Motivation and Employee Performance
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Questions and Answers

What is the term for individuals who receive and pass on information to others?

  • Upward Communicators
  • Normative Commitment
  • Tactical Leaders
  • Liaisons (correct)
  • What type of commitment is characterized by a sense of loyalty and obligation to an organization?

  • Continuance
  • Affective
  • Normative (correct)
  • Instrumental
  • What occurs when an employee's job description and characteristics are not clearly defined?

  • Job Enlargement
  • Job Rotation
  • Role Ambiguity (correct)
  • Job Enrichment
  • What is the term for a positive response to a challenging situation?

    <p>Eustress</p> Signup and view all the answers

    What is the term for the process of employees leaving their jobs?

    <p>Turn-over</p> Signup and view all the answers

    What is the term for a type of communication where employees provide feedback to management?

    <p>Upward Communication</p> Signup and view all the answers

    What is the primary purpose of evaluating employee performance?

    <p>To improve employee performance by providing feedback</p> Signup and view all the answers

    Which of the following is an example of extrinsic motivation?

    <p>Anticipation of rewards such as pay or praise</p> Signup and view all the answers

    What is the term for the rating error that occurs when an evaluator's impression of an individual affects the ratings made on each relevant dimension?

    <p>Halo error</p> Signup and view all the answers

    According to ERG Theory, what is the need that ceases to become more important for an employee who finds that salary increase and added benefits are already enough to settle with their current position?

    <p>Need for Existence</p> Signup and view all the answers

    What is the method of evaluating employee performance that involves comparing each possible pair of employees and choosing which one of each pair is the better employee?

    <p>Paired comparison</p> Signup and view all the answers

    What is the cornerstone of personnel selection?

    <p>Job Analysis</p> Signup and view all the answers

    What is the term used to describe an unofficial, informal communication network?

    <p>Grapevine</p> Signup and view all the answers

    According to the IMPACT theory, which behavioral style of a leader involves planning, organizing, and controlling employees' activities?

    <p>Instrumental Style</p> Signup and view all the answers

    What is the term used to describe the perceived fairness of actual decisions made in an organization?

    <p>Distributive Justice</p> Signup and view all the answers

    What is the term used to describe a type of communication that involves spreading information about significant events, such as salary increases or downsizing?

    <p>Rumor</p> Signup and view all the answers

    Which leadership strategy involves influencing followers through complimenting, doing favors, and being friendly and supportive?

    <p>Referent Power</p> Signup and view all the answers

    What is the term used to describe violent acts committed in response to a perceived injustice related to actual outcomes, such as layoffs?

    <p>Distributive Justice</p> Signup and view all the answers

    What is Anna's style of handling rumors and gossips?

    <p>She keeps them to herself</p> Signup and view all the answers

    Which of the following is NOT an indicator of a job/person mismatch?

    <p>Has a high level of motivation</p> Signup and view all the answers

    What is the focus of Leader-Member Exchange (LMX) theory?

    <p>The interactions between leaders and subordinates</p> Signup and view all the answers

    What is the concept that relates motivation and job satisfaction to fairness?

    <p>Equity Theory</p> Signup and view all the answers

    Why did the department head post scholarships and non-job-related opportunities on the bulletin board?

    <p>To inform interested employees in his department</p> Signup and view all the answers

    What is the term for a group that is created by the organization to accomplish specific goals within an unspecified time frame?

    <p>Formal group</p> Signup and view all the answers

    Which of the following is NOT a reason for informal groups to emerge?

    <p>Adherence to organizational set-up</p> Signup and view all the answers

    What is the term for the process of enhancing the functions of work groups?

    <p>Team building</p> Signup and view all the answers

    What is the term for the stage where groups manage themselves, assign tasks, plan and schedule work, make work-related decisions, and solve related problems?

    <p>Work team stage</p> Signup and view all the answers

    What is the term for the study of how a group is formed, what is their structure, and which processes are followed in their functioning?

    <p>Group dynamics</p> Signup and view all the answers

    What is the leadership style that is suitable for a disorganized organizational climate?

    <p>Tactical style</p> Signup and view all the answers

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