Podcast
Questions and Answers
The nail technician should greet the client with a ______, introduce himself/herself, and offer a handshake.
The nail technician should greet the client with a ______, introduce himself/herself, and offer a handshake.
smile
If the client is new, a consultation card must be filled out in the reception area for ______ recording.
If the client is new, a consultation card must be filled out in the reception area for ______ recording.
data
Once the demonstration is completed, the client should be asked to remove his/her ______ and proceed to handwashing.
Once the demonstration is completed, the client should be asked to remove his/her ______ and proceed to handwashing.
jewelry
The client should be escorted to the handwashing area by the nail technician, who will also demonstrate the ______ procedure.
The client should be escorted to the handwashing area by the nail technician, who will also demonstrate the ______ procedure.
The towel to be issued must be clean and not ______-out.
The towel to be issued must be clean and not ______-out.
A towel with ______ or holes will affect how the client feels about the service.
A towel with ______ or holes will affect how the client feels about the service.
A dirty towel can convince a client either not to come back to the salon or to report the salon to the ______ board.
A dirty towel can convince a client either not to come back to the salon or to report the salon to the ______ board.
Match the following steps in the client preparation process at a salon:
Match the following steps in the client preparation process at a salon:
Match the following actions with their importance in ensuring client satisfaction at a salon:
Match the following actions with their importance in ensuring client satisfaction at a salon:
Match the following outcomes with their potential impact on client retention at a salon:
Match the following outcomes with their potential impact on client retention at a salon:
Match the following recommendations with their significance in maintaining a professional salon environment:
Match the following recommendations with their significance in maintaining a professional salon environment:
