Designing a Motivating Work Environment Chapter 6 Quiz
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Questions and Answers

Which job design approach involves systematically moving workers between two or more jobs at regular intervals?

  • Job Specialization
  • Job Enrichment
  • Job Enlargement
  • Job Rotation (correct)

    • Who proposed the job characteristics model as a way to increase the motivating potential of jobs?

  • Hackman and Oldman (correct)
  • Adam Smith
  • Dr. Harjinder Gill
  • Frederick Taylor

    • What is the potential problem with job enrichment mentioned in the text?

  • Standardizing tasks
  • Lack of desire or skill (correct)
  • Job specialization
  • Demand for rewards

    • What does job enlargement involve, according to the text?

    <p>Expanding the number of different tasks workers perform within the same level of responsibility</p> Signup and view all the answers

    Which characteristic of a job involves the impact that the job has on other people?

    <p>Task significance</p> Signup and view all the answers

    What formula is used to calculate the Motivating Potential Score (MPS) in the Job Characteristics Model?

    <p>MPS = ( Skill + Task + Task Variety Identity Sign 3 ) X Autonomy X Feedback</p> Signup and view all the answers

    Which psychological state is influenced by jobs that are high on skill variety, task significance, and task identity?

    <p>Experienced meaningfulness of the work</p> Signup and view all the answers

    Which characteristic of a job provides for greater responsibility for work outcomes?

    <p>Autonomy</p> Signup and view all the answers

    What is the main effect of jobs high on feedback?

    <p>Greater performance and satisfaction</p> Signup and view all the answers

    What is growth need strength according to the text?

    <p>The extent to which people desire to achieve higher-order need satisfaction</p> Signup and view all the answers

    Which job characteristic leads to the ability to do the entire job?

    <p>Skill variety/Task identity</p> Signup and view all the answers

    In the context of goal-setting theory, what does 'SMART' goals stand for?

    <p>Specific, Measurable, Aggressive, Realistic, Timely</p> Signup and view all the answers

    What is a possible weakness of goal setting according to the text?

    <p>Goal setting interferes with the learning process in new, complex jobs</p> Signup and view all the answers

    What is 'Merit Pay' according to the text?

    <p>Annual percentage increase in pay based on job performance</p> Signup and view all the answers

    Which job design approach involves giving workers more tasks to perform but also more control over how to perform them?

    <p>Job Enrichment</p> Signup and view all the answers

    What is a potential problem with job enrichment mentioned in the text?

    <p>Lack of desire or skill</p> Signup and view all the answers

    What is the formula used to calculate the Motivating Potential Score (MPS) in the Job Characteristics Model?

    <p>(Skill + Task + Task Variety Identity Sign 3) * Autonomy * Feedback</p> Signup and view all the answers

    Who is known as a proponent of job specialization according to the text?

    <p>Fredrick Taylor</p> Signup and view all the answers

    Which psychological state is influenced by jobs that are high on autonomy?

    <p>Experienced responsibility for the outcomes of the work</p> Signup and view all the answers

    What did Hackman and Oldman propose as a way to increase the motivating potential of jobs?

    <p>The Job Characteristics Model</p> Signup and view all the answers

    What characteristic of a job involves the opportunity to do a variety of job activities using various skills and talents?

    <p>Skill Variety</p> Signup and view all the answers

    What psychological state is influenced by jobs high on skill variety, task significance, and task identity?

    <p>Intrinsic motivation</p> Signup and view all the answers

    Which job characteristic leads to the extent to which a job involves doing a complete piece of work, from beginning to end?

    <p>Task Identity</p> Signup and view all the answers

    Which job design approach involves systematically moving workers between two or more jobs at regular intervals?

    <p>Job Rotation</p> Signup and view all the answers

    What potential problem with job enrichment is mentioned in the text?

    <p>Increased absenteeism</p> Signup and view all the answers

    What does job specialization involve?

    <p>Breaking down jobs into small component tasks and standardizing them across all workers doing those jobs</p> Signup and view all the answers

    Which job design approach involves systematically moving workers between two or more jobs at regular intervals?

    <p>Job Rotation</p> Signup and view all the answers

    What is one of the potential problems with job enrichment mentioned in the text?

    <p>Excessive control over tasks</p> Signup and view all the answers

    What is 'Merit Pay'?

    <p>An incentive system based on performance</p> Signup and view all the answers

    What is an aspect of job enrichment?

    <p>Giving workers more tasks to perform but also more control over how to perform them</p> Signup and view all the answers

    What does job enlargement involve, according to the text?

    <p>Adding variety to an employee's job by increasing the number of tasks</p> Signup and view all the answers

    What does the Job Characteristics Model proposed by Hackman and Oldman aim to increase?

    <p>Intrinsic motivation</p> Signup and view all the answers

    In the context of goal-setting theory, what does 'SMART' goals stand for?

    <p>Specific, Measurable, Achievable, Relevant, Time-bound</p> Signup and view all the answers

    What is growth need strength according to the text?

    <p>The extent to which individuals want their work to contribute to personal development and fulfillment</p> Signup and view all the answers

    What is the main prediction of the Job Characteristics Theory?

    <p>Employees will respond more favorably to jobs higher in motivating potential.</p> Signup and view all the answers

    In the context of the Goal-Setting Theory, what does 'SMART' goals stand for?

    <p>Specific, Measurable, Aggressive, Relevant, Timely</p> Signup and view all the answers

    What is the primary effect of jobs high on feedback?

    <p>Greater performance and satisfaction</p> Signup and view all the answers

    What characteristic of a job involves the impact that the job has on other people?

    <p>Task Significance</p> Signup and view all the answers

    What is a possible weakness of goal setting?

    <p>Goal setting interferes with the learning process in new, complex jobs.</p> Signup and view all the answers

    Which job design approach involves systematically moving workers between two or more jobs at regular intervals?

    <p>Job Rotation</p> Signup and view all the answers

    What psychological state leads to higher intrinsic motivation and greater performance and satisfaction?

    <p>Critical Psychological States</p> Signup and view all the answers

    What does Merit Pay involve, according to the text?

    <p>Employees receive an annual percentage increase in their pay based on job performance.</p> Signup and view all the answers

    What is the extent to which people desire to achieve higher-order need satisfaction known as?

    <p>'Growth Need Strength'</p> Signup and view all the answers

    'Piece Rate Pay' involves employees being paid a fixed amount of money for each unit they produce. What is this an example of?

    <p>'Extrinsic Motivation'</p> Signup and view all the answers

    What is a characteristic of effective goal setting?

    <p>Participative</p> Signup and view all the answers

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