Mom's Healing Hands Employment Guidelines Quiz
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Questions and Answers

What happens if an employee at Mom's Healing Hands is convicted of a serious crime that implies they are unable to perform their job honestly?

  • They will be terminated. (correct)
  • They may be transferred to a different position.
  • They will be put on probation.
  • They may be required to undergo further training.
  • What action should employees take if they see another employee misusing company property?

  • Confiscate the property and report the incident to their manager.
  • Confront the employee directly and demand they return the property.
  • Ignore the incident, as it is not their concern.
  • Report the incident to their home manager. (correct)
  • What is the policy of Mom's Healing Hands regarding criminal history checks?

  • Criminal history checks are conducted for all employees who are in contact with vulnerable adults.
  • Criminal history checks are only conducted after an applicant has been hired. (correct)
  • Criminal history checks are conducted on a case-by-case basis.
  • All applicants must undergo a criminal history check before being hired.
  • What happens if Mom's Healing Hands discovers that an employee lied on their job application or during pre-hire interviews?

    <p>The employee will be immediately terminated. (C)</p> Signup and view all the answers

    Who is responsible for determining if an employee has a lack of good moral character?

    <p>The Department of Consumer &amp; Industry Services. (B)</p> Signup and view all the answers

    What happens if a criminal history report reveals that an employee may not be suitable to work with vulnerable adults?

    <p>Mom's Healing Hands will investigate and allow the employee to refute the information. (D)</p> Signup and view all the answers

    What does Mom's Healing Hands reserve the right to do during an investigation into an employee's criminal history?

    <p>Suspend the employee without pay. (C)</p> Signup and view all the answers

    Who is responsible for making the final decision regarding the outcome of an employee's criminal history investigation?

    <p>Mom's Healing Hands. (B)</p> Signup and view all the answers

    According to the document, what is the employment status of employees at Mom's Healing Hands?

    <p>At-will (B)</p> Signup and view all the answers

    Which of the following statements accurately reflects the document's stance on employee job security?

    <p>Employment is subject to the sole discretion of the employer. (C)</p> Signup and view all the answers

    What is the requirement for an employee to receive accommodations for a handicap under Michigan law?

    <p>Submitting a written request within 182 days of knowing or reasonably knowing the need. (B)</p> Signup and view all the answers

    What type of change to the employee's at-will status requires written documentation?

    <p>Changes in employment status from at-will to a different status. (B)</p> Signup and view all the answers

    What is the purpose of the "Management Rights" section in the document?

    <p>To outline the employer's authority in various aspects of the employment relationship. (B)</p> Signup and view all the answers

    According to the document, what level of authority does Mom's Healing Hands have in making decisions regarding employees?

    <p>Sole authority, without any constraints. (C)</p> Signup and view all the answers

    What is the purpose of the "Equal Employment Opportunity Statement" in the document?

    <p>To outline the company's commitment to anti-discrimination policies. (A)</p> Signup and view all the answers

    What is one specific example of a change that Mom's Healing Hands can make without prior written notification?

    <p>Establishment of new job classifications. (B)</p> Signup and view all the answers

    Under what circumstances can an employee be required to submit to a urine analysis or blood test?

    <p>All of the above. (D)</p> Signup and view all the answers

    What is the primary reason for drug testing in this context?

    <p>To ensure the safety of residents entrusted to the employee's care. (D)</p> Signup and view all the answers

    What happens to an employee who is found to have a positive drug test result?

    <p>The consequences are not explicitly stated in the provided text. (C)</p> Signup and view all the answers

    What is a possible reason for an employee to be required to submit to a drug test?

    <p>They have been observed behaving erratically at work. (D)</p> Signup and view all the answers

    Which of the following situations would be considered a good cause for mandatory drug testing?

    <p>An employee is found to be sleeping on the job. (B)</p> Signup and view all the answers

    What type of substances are specifically mentioned as being prohibited by the policy?

    <p>Alcoholic beverages, controlled substances, and illegal drugs. (B)</p> Signup and view all the answers

    What is the role of Mom’s Healing Hands in the drug testing process?

    <p>To administer the drug tests and ensure chain of custody protocols are followed. (B)</p> Signup and view all the answers

    What is the purpose of the chain of custody program in the drug testing process?

    <p>To prevent any tampering with the samples or results. (D)</p> Signup and view all the answers

    When can results of a drug detection test be disclosed?

    <p>Only when legally mandated, by a court order, or by the advice of the employer's attorney. (A), When an employee challenges the results of the test. (B), All of the above. (D)</p> Signup and view all the answers

    What does Mom's Healing Hands do when an employee successfully completes a rehabilitation program?

    <p>The employee is conditionally reinstated with limitations. (D)</p> Signup and view all the answers

    What happens if an employee disagrees with the drug test results?

    <p>The employee can challenge the results by having a second test at an approved laboratory. (C)</p> Signup and view all the answers

    What is the purpose of the initial screen?

    <p>To determine if any drugs are present in the sample. (A)</p> Signup and view all the answers

    What types of drugs are commonly identified in drug tests at Mom's Healing Hands?

    <p>Both illegal and over-the-counter drugs may be tested for. (C)</p> Signup and view all the answers

    Who is responsible for paying for the additional test if an employee challenges the results?

    <p>The employee. (B)</p> Signup and view all the answers

    What does Mom's Healing Hands do when an employee admits to having a substance abuse problem?

    <p>The employee is offered the opportunity to participate in a rehabilitation program. (A)</p> Signup and view all the answers

    What is the purpose of the confirmation test?

    <p>To identify the specific drug present in the sample. (A)</p> Signup and view all the answers

    Who is permitted to transport residents in company vehicles?

    <p>Any individual who may be required to transport a resident in an employer's vehicle, including emergency situations. (B)</p> Signup and view all the answers

    In the context of this handbook, what does the term 'Staff' encompass?

    <p>All employees, including those who may be required to transport residents in emergency situations. (B)</p> Signup and view all the answers

    What is the policy of Mom's Healing Hands regarding the use of company vehicles?

    <p>Company vehicles are to be used for all business purposes, regardless of the nature of the travel required. (A)</p> Signup and view all the answers

    What is the stated purpose of the 'Waiver Clause' in the handbook?

    <p>To ensure that employees fully understand and agree to the company's policies, and that these policies are not considered a contract. (A)</p> Signup and view all the answers

    What is the primary role of the handbook with regard to the policies and procedures at Mom's Healing Hands?

    <p>To provide a brief overview of the key policies and procedures of the company. (A)</p> Signup and view all the answers

    What does the handbook explicitly state about the duration of its policies?

    <p>The policies are subject to change without notice. (A)</p> Signup and view all the answers

    What is the recommended course of action for staff if Mom's Healing Hands vehicle is not available for resident transport?

    <p>Utilize Medicare / Medicaid transportation services. (B)</p> Signup and view all the answers

    What are the minimum requirements for someone to operate a Mom's Healing Hands vehicle for business purposes?

    <p>A valid Michigan driver's license and insurability under the company's insurance policy. (A)</p> Signup and view all the answers

    What actions should staff take if a resident is absent without notice?

    <p>Make a reasonable attempt to locate the resident by making appropriate telephone calls and searching the immediate area, while keeping in mind staffing requirements of the home. Contact the local police authority, the designated representative and the responsible agency. (B)</p> Signup and view all the answers

    In the event of an incident involving serious hostility, which of the following actions are required?

    <p>Immediately call 911, contact the administrator/home manager, complete a written incident and accident report, date and sign the report, and attempt to contact the designated representative and responsible agency. (D)</p> Signup and view all the answers

    Which of the following events are considered incidents under the policy?

    <p>A resident's seizure or a period of absence without prior notice. (B)</p> Signup and view all the answers

    According to the policy, what should be done after an incident involving destruction of property?

    <p>The administrator/home manager must immediately investigate the cause of the incident and send a copy of the incident report to the resident's designated representative and responsible agency within 48 hours. (D)</p> Signup and view all the answers

    What is the purpose of the written incident and accident report?

    <p>The written report provides a detailed account of the incident and serves as a record for future reference. (C)</p> Signup and view all the answers

    Who is ultimately responsible for the investigation of an incident involving a visitor?

    <p>The administrator/home manager. (A)</p> Signup and view all the answers

    What is the role of the resident's designated representative in an incident involving the resident?

    <p>The designated representative is responsible for making the initial notification to the resident's responsible agency and ensuring that they receive a copy of the incident report within 48 hours. (D)</p> Signup and view all the answers

    In which scenario is it mandatory to contact the local police authority based on the content provided?

    <p>When a resident is absent without prior notice from the facility. (D)</p> Signup and view all the answers

    Flashcards

    At-Will Employment

    Employment where either party can terminate without cause.

    Disciplinary Provisions

    Advisory guidelines for employee discipline.

    Employee Status Change

    Any change in employment status must be written and signed.

    Equal Employment Opportunity

    Policy ensuring no discrimination in employment practices.

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    Accommodations for Handicaps

    Requires employees to notify the employer for needs within 182 days.

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    Management Rights

    Rights retained by management including hiring and discipline.

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    Job Classifications

    Management's right to modify employee roles and duties.

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    Harassment Policies

    Rules to protect employees from discrimination or harassment.

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    Resident's Right to Access Room

    The right of a resident to enter their room whenever they wish.

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    Confidential Resident Records

    Records kept by the facility must be confidential and safeguarded as per licensing rules.

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    Immediate Emergency Procedures

    Actions to take immediately during a critical incident involving a resident.

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    Incident Reporting Requirements

    Written reports must be completed for specific incidents such as accidents or severe events.

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    Contacting Representatives After Incident

    The administrator must contact the resident's representative after an incident.

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    Licensee Investigation After Incident

    The licensee is responsible for investigating the cause of incidents or accidents immediately.

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    Resident Absence Protocol

    Steps to follow if a resident is absent without notice include contacting representatives and police.

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    Definition of Incident

    An incident includes seizures or unusual behavior episodes.

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    Traits for Success

    Certain traits can greatly enhance success chances over a lifetime.

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    Confidentiality Obligation

    Employees must keep confidential information private.

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    Property Misuse Reporting

    Employees must inform managers about unauthorized property use.

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    Criminal History Check

    Background checks are conducted on employees for safety reasons.

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    Post-Hire Assessment

    Ethical and moral character evaluations may occur after hiring.

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    Termination for Dishonesty

    Providing false information during hiring leads to immediate termination.

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    Investigating Criminal Reports

    Allegations in criminal reports will be verified before any action is taken.

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    Good Moral Character Requirement

    Convictions affecting moral integrity can lead to job loss.

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    Employee Responsibilities

    Employees cannot report to work under the influence of drugs or alcohol.

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    Drug Testing Requirement

    Employees suspected of intoxication must undergo drug or alcohol testing.

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    Accident Protocol

    Involvement in an accident may trigger a drug test.

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    Damage to Equipment

    Employees causing equipment damage may be tested for drugs or alcohol.

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    Suspicion of Impairment

    Employees who seem unable to perform duties might be tested for substance use.

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    Excess Absenteeism

    Frequent absence can lead to drug or alcohol testing.

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    Legal Consequences

    Employees convicted of drug-related offenses may face termination.

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    Prescription Drug Reporting

    Employees on prescription drugs must inform their manager.

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    Policy Reference Guide

    A document outlining policies and procedures for employees, serving as an informational resource.

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    Unilateral Right

    The employer's authority to change, add, or remove policies without employee consent.

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    Waiver Clause

    A statement acknowledging understanding of the handbook, emphasizing it’s not a contract.

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    Validity of Policies

    Policies are subject to change and not guaranteed to be permanent.

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    Driver Requirements

    Staff must have a valid driver's license to transport residents in employer vehicles.

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    Insurance Requirement

    Employees must be insurable under company auto insurance when driving.

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    Proper Restraint

    All vehicle occupants must be restrained as per legal requirements during transport.

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    Emergency Transportation Policy

    Staff encouraged to use Medicare/Medicaid services when employer vehicles are unavailable.

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    Classes of Drugs

    Groups of drugs include amphetamines, barbiturates, and more.

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    Initial Screen

    The first test to detect drug presence in a specimen.

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    Confirmation Test

    A follow-up test to confirm initial drug detection.

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    Confidentiality of Results

    Test results are kept private unless legally required to disclose.

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    Challenge Test Results

    Employees can dispute positive test results within three days.

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    Rehabilitation Program

    Support for employees with substance abuse issues to regain employment.

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    Attendance at Support Meetings

    Regular participation in AA or NA meetings is required post-rehabilitation.

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    Employer's Authority

    An employer can reconsider results based on additional tests and releases.

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    Study Notes

    Personnel Policies at Mom's Healing Hands

    • Purpose: Provide a home-like setting for semi-independent living consumers. The goal is to maximize residents' social and psychological growth in the least restrictive environment possible.
    • At-Will Status of Employment: The employment relationship is "at-will", meaning either party can terminate it with or without cause and notice. Personnel decisions (hiring, transfer, suspension, etc.) are at the employer's sole discretion.
    • Equal Employment Opportunity Statement: Mom's Healing Hands complies with all relevant anti-discrimination laws.
    • Management Rights: Mom's Healing Hands reserves the right to hire, terminate, suspend, discipline, determine work hours, and assign tasks. They also have the right to modify job classifications, duties, and responsibilities; manage operations efficiently; and decide on equipment usage and services provided.
    • Dress Code: Employees must wear scrubs as standard uniform. Scrub hats are optional.
    • Qualifications: Administrators must have a high school diploma or equivalent, at least one year of experience working with facility residents, and be suitable to meet residents' physical, emotional, social, and intellectual needs. They must also demonstrate competence in handling emergencies and developing resident-service plans.
    • Personnel File: Personnel files must include employment applications, tax forms, education, experience records, performance evaluations, and other documentation.
    • Disciplinary Actions: Disciplinary actions follow a progressive system: verbal warning, first written warning with a plan of action, final written warning, and termination.
    • Job Descriptions: Each position includes a written description outlining essential functions, responsibilities, and required qualifications.
    • Promotions: Internal promotions are considered.
    • Work Schedules: Policies for schedules and overtime calculations are detailed.
    • Training & Development Policy: Employees must complete all mandated training and assessments.
    • Time Sheet Administration: Accurate time tracking is crucial. All work must be recorded, and employees must sign in and out.
    • Absences, No Call, No Show, and Tardiness: Absenteeism and tardiness will be addressed progressively, as well as being cause for termination.
    • Acceptance of Gifts and Loans: Employees are strongly discouraged from accepting gifts from residents or clients.
    • Telephones: Phone use is limited to business or emergencies during working hours.
    • Visitors: Only authorized visitors are permitted in the home.
    • No Solicitation: Sales or distribution activities are not allowed.
    • Other Employment: Employees cannot work for competing businesses.
    • Media Releases: Disclosure of information to the media will be strictly controlled.
    • Employee Honesty and Integrity: Strict adherence to honesty, good morals, and integrity in work practices.
    • Employee Health and Safety: Safe practices relating to employee wellbeing and safety are in place. Any incident must be promptly reported.
    • Leaves of Absence: Leaves of absence for medical or maternity reasons are permitted.
    • Medical Evaluations: Medical evaluations may be required.
    • Resident Rights: Resident's rights relating to discrimination, freedom of expression, religious practices, and access to communications are protected and will be adhered to.
    • Incidents and Accidents: Any accidents and/or serious incidents must be reported.
    • Resident Absent Without Notice: Procedures for when a resident is absent without notice are outlined.
    • Abuse Reporting: Any suspected abuse must be reported immediately.
    • Military Leave: There are provisions for leaves of absence due to military service.
    • Vacations: Specified vacation time may be requested.
    • Sick Days: Appropriate documentation is necessary for illness-related absences.
    • Bereavement: Bereavement leave is provided.
    • Jury Duty: Employees will be accommodated for jury duty.
    • Workers Compensation: Workers' compensation coverage is in place for employees.
    • Social Security: Social Security payments are deducted and matched by the employer.
    • Communications: Guidelines for communication within the workplace.
    • Confidentiality: Information regarding residents must be kept confidential.
    • Sexual Harassment Policy Sexual harassment prohibited; reporting procedures are defined.
    • Transportation of Residents: Policies for staff transporting Residents are detailed.
    • Substance Screen Policy: Substances screen is required for employees.
    • Resignation: Proper notification required for resignation.

    Important Notes

    • This is a summary of policies and procedures.
    • These policies do not constitute a contract between the employer and the employee.
    • Policies can be updated unilaterally.

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    Description

    Test your knowledge on the employment policies at Mom's Healing Hands, specifically focusing on criminal history checks and employee responsibilities. This quiz covers important actions to take regarding misconduct and the implications of a criminal conviction. Ensure you understand the guidelines that pertain to maintaining integrity and moral character in the workplace.

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