Designing a Motivating Work Environment Chapter 6 Quiz

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Which job design approach involves systematically moving workers between two or more jobs at regular intervals?

Job Specialization

Job Enrichment

Job Enlargement

Job Rotation (correct)

Who proposed the job characteristics model as a way to increase the motivating potential of jobs?

Hackman and Oldman (correct)

Adam Smith

Dr. Harjinder Gill

Frederick Taylor

What is the potential problem with job enrichment mentioned in the text?

Standardizing tasks

Lack of desire or skill (correct)

Job specialization

Demand for rewards

What does job enlargement involve, according to the text?

Expanding the number of different tasks workers perform within the same level of responsibility Signup and view all the answers

Which characteristic of a job involves the impact that the job has on other people?

Task significance Signup and view all the answers

What formula is used to calculate the Motivating Potential Score (MPS) in the Job Characteristics Model?

MPS = ( Skill + Task + Task Variety Identity Sign 3 ) X Autonomy X Feedback Signup and view all the answers

Which psychological state is influenced by jobs that are high on skill variety, task significance, and task identity?

Experienced meaningfulness of the work Signup and view all the answers

Which characteristic of a job provides for greater responsibility for work outcomes?

Autonomy Signup and view all the answers

What is the main effect of jobs high on feedback?

Greater performance and satisfaction Signup and view all the answers

What is growth need strength according to the text?

The extent to which people desire to achieve higher-order need satisfaction Signup and view all the answers

Which job characteristic leads to the ability to do the entire job?

Skill variety/Task identity Signup and view all the answers

In the context of goal-setting theory, what does 'SMART' goals stand for?

Specific, Measurable, Aggressive, Realistic, Timely Signup and view all the answers

What is a possible weakness of goal setting according to the text?

Goal setting interferes with the learning process in new, complex jobs Signup and view all the answers

What is 'Merit Pay' according to the text?

Annual percentage increase in pay based on job performance Signup and view all the answers

Which job design approach involves giving workers more tasks to perform but also more control over how to perform them?

Job Enrichment Signup and view all the answers

What is a potential problem with job enrichment mentioned in the text?

Lack of desire or skill Signup and view all the answers

What is the formula used to calculate the Motivating Potential Score (MPS) in the Job Characteristics Model?

(Skill + Task + Task Variety Identity Sign 3) * Autonomy * Feedback Signup and view all the answers

Who is known as a proponent of job specialization according to the text?

Fredrick Taylor Signup and view all the answers

Which psychological state is influenced by jobs that are high on autonomy?

Experienced responsibility for the outcomes of the work Signup and view all the answers

What did Hackman and Oldman propose as a way to increase the motivating potential of jobs?

The Job Characteristics Model Signup and view all the answers

What characteristic of a job involves the opportunity to do a variety of job activities using various skills and talents?

Skill Variety Signup and view all the answers

What psychological state is influenced by jobs high on skill variety, task significance, and task identity?

Intrinsic motivation Signup and view all the answers

Which job characteristic leads to the extent to which a job involves doing a complete piece of work, from beginning to end?

Task Identity Signup and view all the answers

Which job design approach involves systematically moving workers between two or more jobs at regular intervals?

Job Rotation Signup and view all the answers

What potential problem with job enrichment is mentioned in the text?

Increased absenteeism Signup and view all the answers

What does job specialization involve?

Breaking down jobs into small component tasks and standardizing them across all workers doing those jobs Signup and view all the answers

Which job design approach involves systematically moving workers between two or more jobs at regular intervals?

Job Rotation Signup and view all the answers

What is one of the potential problems with job enrichment mentioned in the text?

Excessive control over tasks Signup and view all the answers

What is 'Merit Pay'?

An incentive system based on performance Signup and view all the answers

What is an aspect of job enrichment?

Giving workers more tasks to perform but also more control over how to perform them Signup and view all the answers

What does job enlargement involve, according to the text?

Adding variety to an employee's job by increasing the number of tasks Signup and view all the answers

What does the Job Characteristics Model proposed by Hackman and Oldman aim to increase?

Intrinsic motivation Signup and view all the answers

In the context of goal-setting theory, what does 'SMART' goals stand for?

Specific, Measurable, Achievable, Relevant, Time-bound Signup and view all the answers

What is growth need strength according to the text?

The extent to which individuals want their work to contribute to personal development and fulfillment Signup and view all the answers

What is the main prediction of the Job Characteristics Theory?

Employees will respond more favorably to jobs higher in motivating potential. Signup and view all the answers

In the context of the Goal-Setting Theory, what does 'SMART' goals stand for?

Specific, Measurable, Aggressive, Relevant, Timely Signup and view all the answers

What is the primary effect of jobs high on feedback?

Greater performance and satisfaction Signup and view all the answers

What characteristic of a job involves the impact that the job has on other people?

Task Significance Signup and view all the answers

What is a possible weakness of goal setting?

Goal setting interferes with the learning process in new, complex jobs. Signup and view all the answers

Which job design approach involves systematically moving workers between two or more jobs at regular intervals?

Job Rotation Signup and view all the answers

What psychological state leads to higher intrinsic motivation and greater performance and satisfaction?

Critical Psychological States Signup and view all the answers

What does Merit Pay involve, according to the text?

Employees receive an annual percentage increase in their pay based on job performance. Signup and view all the answers

What is the extent to which people desire to achieve higher-order need satisfaction known as?

'Growth Need Strength' Signup and view all the answers

'Piece Rate Pay' involves employees being paid a fixed amount of money for each unit they produce. What is this an example of?

'Extrinsic Motivation' Signup and view all the answers

What is a characteristic of effective goal setting?

Participative Signup and view all the answers

Designing a Motivating Work Environment Chapter 6 Quiz

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Questions and Answers

Which job design approach involves systematically moving workers between two or more jobs at regular intervals?

Who proposed the job characteristics model as a way to increase the motivating potential of jobs?

What is the potential problem with job enrichment mentioned in the text?

What does job enlargement involve, according to the text?

Which characteristic of a job involves the impact that the job has on other people?

What formula is used to calculate the Motivating Potential Score (MPS) in the Job Characteristics Model?

Which psychological state is influenced by jobs that are high on skill variety, task significance, and task identity?

Which characteristic of a job provides for greater responsibility for work outcomes?

What is the main effect of jobs high on feedback?

What is growth need strength according to the text?

Which job characteristic leads to the ability to do the entire job?

In the context of goal-setting theory, what does 'SMART' goals stand for?

What is a possible weakness of goal setting according to the text?

What is 'Merit Pay' according to the text?

Which job design approach involves giving workers more tasks to perform but also more control over how to perform them?

What is a potential problem with job enrichment mentioned in the text?

What is the formula used to calculate the Motivating Potential Score (MPS) in the Job Characteristics Model?

Who is known as a proponent of job specialization according to the text?

Which psychological state is influenced by jobs that are high on autonomy?

What did Hackman and Oldman propose as a way to increase the motivating potential of jobs?

What characteristic of a job involves the opportunity to do a variety of job activities using various skills and talents?

What psychological state is influenced by jobs high on skill variety, task significance, and task identity?

Which job characteristic leads to the extent to which a job involves doing a complete piece of work, from beginning to end?

Which job design approach involves systematically moving workers between two or more jobs at regular intervals?

What potential problem with job enrichment is mentioned in the text?

What does job specialization involve?

Which job design approach involves systematically moving workers between two or more jobs at regular intervals?

What is one of the potential problems with job enrichment mentioned in the text?

What is 'Merit Pay'?

What is an aspect of job enrichment?

What does job enlargement involve, according to the text?

What does the Job Characteristics Model proposed by Hackman and Oldman aim to increase?

In the context of goal-setting theory, what does 'SMART' goals stand for?

What is growth need strength according to the text?

What is the main prediction of the Job Characteristics Theory?

In the context of the Goal-Setting Theory, what does 'SMART' goals stand for?

What is the primary effect of jobs high on feedback?

What characteristic of a job involves the impact that the job has on other people?

What is a possible weakness of goal setting?

Which job design approach involves systematically moving workers between two or more jobs at regular intervals?

What psychological state leads to higher intrinsic motivation and greater performance and satisfaction?

What does Merit Pay involve, according to the text?

What is the extent to which people desire to achieve higher-order need satisfaction known as?

'Piece Rate Pay' involves employees being paid a fixed amount of money for each unit they produce. What is this an example of?

What is a characteristic of effective goal setting?

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