card is unauthorized: (1) Waxes and polishes (2) Storages and parking (3) Tires and tubes (4) Batteries (5) Routine repairs (6) Items for personal use i. Vehicle Care/Maintenance/Repair. The vehicle operator has the primary responsibility for maintaining the mechanical and cosmetic condition of the vehicle to include safety items. If unscheduled or Emergency/After hour repairs are needed and the GSA MCC cannot be reached for authorization, the driver must notify the LSO/Vehicle Coordinator. 4. Cellular Telephones a. Use of cellular telephones is for official business only. Use of the cellular phone for other than authorized purposes is prohibited. b. Cellular phone users are encouraged to use government communications lines whenever possible (i.e., in office). Excessive use of cell phones may result in un- programmed additional charges such as exceeding contract minutes. xxxvi CRFA TRAINEE GUIDE ______ S-501-0006 c. Directory assisted calls are very costly, and as a result, are PROHIBITED. d. The individual assigned a cellular phone is responsible for safeguarding against unauthorized use, and loss or destruction of the cellular phone and accessories. 5. Government Travel Charge Card. All military and DoD civilian employees are required to apply for the government travel card. The government travel card is the primary means by which travelers will receive cash advances, pay for lodging, meals, rental vehicles, etc. while TAD only. The cardholder will: (1) Limit use of card for official TAD travel expenses only. Use for other than official business can result in a disciplinary action I.A.W. the UCMJ. (2) Pay financial obligations to bank on time. (3) Notify Agency Program Coordinator of any changes. (4) Use of the split pay option (mandatory for all military personnel) upon travel liquidation. (5) Assume liability for all billed charges. Cardholder must pay on time whether or not reimbursement has been received. 6. Familiarization/Coaching are methods directing, instructing and training a person or group of people, with the aim to achieve some goal or develop specific skills. (1) Coaching any prospect, Applicant, DEP personnel, or Future Sailor to give false statements to NRC and RTC personnel is Strictly Prohibited. These include but not limited to; medical history, medical processing, criminal history, drug usage, and education. (2) ASVAB Familiarization/Coaching. Several information devices are available to familiarize applicants with the ASVAB: (1) The USMEPCOM publication, “Your Future is Now,” is an institutional promotion tool. (2) Use of the Enlistment Screening Test (EST) is authorized. (3) Sample for School Officials. An ASVAB specimen set is a sample for school Officials to familiarize them with the institutional ASVAB. NRC personnel are strictly prohibited from using it to familiarize applicants or students. (4) Study Guides. Several ASVAB information/study guides, such as the ARCO ASVAB preparatory study guide, have been commercially produced. Use of these commercial publications by NRC personnel is Strictly Prohibited. It is xxxvii CRFA TRAINEE GUIDE ______ S-501-0006 recognized that these commercial publications are available to applicants; however, NRC involvement with these publications is limited to informing applicants that they are available in some stores. Under no circumstances shall NRC personnel use a commercial ASVAB study guide to familiarize applicants with the ASVAB. NRC personnel are prohibited from possessing any ASVAB Study Guides. (5) Schools. NRC personnel must NOT refer applicants to any commercial ventures or schools whose purpose is to familiarize applicants with the ASVAB. NRC personnel may not offer their services to these schools, act as a distributor for their information materials, or become involved with them in any way. (6) NRC personnel must be fully aware that acts which are conducive to test loss or compromise will not be tolerated and that individuals who are found to have aided or abetted test compromise will be subject to disciplinary action under the UCMJ. 7. Recruiting Irregularities and Investigations a. Malpractice: Malpractice is concealment of or conspiracy to conceal a disqualifying factor of an applicant; action to qualify an ineligible applicant in violation of directives; or any intentional violation of recruiting policy or procedure, which results in the processing and enlistment of an ineligible applicant. A person in recruiting, while dealing with an applicant or processing an application for enlistment is guilty of malpractice when he/she intentionally violates an established law, regulation, written policy or directive in order to enlist an applicant who does not meet the basic enlistment eligibility requirements. b. Erroneous enlistment: An enlistment agreement into which the government would not have entered had the true facts been known or had the legal conclusion based on such facts been correctly reached at that time. c. Fraudulent enlistment: An enlistment with deliberate misrepresentation, omission or concealment by an applicant to the government, which, if know at the time, might have resulted in rejection of that applicant. d. Misconduct: Conduct that does not affect the enlistment qualifications of the applicant, but which is in violation of regulations or policy. e. Every alleged or apparent recruiting or enlistment processing irregularity is to be acted upon and investigated at the appropriate level to determine if it occurred and how it could have been prevented. f. Investigation Procedures: xxxviii CRFA TRAINEE GUIDE ______ S-501-0006 (1) Every alleged or apparent recruiting or processing irregularity, whether tasked from higher authority or discovered at the Navy Recruiting District (NAVCRUITDIST) or Navy Talent Acquisition Group (NAVTALACQGRU) level, will be acted upon and, when appropriate, investigated. (2) All Alleged Enlistment Processing Irregularities (AEPI) or Alleged Officer Processing Irregularities (AOPI) investigations will be conducted only by an impartial commissioned officer, Warrant Officer or senior enlisted person, (E- 7, E8, or E9). g. Congressional inquiries. The most common inquires are: (1) Promised reclassification in RTC (2) College graduates promised commissioning after RTC (3) Fraternization (4) Harassment of potential applicants from recruiters e. CNRC Hotline complaints. Most common complaints are: (1) Quality of life – working hours. (2) Recruiting Procedures – DEP Discharge request. (3) Misconduct – Misuse of GOV vehicle. (4) Command Policies – Relief of position. 8. Sexual Assault Prevention and Reporting a. Consent is defined as overt acts indicating a “freely given arrangement” to the sexual act. b. When sexual assault has occurred the victim can report in two ways; Restricted and Unrestricted. 2. Restricted involves only the following personnel and will not be a public matter: Chaplain, Healthcare Providers, SAPR victim advocate, Sexual Assault Response Coordinator (SARC). Chain of Command will only be notified that a SAPR case has occurred within their command with no names mentioned. This option affords a victim access to medical care, counseling, and victim advocacy without initiating the investigative process. xxxix CRFA TRAINEE GUIDE ______ S-501-0006 3. Unrestricted: Open report and the victim and accused names are provided to need to know personnel. Once an unrestricted report is made it cannot become a restricted report. c. Bystander Intervention is how to stop sexual assault from happening. It is everyone’s responsibility regardless of rank. If you see something say something. d. There are three ways to intervene:  Protocol occurs when a complaint is made.  Direct; when confronting the accused directly.  Indirectly; when removing victim from situation by using an indirect route. e. Bystander Intervention is only effective when people do not fear retaliation, the idea of confronting the accused or assume someone else will intervene. Summary & Review 9. Application: None. 10. Evaluation CBT 11. Assignment None. xl CRFA TRAINEE GUIDE ______ S-501-0006 Topic 1.3: Fitness and Nutrition Class Periods: 2.0 Terminal Objective: 1.3.0 Explain the importance of proper fitness and nutrition in preparation for Officer Candidate School (OCS) and Recruit Training Command. Enabling Objectives: 1.3.1 Identify the three primary elements of a physical fitness program. 1.3.2 Describe the importance of proper nutrition and the role that it has in promoting fitness and overall health. 1.3.3 Explain the recommended exercise sequence to improve performance and reduce injury. 1.3.4 Explain how to avoid common initial training injuries. 1.3.5 Explain the importance of proper hydration as it pertains to nutrition and the reduction of heat causalities. 1.3.6 Explain the Wet Bulb Globe Temperature/Heat Index limitations for conducting Physical Training outdoors. 1. Introduction 2. Safety while conducting Future Sailor physical training (PT) is the primary concern. All Recruiting personnel will follow the NRC F&NG strictly. Do not assume more risk for Future Sailor, yourself, or the Navy. 3. The three primary elements of a physical fitness program: a. Aerobic (Cardiovascular) (1) Aerobic activities, such as running and swimming, help the heart, lungs and blood vessels become more effective at delivering to the muscles what they need to function – oxygen and glucose. b. Muscular Strength and Endurance (1) These activities include exercises such as pushups, curl-ups, or weight training. Muscular strength and endurance activities help your muscles become stronger, giving them both the raw strength and ability to work repeatedly without undue fatigue. xli CRFA TRAINEE GUIDE ______ S-501-0006 c. Flexibility (1) Flexibility or stretching exercises are necessary to prevent injury to the muscles and joints, and to allow the muscles to work efficiently through a full range of motion. 4. The recommended exercise sequence below will improve performance and reduce the risk of injury. As with any exercise program, there is always some risk of injury. Remember to pace yourself, especially if you have not been regularly exercising. The sequence should be conducted three to six days per week for best results. a. Warm-Up. A warm-up prior to exercise is recommended to prepare the muscles and heart for the workout. Participation in a 3 to 5 minute warm-up during the first portion of your exercise session will assist you in decreasing your chances of getting injured. Examples of warm-up exercises include walking, slow jogging, or any non-vigorous, low intensity activity. b. Stretching. After your warm-up, you should always begin with a period of stretching. Stretching makes the muscles, ligaments, and tendons more flexible and elastic-like. Rather than tearing or breaking when under strain, a flexible muscle is more likely to stretch and give. Flexibility prevents injuries, like back injuries and sprained ankles, and helps you perform everyday tasks with greater ease. Page 6 of the NRC F&NG provides various different stretches. c. Physical Activity Session (1) Aerobic (walking, jogging, swimming, cycling, Elliptical, rowing, etc) (2) Confined Space Exercise Routine. Ten listed exercises in the NRC Fitness and Nutrition Guide. Routine can be conducted more than once during a Physical Training Session. It is extremely important to know and understand the fitness levels/abilities and continue to monitor your Future Sailors as you lead them through Physical Training. (3) Muscular strength/endurance exercises. Additional Strength Training exercises can be performed by Future Sailors to increase their muscular strength. These exercises require a gym facility with listed/type equipment. Recruiters should not be conducting these exercises with their future Sailor; however exercises are listed for Future Sailor’s benefit. (a) Leg Press/Squat Machine (b) Leg Extension (c) Chest/Bench Press (d) Lat Pull Down/Mid Row (e) Bicep Curls xlii CRFA TRAINEE GUIDE ______ S-501-0006 (f) Triceps Extension (4) Sporting event participation d. Cool down/Stretching. A cool-down consists of 5-10 minutes of light to moderate slow activity such as walking or spinning slowly after vigorous exercise, followed by stretching. Stopping exercise abruptly can result in lightheadedness and can cause excessive stress to your heart. A proper cool down reduces heart rate and breathing gradually. Types of cool down exercises and stretching include: Bridge Pose (1) Plank/Dolphin Plank Pose (2) Lunge Shoulder Stretch (3) Seated Lower Back Stretch (4) Additional stretches from the Warm-up/Stretching portion of the Future Sailor PT Guide. (1) Refer to NRC FN reduce risk of injury is shown below. This exercise sequel performance and should be conducted between 3 to 6 days per week. 5. As with any Injury Prevention. The 5 primary injuries most commonly incurred by personnel during Navy initial training schools include: ligament sprains, muscle strains, shin splints, stress fractures, and runners knee (also known as Iliotibial Band Friction Syndrome [ITBS]). Approximately 20% of individuals participating in initial training will obtain these types of injuries, which could affect their successful completion of initial training. a. Sprains (1) A sprain is a partial or complete tear of a ligament, the tissue that binds bones together to form a joint. A sprain is most often a result of a sudden force, typically a twisting motion that surrounding muscles are not strong enough to control. Both ankles and knees are vulnerable to sprains during initial training. b. Strains (1) A muscle strain is a partial or complete tear of muscle fibers or a tendon and is sometimes referred to as a muscle “pull”. There are many different causes, but it most often results from a violent contraction of the muscle. A strain may be caused by fatigue, overexertion, muscle imbalance or weakness, or electrolyte or water imbalance. To prevent strains, complete a full-body warm-up before working out, take precautions not to overdo, and work toward balancing the strength and flexibility in opposing muscles. c. Shin Splints xliii CRFA TRAINEE GUIDE ______ S-501-0006 (1) A shin splint refers to any pain in the front of the lower leg (shin). Early signs are acute burning pain or irritation in the lower third of the leg. This may progress to slight swelling, redness, warmth, and inflammation. Shin splints may come early in an exercise program and are particularly common in those who are out of shape, overweight, or who have anatomical/mechanical problems. d. Stress Fracture (1) A stress fracture is a very small, microscopic break in a bone caused by overuse. Unlike a broken bone, which occurs with a distinct traumatic event, a stress fracture is the result of cumulative overload that occurs over many days or weeks. Doing too much too soon is the major cause. Bone is living tissue that adjusts to exercise force demands placed on it. As force is applied, bone will remodel itself to better handle the force. If too much force is applied, the bone may fracture before it can successfully remodel. Running extreme mileage, doing impact activities such as running, wearing worn-out shoes, exercising on hard surfaces such as asphalt or concrete, and having poor foot mechanics may cause a stress fracture. e. Runner’s Knee (Iliotibial Band Friction Syndrome) (1) Runners knee is an overuse condition commonly occurring in runners, in individuals who are out of shape or who do too much physical activity too soon (overuse). Running repetitively along the outside slope found on many paved streets may also cause Runner’s Knee. The iliotibial band is located on the outside part of the thigh and connects at the knee. Irritation usually develops at the outside thigh and knee area where friction is created. 6. Nutrition is vital in maintaining a healthy diet and providing your body with the proper nutrients needed for a lifestyle which promotes fitness and overall health. Your body is like a car. How well it performs is based on: Quality Fuel  Good Nutrition How well it is tuned  Exercise How much drag factor  Excess Weight a. Some helpful guidelines to follow: (1) Eat at least 3 meals per day. Add an additional 3 healthy snacks in between meals to suppress hunger. Avoid missing any meals. (2) Eat 2-3 cups of fruit and vegetables per day. (3) Choose Whole Grains (“whole” wheat bread, cereal) xliv CRFA TRAINEE GUIDE ______ S-501-0006 (4) Choose lean protein (non-fried chicken, fish, pork, beef) (5) Limit sugary beverages (soda, energy drinks, punch) (6) No more than one dessert of sweet per day. b. During the course of the day snacking on healthy foods can minimize the amount of sugars and unhealthy preservatives. Some healthy alternatives include: (1) Whole grain breads, bananas (2) Low fat cheese, turkey (3) Rice, fruit, low fat yogurt (4) Instant oatmeal, raisins, nuts. c. Effective weight loss and living a healthy lifestyle requires healthy food choices and regular physical activity. Diets and starvation do not work in the long run, and should not be attempted as a means of rapid weight loss! A food diary is one of the most effective tools for making changes to the way that you eat. Include everything you eat and drink for multiple days. Identify trends and set goals for you to make gradual improvements. d. There is NO magic pill or fad diet that will help you achieve results. Following these simple steps will help you achieve a higher level of fitness and health: (1) Track your daily food intake on a food log. (2) Be active at least 60 minutes per day. (3) Eat Breakfast every day. (4) Sleep 7-8 hours per night. (5) Set realistic goals: No more than 1-2 pounds of weight loss per week. (6) Get support from your recruiter, peers, family, etc. (7) Never give up! 7. Safety before, during, after conduct of Future Sailor PT. It is your responsibility to ensure that physical activities are conducted in a safe and proper manner. The following conditions MUST be met before conducting ANY Physical Training evolutions with Future Sailors or Officer Candidates/Direct Accessions. The following list is not all inclusive. All requirements are listed in the Navy Recruiter Guide for Physical Activity. xlv CRFA TRAINEE GUIDE ______ S-501-0006 a. All Physical Training sessions will be monitored by at least one CPR qualified Recruiter who has completed the online NKO CFL course and one dedicated safety observer. b. Future Sailors and Officer Candidates/Direct Accessions will NOT be used as safety observers. c. ORM checklist will be completed in advance of organized PT. d. All participants will have a valid MEPS (or other NRC authorized) physical examination and have signed the Hold Harmless Agreement. e. Temperature conditions must be appropriate for outdoor PT. f. Verify the Wet Bulb Globe Temperature limitations only if conducting PT on a military installation and follow flag conditions (Black Flag + NO PT OUTDOORS). Conduct PT off military installations only under approved NRC guidelines. (1) WBGT = (WBT x 0.7) + (Air Temperature x 0.3) = ____ 9. Summary & Review 10. Evaluation a. CBT 11. Application a. Use in daily recruiting activities and in own personal fitness and nutrition plan. 12. Assignment a. Review NRC F&NG Guide and Recruiter Guide for PT prior to next NORU PT session. xlvi CRFA TRAINEE GUIDE ______ S-501-0006 Topic 1.4: Cardiopulmonary Resuscitation Class Periods: 2.0 Terminal Objective: 1.4.0 Demonstrate the adult cardiopulmonary resuscitation (CPR) steps required for certification by the American Heart Association. Enabling Objective: None 1. Introduction 2. Adult cardiopulmonary resuscitation (CPR) course for certification by the American Heart Association. 3. Assignment a. None 4. Evaluation a. Skills Demonstration 5. Application a. For emergency use on and off duty once certified xlvii CRFA TRAINEE GUIDE ______ S-501-0006 Topic 1.5: Uniform Regulations Class Periods: 1.0 Terminal Objective: 1.5.0 Explain uniform regulations to include grooming standards for both males and females in accordance with the NAVPERS 15665I Enabling Objectives: 1.5.1 Explain the history of the Naval Uniform. 1.5.2 Identify grooming standards in the Navy for both male and female. 1.5.3 Explain authorized clothing allowances for Naval Personnel. 1. Introduction 2. History of the Naval Uniform. a. Historically, uniforms have been the product of a sailor's environment: physical, geographical and technical. Uniforms were provided for protection against the elements or to create distinction among specialists in a growing Navy. Foremost, however, was an element of simplicity providing a uniform that would not interfere with the Sailor's everyday tasks. Women's uniforms, on the other hand, were designed to duplicate civilian fashion trends. b. Today's Navy has narrowed the gap between men and women's career paths. Women now perform many of the same tasks and have the same specialties as their male counterparts. These changes necessitated a more definitive policy to bring the uniforms of both men and women more closely in line with each other. 3. Grooming Standards in the Navy. a. The primary consideration is to have a neatly groomed appearance while wearing naval uniforms. Grooming standards are based on several elements including neatness, cleanliness, safety, military image and appearance. b. The limits set forth are reasonable, enforceable, and insure that personal appearance contributes to a favorable military image. The difference between men's and women's grooming policies recognizes the difference between the sexes; sideburns for men, different hairstyles and cosmetics for women. Establishing identical grooming and xlviii CRFA TRAINEE GUIDE ______ S-501-0006 personal appearance standards for men and women would not be in the Navy's best interest and is not a factor in the assurance of equal opportunity. c. Image. United States Navy personnel must set and maintain the high standards of smartness in uniform appearance. The military image reflected by attention to detail, while wearing your uniforms, is a key element in the public image of the Navy. d. Cleanliness. Uniforms shall be kept scrupulously clean, with lace, devices and insignia bright and free from tarnish and corrosion. e. The following are standards to be abided while in uniform for both men and women in Naval Service: (1) Bags (i.e. briefcases, gym bags, backpacks, lunch bags, suit cases, garment bags, etc. (this does not include women’s handbags/purses) shall be hand carried with the following exceptions: (a) Backpacks/gym bags may be worn while in uniform in the following manner. Brief case may be worn across the left shoulder of service and working uniforms or may be carried in the left hand to facilitate saluting. When wearing a bag, the strap must be worn across the left shoulder fore & aft with the bag hanging on the same side of the body. (b) Women's Navy certified handbags should be carried over the left shoulder or forearm, placing the top of the handbag at waist level. (c) A full sea bag may be carried/worn on the shoulders. Bags should be carried in the left hand to facilitate saluting. (2) Glasses (a) Prescription Glasses. No eccentric or faddish glasses are permitted. Retainer straps are authorized for FOD prevention and safety only. If retainer straps are required, they shall be plain, black and worn snugly against the back of the head. (b) Sunglasses. Conservative sunglasses are permitted, except in military formations. Retainer straps are authorized for FOD prevention and safety only. If retainer straps are required, they shall be plain, black and worn snugly against the back of the head. (c) Contact Lenses. Tinted contact lenses must be a natural color (blue, green, brown, etc). (3) Undergarments. Appropriate undergarments shal