Motivation Theories and Job Design

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Questions and Answers

What aspect of Maslow's Hierarchy of Needs addresses the need for career advancement opportunities?

  • Self-actualization (correct)
  • Safety
  • Esteem
  • Physiological

In the context of Equity Theory, what can demotivate an employee when they perceive an inequality in their compensation?

  • Feeling undervalued despite similar contributions (correct)
  • Absence of team-building activities
  • Lack of feedback from managers
  • High workload without recognition

How does the Job Enrichment approach increase motivation in employees?

  • By providing repetitive tasks
  • By limiting their responsibilities
  • By offering a sense of ownership and collaboration opportunities (correct)
  • By removing decision-making authority

What is a key characteristic of the 'Performing' stage in Tuckman's Model of Team Development?

<p>Team members recognize their roles and responsibilities (C)</p> Signup and view all the answers

Which conflict resolution technique is best illustrated by discussing and offering support for a member who misses deadlines?

<p>Constructive discussion (D)</p> Signup and view all the answers

Which leadership style is exemplified when a manager initially directs a new employee and later delegates tasks as the employee becomes more confident?

<p>Situational leadership (B)</p> Signup and view all the answers

What is the primary action taken by a manager to resolve team dysfunction due to mistrust among members?

<p>Organizing trust-building exercises (A)</p> Signup and view all the answers

What is a benefit of setting specific goals, as per Goal-Setting Theory?

<p>It motivates teams by providing a clear, challenging objective (C)</p> Signup and view all the answers

Which of the following is not a stage in Maslow's Hierarchy of Needs?

<p>Adaptability (C)</p> Signup and view all the answers

What distinguishes motivators from hygiene factors in Herzberg's Two-Factor Theory?

<p>Motivators are intrinsic, while hygiene factors are extrinsic. (D)</p> Signup and view all the answers

In Deci and Ryan's Self-Determination Theory, which of the following is not one of the basic psychological needs?

<p>Acceptance (D)</p> Signup and view all the answers

Which of the following leadership styles primarily focuses on exchanges of performance for rewards?

<p>Transactional Leadership (D)</p> Signup and view all the answers

Which approach is most effective for overcoming cross-cultural communication barriers?

<p>Providing cultural training. (C)</p> Signup and view all the answers

What is a primary goal of relationship-oriented leadership?

<p>Prioritizing team dynamics and interpersonal connections. (B)</p> Signup and view all the answers

Which of the following is considered a nonverbal communication skill?

<p>Maintaining appropriate gestures and posture. (A)</p> Signup and view all the answers

In the context of conflict management, which technique focuses on collaborative problem-solving?

<p>Collaboration (C)</p> Signup and view all the answers

What is the primary focus of a leader compared to a manager?

<p>Inspiring vision and driving change. (B)</p> Signup and view all the answers

During which stage of Tuckman's model do team members typically experience conflict as they assert their opinions?

<p>Storming (A)</p> Signup and view all the answers

What type of conflict can lead to innovative solutions within a team?

<p>Functional Conflict (B)</p> Signup and view all the answers

Which of the following best describes a project team?

<p>A temporary team focused on a specific task. (D)</p> Signup and view all the answers

What signifies the adjourning stage in Tuckman's model?

<p>Team members reflect on the project's outcomes. (A)</p> Signup and view all the answers

Which dysfunction is characterized by team members withholding information due to fear of criticism?

<p>Lack of Trust (A)</p> Signup and view all the answers

Which of the following illustrates the norming stage of team development?

<p>Team members establish a regular meeting schedule. (A)</p> Signup and view all the answers

How does a virtual team primarily operate?

<p>Using digital communication tools across various locations. (B)</p> Signup and view all the answers

Flashcards

Team

A cohesive group working together with shared goals and mutual accountability.

Team Development Stages

Tuckman's model (Forming, Storming, Norming, Performing, Adjourning) describes the typical stages a team goes through.

Project Team

A temporary team assembled to accomplish a specific project.

Dysfunctional Conflict

Conflict that hinders team performance due to negativity and arguments.

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Functional Conflict

Conflict that leads to a better outcome by promoting new ideas.

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Virtual Team

A team that operates across geographical boundaries.

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Leadership

Focuses on vision and guiding change.

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Management

Focuses on processes and systems to ensure efficiency.

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Maslow's Hierarchy

A theory that suggests individuals are motivated by a hierarchy of needs, starting from basic physiological needs and progressing to self-actualization.

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Equity Theory

This theory states that individuals are motivated when they perceive fairness in the workplace, comparing their inputs and outputs to others.

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Goal-Setting Theory

This theory suggests that setting specific, challenging, and achievable goals motivates individuals to perform better.

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Job Enrichment

Expanding job roles to provide more responsibility, autonomy, and challenges to increase employee motivation and satisfaction.

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Forming Stage

The initial stage where team members are introduced, unsure of roles and goals, and focus on getting to know each other.

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Storming Stage

This stage involves conflict and tension as team members assert opinions and compete for roles, leading to disagreements.

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Norming Stage

The stage where team members establish roles and responsibilities, creating a sense of unity and shared purpose.

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Performing Stage

The stage where the team functions effectively, collaborates efficiently, and achieves goals with strong communication and trust.

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Task-Oriented Leadership

Focuses on achieving goals and meeting deadlines. Leaders set clear expectations and prioritize efficiency.

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Relationship-Oriented Leadership

Emphasizes building trust, collaboration, and positive relationships within the team. Leaders foster unity and prioritize employee well-being.

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Transactional Leadership

Based on clear expectations and rewards. Leaders motivate by offering incentives for achieving performance goals.

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Transformational Leadership

Inspires and motivates employees to strive for excellence beyond just personal gain. Leaders focus on vision, innovation, and empowering teams.

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Ethical Leadership

Leading with fairness, integrity, and respect for others. Leaders prioritize ethical decision-making and hold themselves accountable to high standards.

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Encoding

The process of converting a thought or idea into a message that can be understood by others. This involves choosing words, tone, and visual aids to convey the message clearly.

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Active Listening

A communication skill that involves paying full attention, understanding the speaker's perspective, and checking for comprehension before responding.

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Maslow's Hierarchy of Needs

A theory that suggests individuals are motivated by a hierarchy of needs, starting with basic physiological needs (food, water, shelter) and progressing to higher-level needs (self-esteem, self-actualization).

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Study Notes

Motivation Theories

  • Maslow's Hierarchy of Needs: Physiological, safety, love/belonging, esteem, and self-actualization needs.
  • Herzberg's Two-Factor Theory: Motivators (achievement, recognition) enhance satisfaction and are separate from hygiene factors (salary, policies).
  • Deci and Ryan's Self-Determination Theory: Emphasizes autonomy, competence, and relatedness for motivation.
  • Equity Theory: Fairness is key; employees compare input/output ratios with peers.
  • Expectancy Theory: Motivation depends on expectancy (effort→performance), instrumentality (performance→rewards), and valence (value of reward).
  • Goal-Setting Theory: Specific and challenging goals enhance motivation and performance.

Job Design Approaches

  • Traditional approach: Simplification for efficiency.
  • Modern approaches: Job rotation, enlargement, enrichment.

Behavior Modification and Rewards

  • Reinforcement theory: Positive/negative reinforcement, punishment, extinction.
  • Compensation strategies: Performance-based pay, intrinsic rewards.
  • Application: Interim goals, milestone celebrations, value alignment.

Managing Teams

  • Group vs. Teams : Groups have shared norms and goals, teams have collective performance.
  • Stages of Team Development (Tuckman's Model): Forming, storming, norming, performing, adjourning.
  • Types of Teams : Project, virtual, cross-functional.
  • Conflict Management: Functional conflict (improve decisions), dysfunctional conflict (hinder performance).
  • Techniques for conflict resolution: Avoiding, accommodating, forcing, compromising, collaborating.
  • Team Dysfunction and Remedies: Address causes like lack of trust, poor communication.

Leadership

  • Trait Theories: Inherent traits predict leadership success (charisma, intelligence).
  • Behavioral Theories: Task-oriented (setting goals, clarifying roles) and relationship-oriented (building trust).
  • Situational Leadership: Adjusting style to follower readiness (directing, coaching, supporting, delegating).
  • Transactional vs. Transformational Leadership: Transactional (exchanges for rewards), Transformational (inspire vision).

Communication in Management

  • Communication Process: Sender → Encoding → Message → Channel → Decoding → Receiver → Feedback
  • Rich vs. Lean Channels: Rich (face-to-face) for complex, Lean (email) for straightforward.
  • Barriers to Communication: Physical (noise, distance), personal (differences, lack of trust)
  • Cross-cultural (misunderstandings due to differences), nonverbal (misinterpreting cues)

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