Questions and Answers
Why is it important to not cross our arms when we talk to a patient?
It can make the patient feel unwelcome or defensive
What is considered paralanguage?
The pitch, tone, and pacing of speech
What are some special considerations for a patient that is drunk or high?
Ensuring their privacy and confidentiality
What is calming to mentally impaired patients?
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What is emotional intelligence?
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Why is professional appearance important?
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What do we want to avoid when using humor with a patient?
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What considerations do we need to give to the visually impaired?
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What are some examples of non-verbal communication?
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What is considered paralanguage?
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