Modes of Communication in Healthcare Quiz
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Questions and Answers

Why is it important to not cross our arms when we talk to a patient?

  • It helps to build rapport with the patient
  • It can make the patient feel unwelcome or defensive (correct)
  • It helps to establish authority with the patient
  • It can make the patient feel more comfortable

    • What is considered paralanguage?

  • The use of gestures and body language
  • The pitch, tone, and pacing of speech (correct)
  • The written communication between individuals
  • The nonverbal communication through eye contact

    • What are some special considerations for a patient that is drunk or high?

  • Providing them with strong coffee to sober them up
  • Using complex medical terms to communicate with them
  • Ensuring their privacy and confidentiality (correct)
  • Avoiding eye contact to prevent agitation

    • What is calming to mentally impaired patients?

    <p>Using simple language and clear instructions</p> Signup and view all the answers

    What is emotional intelligence?

    <p>The ability to understand, use, and manage emotions effectively</p> Signup and view all the answers

    Why is professional appearance important?

    <p>To create a positive first impression and build trust</p> Signup and view all the answers

    What do we want to avoid when using humor with a patient?

    <p>Using humor that may be offensive or misunderstood</p> Signup and view all the answers

    What considerations do we need to give to the visually impaired?

    <p>Using descriptive language and offering assistance if needed</p> Signup and view all the answers

    What are some examples of non-verbal communication?

    <p>Facial expressions and body language</p> Signup and view all the answers

    What is considered paralanguage?

    <p>The pitch, tone, and pacing of speech</p> Signup and view all the answers

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