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Module 1: Business Communication Essentials

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Questions and Answers

What does the Latin word 'communicare' mean?

To share, to impart, to participate (correct)
To write, to speak, to visualize
To organize, to manage, to control
To advertise, to promote, to sell

Which of the following is considered a means of verbal communication?

Oral communication (correct)
Visual communication
Audio-visual communication
All of the above

What is the meaning of business communication?

Conducting official meetings within an organization
Communicating with clients for promotional purposes
Sharing of information between people within an organization for commercial benefit (correct)
Exchanging personal views and ideas within an organization

What is a merit of written communication?

Easy to Preserve: documents are easy to preserve if they are in written form (A) Signup and view all the answers

Which of the following is an example of written communication?

Memo (B) Signup and view all the answers

What is the main purpose of business communication?

To share information for the commercial benefit of the organization (D) Signup and view all the answers

What is a demerit of written communication?

Expensive (C) Signup and view all the answers

Why is oral communication considered time-consuming?

No record for future reference (C) Signup and view all the answers

What is a disadvantage of oral communication?

Record for future reference (B) Signup and view all the answers

What is an advantage of oral communication?

Flexibility (C) Signup and view all the answers

Which mode of oral communication provides immediate feedback?

Face-to-face discussion (C) Signup and view all the answers

What is a requirement of effective written communication?

$Inoffensive language$ (C) Signup and view all the answers

Why is written communication often used as a reference?

$Coherent presentation$ (D) Signup and view all the answers

What makes oral communication impractical for illiterate individuals?

$No Record$ (A) Signup and view all the answers

Why does visual communication play a significant role?

$Clarity of ideas$ (B) Signup and view all the answers

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