Podcast
Questions and Answers
What type of standards are easier to measure?
What type of standards are easier to measure?
Planning is considered a meaningless exercise without controlling.
Planning is considered a meaningless exercise without controlling.
True
What two aspects must a manager identify regarding deviations?
What two aspects must a manager identify regarding deviations?
Extent of deviation and cause of deviation
The performance of a manager can be assessed through the attitude of the workers and their ________ to work.
The performance of a manager can be assessed through the attitude of the workers and their ________ to work.
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Match the following terms with their definitions:
Match the following terms with their definitions:
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Which of the following is considered a non-measurable standard?
Which of the following is considered a non-measurable standard?
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Controlling succeeds planning according to Billy Goetz.
Controlling succeeds planning according to Billy Goetz.
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What enables the measurement of actual performance?
What enables the measurement of actual performance?
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What is the primary purpose of controlling within an organization?
What is the primary purpose of controlling within an organization?
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What is the primary goal of organizational control?
What is the primary goal of organizational control?
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According to Brech, controlling only involves measuring performance without any corrective actions.
According to Brech, controlling only involves measuring performance without any corrective actions.
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What are the two main components that strategic assessment involves?
What are the two main components that strategic assessment involves?
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Controlling is primarily focused on reviewing past performance only.
Controlling is primarily focused on reviewing past performance only.
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Controlling measures the deviation of actual performance from the __________ performance.
Controlling measures the deviation of actual performance from the __________ performance.
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What does operational control regulate?
What does operational control regulate?
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Match the terms to their definitions:
Match the terms to their definitions:
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Strategies and tactics are developed with foresight of specific operational __________.
Strategies and tactics are developed with foresight of specific operational __________.
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Which of the following best describes a control process?
Which of the following best describes a control process?
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Which of the following best describes tactics in strategic management?
Which of the following best describes tactics in strategic management?
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Objectives in an organization should only focus on short-term results.
Objectives in an organization should only focus on short-term results.
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Match the components of control with their descriptions:
Match the components of control with their descriptions:
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What does the term 'strategic management' encompass?
What does the term 'strategic management' encompass?
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Controlling is a static process that does not require ongoing adjustments.
Controlling is a static process that does not require ongoing adjustments.
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What action should a manager take when deviations from objectives are detected?
What action should a manager take when deviations from objectives are detected?
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Study Notes
Nature of Controlling
- Controlling is a process where an organization influences its members to achieve objectives.
- It ensures activities conform to plans, instructions, and principles.
- It measures performance against standards, identifies deviations, and facilitates corrective actions.
- Controlling is based on existing goals and strategies to establish specific objectives for the overall strategic plan.
- Strategy/Strategic Management involves managerial activities below goal setting and above tactics.
- It provides direction to an enterprise.
- Strategic assessment includes situation analysis, self-evaluation, competitor analysis, internal and external micro and macro-environmental factors.
- Controlling is a systematic process of checking actual performance against standards, to ensure progress, and record experience for future use.
Components of Control
- Organizations aim for profitability through processes.
- Organizational control uses goals and strategies to reach optimal operation levels.
- Control involves reviewing and evaluating overall performance against strategies, tactics, and operations.
- Strategies and tactics are developed with specific operational objectives in mind.
Operational Control
- Regulates daily output related to schedules, specifications, and costs needing substantial overhead for management, data collection, and improvement in process.
- Minimizes costs and produces efficient work.
- Controlling is an end function.
- It is a pervasive process, being forward looking and dynamic.
- It is related to planning.
Processes of Control
- Establishing standards involves defining targets for business functions or criteria to judge performance.
Classification of Standards
- Measurable/Tangible standards such as cost, output, and expenditure.
- Non-measurable/Intangible standards such as manager performance, employee attitudes.
Measurement of Performance
- Measuring actual performance against standards is crucial.
- Reports and data collection are used to measure performance.
- Measuring tangible standards is easier than intangible standards, such as manager performance or worker attitude.
Taking Remedial Actions
- Identifying deviations and implementing corrective measures are vital.
- Corrective measures address deviations in organizational performance and can involve adjusting targets.
- Planning and controlling are intertwined, with planning as the foundation for effective controlling.
- Planning and controlling are integral to the smooth operation of an enterprise.
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Description
Explore the process of controlling within organizations through this quiz. Understand how controlling ensures activities align with plans, measures performance, and corrects deviations to achieve strategic objectives. Test your knowledge on the components of control and strategic management principles.
