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Questions and Answers
Why is it important to not cross our arms when we talk to a patient?
Why is it important to not cross our arms when we talk to a patient?
- It helps to build rapport with the patient
- It can make the patient feel unwelcome or defensive (correct)
- It helps to establish authority with the patient
- It can make the patient feel more comfortable
What is considered paralanguage?
What is considered paralanguage?
- The use of gestures and body language
- The pitch, tone, and pacing of speech (correct)
- The written communication between individuals
- The nonverbal communication through eye contact
What are some special considerations for a patient that is drunk or high?
What are some special considerations for a patient that is drunk or high?
- Providing them with strong coffee to sober them up
- Using complex medical terms to communicate with them
- Ensuring their privacy and confidentiality (correct)
- Avoiding eye contact to prevent agitation
What is calming to mentally impaired patients?
What is calming to mentally impaired patients?
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What is emotional intelligence?
What is emotional intelligence?
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Why is professional appearance important?
Why is professional appearance important?
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What do we want to avoid when using humor with a patient?
What do we want to avoid when using humor with a patient?
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What considerations do we need to give to the visually impaired?
What considerations do we need to give to the visually impaired?
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What are some examples of non-verbal communication?
What are some examples of non-verbal communication?
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What is considered paralanguage?
What is considered paralanguage?
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