Designing a Motivating Work Environment Chapter 6 Quiz
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Questions and Answers

Which job design approach involves systematically moving workers between two or more jobs at regular intervals?

  • Job Specialization
  • Job Enrichment
  • Job Enlargement
  • Job Rotation (correct)

Who proposed the job characteristics model as a way to increase the motivating potential of jobs?

  • Hackman and Oldman (correct)
  • Adam Smith
  • Dr. Harjinder Gill
  • Frederick Taylor

What is the potential problem with job enrichment mentioned in the text?

  • Standardizing tasks
  • Lack of desire or skill (correct)
  • Job specialization
  • Demand for rewards

What does job enlargement involve, according to the text?

<p>Expanding the number of different tasks workers perform within the same level of responsibility (C)</p> Signup and view all the answers

Which characteristic of a job involves the impact that the job has on other people?

<p>Task significance (B)</p> Signup and view all the answers

What formula is used to calculate the Motivating Potential Score (MPS) in the Job Characteristics Model?

<p>MPS = ( Skill + Task + Task Variety Identity Sign 3 ) X Autonomy X Feedback (A)</p> Signup and view all the answers

Which psychological state is influenced by jobs that are high on skill variety, task significance, and task identity?

<p>Experienced meaningfulness of the work (A)</p> Signup and view all the answers

Which characteristic of a job provides for greater responsibility for work outcomes?

<p>Autonomy (B)</p> Signup and view all the answers

What is the main effect of jobs high on feedback?

<p>Greater performance and satisfaction (C)</p> Signup and view all the answers

What is growth need strength according to the text?

<p>The extent to which people desire to achieve higher-order need satisfaction (D)</p> Signup and view all the answers

Which job characteristic leads to the ability to do the entire job?

<p>Skill variety/Task identity (C)</p> Signup and view all the answers

In the context of goal-setting theory, what does 'SMART' goals stand for?

<p>Specific, Measurable, Aggressive, Realistic, Timely (A)</p> Signup and view all the answers

What is a possible weakness of goal setting according to the text?

<p>Goal setting interferes with the learning process in new, complex jobs (B)</p> Signup and view all the answers

What is 'Merit Pay' according to the text?

<p>Annual percentage increase in pay based on job performance (B)</p> Signup and view all the answers

Which job design approach involves giving workers more tasks to perform but also more control over how to perform them?

<p>Job Enrichment (B)</p> Signup and view all the answers

What is a potential problem with job enrichment mentioned in the text?

<p>Lack of desire or skill (D)</p> Signup and view all the answers

What is the formula used to calculate the Motivating Potential Score (MPS) in the Job Characteristics Model?

<p>(Skill + Task + Task Variety Identity Sign 3) * Autonomy * Feedback (C)</p> Signup and view all the answers

Who is known as a proponent of job specialization according to the text?

<p>Fredrick Taylor (C)</p> Signup and view all the answers

Which psychological state is influenced by jobs that are high on autonomy?

<p>Experienced responsibility for the outcomes of the work (B)</p> Signup and view all the answers

What did Hackman and Oldman propose as a way to increase the motivating potential of jobs?

<p>The Job Characteristics Model (C)</p> Signup and view all the answers

What characteristic of a job involves the opportunity to do a variety of job activities using various skills and talents?

<p>Skill Variety (C)</p> Signup and view all the answers

What psychological state is influenced by jobs high on skill variety, task significance, and task identity?

<p>Intrinsic motivation (A)</p> Signup and view all the answers

Which job characteristic leads to the extent to which a job involves doing a complete piece of work, from beginning to end?

<p>Task Identity (D)</p> Signup and view all the answers

Which job design approach involves systematically moving workers between two or more jobs at regular intervals?

<p>Job Rotation (D)</p> Signup and view all the answers

What potential problem with job enrichment is mentioned in the text?

<p>Increased absenteeism (B)</p> Signup and view all the answers

What does job specialization involve?

<p>Breaking down jobs into small component tasks and standardizing them across all workers doing those jobs (B)</p> Signup and view all the answers

Which job design approach involves systematically moving workers between two or more jobs at regular intervals?

<p>Job Rotation (D)</p> Signup and view all the answers

What is one of the potential problems with job enrichment mentioned in the text?

<p>Excessive control over tasks (C)</p> Signup and view all the answers

What is 'Merit Pay'?

<p>An incentive system based on performance (B)</p> Signup and view all the answers

What is an aspect of job enrichment?

<p>Giving workers more tasks to perform but also more control over how to perform them (B)</p> Signup and view all the answers

What does job enlargement involve, according to the text?

<p>Adding variety to an employee's job by increasing the number of tasks (C)</p> Signup and view all the answers

What does the Job Characteristics Model proposed by Hackman and Oldman aim to increase?

<p>Intrinsic motivation (A)</p> Signup and view all the answers

In the context of goal-setting theory, what does 'SMART' goals stand for?

<p>Specific, Measurable, Achievable, Relevant, Time-bound (D)</p> Signup and view all the answers

What is growth need strength according to the text?

<p>The extent to which individuals want their work to contribute to personal development and fulfillment (D)</p> Signup and view all the answers

What is the main prediction of the Job Characteristics Theory?

<p>Employees will respond more favorably to jobs higher in motivating potential. (A)</p> Signup and view all the answers

In the context of the Goal-Setting Theory, what does 'SMART' goals stand for?

<p>Specific, Measurable, Aggressive, Relevant, Timely (C)</p> Signup and view all the answers

What is the primary effect of jobs high on feedback?

<p>Greater performance and satisfaction (D)</p> Signup and view all the answers

What characteristic of a job involves the impact that the job has on other people?

<p>Task Significance (A)</p> Signup and view all the answers

What is a possible weakness of goal setting?

<p>Goal setting interferes with the learning process in new, complex jobs. (A)</p> Signup and view all the answers

Which job design approach involves systematically moving workers between two or more jobs at regular intervals?

<p>Job Rotation (A)</p> Signup and view all the answers

What psychological state leads to higher intrinsic motivation and greater performance and satisfaction?

<p>Critical Psychological States (B)</p> Signup and view all the answers

What does Merit Pay involve, according to the text?

<p>Employees receive an annual percentage increase in their pay based on job performance. (D)</p> Signup and view all the answers

What is the extent to which people desire to achieve higher-order need satisfaction known as?

<p>'Growth Need Strength' (D)</p> Signup and view all the answers

'Piece Rate Pay' involves employees being paid a fixed amount of money for each unit they produce. What is this an example of?

<p>'Extrinsic Motivation' (C)</p> Signup and view all the answers

What is a characteristic of effective goal setting?

<p>Participative (D)</p> Signup and view all the answers

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