Podcast
Questions and Answers
What happens if an employee at Mom's Healing Hands is convicted of a serious crime that implies they are unable to perform their job honestly?
What happens if an employee at Mom's Healing Hands is convicted of a serious crime that implies they are unable to perform their job honestly?
- They will be terminated. (correct)
- They may be transferred to a different position.
- They will be put on probation.
- They may be required to undergo further training.
What action should employees take if they see another employee misusing company property?
What action should employees take if they see another employee misusing company property?
- Confiscate the property and report the incident to their manager.
- Confront the employee directly and demand they return the property.
- Ignore the incident, as it is not their concern.
- Report the incident to their home manager. (correct)
What is the policy of Mom's Healing Hands regarding criminal history checks?
What is the policy of Mom's Healing Hands regarding criminal history checks?
- Criminal history checks are conducted for all employees who are in contact with vulnerable adults.
- Criminal history checks are only conducted after an applicant has been hired. (correct)
- Criminal history checks are conducted on a case-by-case basis.
- All applicants must undergo a criminal history check before being hired.
What happens if Mom's Healing Hands discovers that an employee lied on their job application or during pre-hire interviews?
What happens if Mom's Healing Hands discovers that an employee lied on their job application or during pre-hire interviews?
Who is responsible for determining if an employee has a lack of good moral character?
Who is responsible for determining if an employee has a lack of good moral character?
What happens if a criminal history report reveals that an employee may not be suitable to work with vulnerable adults?
What happens if a criminal history report reveals that an employee may not be suitable to work with vulnerable adults?
What does Mom's Healing Hands reserve the right to do during an investigation into an employee's criminal history?
What does Mom's Healing Hands reserve the right to do during an investigation into an employee's criminal history?
Who is responsible for making the final decision regarding the outcome of an employee's criminal history investigation?
Who is responsible for making the final decision regarding the outcome of an employee's criminal history investigation?
According to the document, what is the employment status of employees at Mom's Healing Hands?
According to the document, what is the employment status of employees at Mom's Healing Hands?
Which of the following statements accurately reflects the document's stance on employee job security?
Which of the following statements accurately reflects the document's stance on employee job security?
What is the requirement for an employee to receive accommodations for a handicap under Michigan law?
What is the requirement for an employee to receive accommodations for a handicap under Michigan law?
What type of change to the employee's at-will status requires written documentation?
What type of change to the employee's at-will status requires written documentation?
What is the purpose of the "Management Rights" section in the document?
What is the purpose of the "Management Rights" section in the document?
According to the document, what level of authority does Mom's Healing Hands have in making decisions regarding employees?
According to the document, what level of authority does Mom's Healing Hands have in making decisions regarding employees?
What is the purpose of the "Equal Employment Opportunity Statement" in the document?
What is the purpose of the "Equal Employment Opportunity Statement" in the document?
What is one specific example of a change that Mom's Healing Hands can make without prior written notification?
What is one specific example of a change that Mom's Healing Hands can make without prior written notification?
Under what circumstances can an employee be required to submit to a urine analysis or blood test?
Under what circumstances can an employee be required to submit to a urine analysis or blood test?
What is the primary reason for drug testing in this context?
What is the primary reason for drug testing in this context?
What happens to an employee who is found to have a positive drug test result?
What happens to an employee who is found to have a positive drug test result?
What is a possible reason for an employee to be required to submit to a drug test?
What is a possible reason for an employee to be required to submit to a drug test?
Which of the following situations would be considered a good cause for mandatory drug testing?
Which of the following situations would be considered a good cause for mandatory drug testing?
What type of substances are specifically mentioned as being prohibited by the policy?
What type of substances are specifically mentioned as being prohibited by the policy?
What is the role of Mom’s Healing Hands in the drug testing process?
What is the role of Mom’s Healing Hands in the drug testing process?
What is the purpose of the chain of custody program in the drug testing process?
What is the purpose of the chain of custody program in the drug testing process?
When can results of a drug detection test be disclosed?
When can results of a drug detection test be disclosed?
What does Mom's Healing Hands do when an employee successfully completes a rehabilitation program?
What does Mom's Healing Hands do when an employee successfully completes a rehabilitation program?
What happens if an employee disagrees with the drug test results?
What happens if an employee disagrees with the drug test results?
What is the purpose of the initial screen?
What is the purpose of the initial screen?
What types of drugs are commonly identified in drug tests at Mom's Healing Hands?
What types of drugs are commonly identified in drug tests at Mom's Healing Hands?
Who is responsible for paying for the additional test if an employee challenges the results?
Who is responsible for paying for the additional test if an employee challenges the results?
What does Mom's Healing Hands do when an employee admits to having a substance abuse problem?
What does Mom's Healing Hands do when an employee admits to having a substance abuse problem?
What is the purpose of the confirmation test?
What is the purpose of the confirmation test?
Who is permitted to transport residents in company vehicles?
Who is permitted to transport residents in company vehicles?
In the context of this handbook, what does the term 'Staff' encompass?
In the context of this handbook, what does the term 'Staff' encompass?
What is the policy of Mom's Healing Hands regarding the use of company vehicles?
What is the policy of Mom's Healing Hands regarding the use of company vehicles?
What is the stated purpose of the 'Waiver Clause' in the handbook?
What is the stated purpose of the 'Waiver Clause' in the handbook?
What is the primary role of the handbook with regard to the policies and procedures at Mom's Healing Hands?
What is the primary role of the handbook with regard to the policies and procedures at Mom's Healing Hands?
What does the handbook explicitly state about the duration of its policies?
What does the handbook explicitly state about the duration of its policies?
What is the recommended course of action for staff if Mom's Healing Hands vehicle is not available for resident transport?
What is the recommended course of action for staff if Mom's Healing Hands vehicle is not available for resident transport?
What are the minimum requirements for someone to operate a Mom's Healing Hands vehicle for business purposes?
What are the minimum requirements for someone to operate a Mom's Healing Hands vehicle for business purposes?
What actions should staff take if a resident is absent without notice?
What actions should staff take if a resident is absent without notice?
In the event of an incident involving serious hostility, which of the following actions are required?
In the event of an incident involving serious hostility, which of the following actions are required?
Which of the following events are considered incidents under the policy?
Which of the following events are considered incidents under the policy?
According to the policy, what should be done after an incident involving destruction of property?
According to the policy, what should be done after an incident involving destruction of property?
What is the purpose of the written incident and accident report?
What is the purpose of the written incident and accident report?
Who is ultimately responsible for the investigation of an incident involving a visitor?
Who is ultimately responsible for the investigation of an incident involving a visitor?
What is the role of the resident's designated representative in an incident involving the resident?
What is the role of the resident's designated representative in an incident involving the resident?
In which scenario is it mandatory to contact the local police authority based on the content provided?
In which scenario is it mandatory to contact the local police authority based on the content provided?
Flashcards
At-Will Employment
At-Will Employment
Employment where either party can terminate without cause.
Disciplinary Provisions
Disciplinary Provisions
Advisory guidelines for employee discipline.
Employee Status Change
Employee Status Change
Any change in employment status must be written and signed.
Equal Employment Opportunity
Equal Employment Opportunity
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Accommodations for Handicaps
Accommodations for Handicaps
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Management Rights
Management Rights
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Job Classifications
Job Classifications
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Harassment Policies
Harassment Policies
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Resident's Right to Access Room
Resident's Right to Access Room
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Confidential Resident Records
Confidential Resident Records
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Immediate Emergency Procedures
Immediate Emergency Procedures
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Incident Reporting Requirements
Incident Reporting Requirements
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Contacting Representatives After Incident
Contacting Representatives After Incident
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Licensee Investigation After Incident
Licensee Investigation After Incident
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Resident Absence Protocol
Resident Absence Protocol
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Definition of Incident
Definition of Incident
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Traits for Success
Traits for Success
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Confidentiality Obligation
Confidentiality Obligation
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Property Misuse Reporting
Property Misuse Reporting
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Criminal History Check
Criminal History Check
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Post-Hire Assessment
Post-Hire Assessment
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Termination for Dishonesty
Termination for Dishonesty
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Investigating Criminal Reports
Investigating Criminal Reports
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Good Moral Character Requirement
Good Moral Character Requirement
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Employee Responsibilities
Employee Responsibilities
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Drug Testing Requirement
Drug Testing Requirement
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Accident Protocol
Accident Protocol
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Damage to Equipment
Damage to Equipment
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Suspicion of Impairment
Suspicion of Impairment
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Excess Absenteeism
Excess Absenteeism
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Legal Consequences
Legal Consequences
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Prescription Drug Reporting
Prescription Drug Reporting
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Policy Reference Guide
Policy Reference Guide
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Unilateral Right
Unilateral Right
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Waiver Clause
Waiver Clause
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Validity of Policies
Validity of Policies
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Driver Requirements
Driver Requirements
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Insurance Requirement
Insurance Requirement
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Proper Restraint
Proper Restraint
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Emergency Transportation Policy
Emergency Transportation Policy
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Classes of Drugs
Classes of Drugs
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Initial Screen
Initial Screen
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Confirmation Test
Confirmation Test
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Confidentiality of Results
Confidentiality of Results
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Challenge Test Results
Challenge Test Results
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Rehabilitation Program
Rehabilitation Program
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Attendance at Support Meetings
Attendance at Support Meetings
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Employer's Authority
Employer's Authority
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Study Notes
Personnel Policies at Mom's Healing Hands
- Purpose: Provide a home-like setting for semi-independent living consumers. The goal is to maximize residents' social and psychological growth in the least restrictive environment possible.
- At-Will Status of Employment: The employment relationship is "at-will", meaning either party can terminate it with or without cause and notice. Personnel decisions (hiring, transfer, suspension, etc.) are at the employer's sole discretion.
- Equal Employment Opportunity Statement: Mom's Healing Hands complies with all relevant anti-discrimination laws.
- Management Rights: Mom's Healing Hands reserves the right to hire, terminate, suspend, discipline, determine work hours, and assign tasks. They also have the right to modify job classifications, duties, and responsibilities; manage operations efficiently; and decide on equipment usage and services provided.
- Dress Code: Employees must wear scrubs as standard uniform. Scrub hats are optional.
- Qualifications: Administrators must have a high school diploma or equivalent, at least one year of experience working with facility residents, and be suitable to meet residents' physical, emotional, social, and intellectual needs. They must also demonstrate competence in handling emergencies and developing resident-service plans.
- Personnel File: Personnel files must include employment applications, tax forms, education, experience records, performance evaluations, and other documentation.
- Disciplinary Actions: Disciplinary actions follow a progressive system: verbal warning, first written warning with a plan of action, final written warning, and termination.
- Job Descriptions: Each position includes a written description outlining essential functions, responsibilities, and required qualifications.
- Promotions: Internal promotions are considered.
- Work Schedules: Policies for schedules and overtime calculations are detailed.
- Training & Development Policy: Employees must complete all mandated training and assessments.
- Time Sheet Administration: Accurate time tracking is crucial. All work must be recorded, and employees must sign in and out.
- Absences, No Call, No Show, and Tardiness: Absenteeism and tardiness will be addressed progressively, as well as being cause for termination.
- Acceptance of Gifts and Loans: Employees are strongly discouraged from accepting gifts from residents or clients.
- Telephones: Phone use is limited to business or emergencies during working hours.
- Visitors: Only authorized visitors are permitted in the home.
- No Solicitation: Sales or distribution activities are not allowed.
- Other Employment: Employees cannot work for competing businesses.
- Media Releases: Disclosure of information to the media will be strictly controlled.
- Employee Honesty and Integrity: Strict adherence to honesty, good morals, and integrity in work practices.
- Employee Health and Safety: Safe practices relating to employee wellbeing and safety are in place. Any incident must be promptly reported.
- Leaves of Absence: Leaves of absence for medical or maternity reasons are permitted.
- Medical Evaluations: Medical evaluations may be required.
- Resident Rights: Resident's rights relating to discrimination, freedom of expression, religious practices, and access to communications are protected and will be adhered to.
- Incidents and Accidents: Any accidents and/or serious incidents must be reported.
- Resident Absent Without Notice: Procedures for when a resident is absent without notice are outlined.
- Abuse Reporting: Any suspected abuse must be reported immediately.
- Military Leave: There are provisions for leaves of absence due to military service.
- Vacations: Specified vacation time may be requested.
- Sick Days: Appropriate documentation is necessary for illness-related absences.
- Bereavement: Bereavement leave is provided.
- Jury Duty: Employees will be accommodated for jury duty.
- Workers Compensation: Workers' compensation coverage is in place for employees.
- Social Security: Social Security payments are deducted and matched by the employer.
- Communications: Guidelines for communication within the workplace.
- Confidentiality: Information regarding residents must be kept confidential.
- Sexual Harassment Policy Sexual harassment prohibited; reporting procedures are defined.
- Transportation of Residents: Policies for staff transporting Residents are detailed.
- Substance Screen Policy: Substances screen is required for employees.
- Resignation: Proper notification required for resignation.
Important Notes
- This is a summary of policies and procedures.
- These policies do not constitute a contract between the employer and the employee.
- Policies can be updated unilaterally.
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