Podcast
Questions and Answers
What percentage of adult patient encounters involve difficult patient-clinician encounters?
What percentage of adult patient encounters involve difficult patient-clinician encounters?
Who may feel frustrated after difficult patient-clinician encounters?
Who may feel frustrated after difficult patient-clinician encounters?
How are patients labeled as 'difficult'?
How are patients labeled as 'difficult'?
What contributes to difficult clinical encounters?
What contributes to difficult clinical encounters?
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What kind of patients may make a doctor-patient relationship difficult?
What kind of patients may make a doctor-patient relationship difficult?
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Study Notes
Difficult Patient-Clinician Encounters
- 15-20% of adult patient encounters involve difficult patient-clinician encounters.
Consequences of Difficult Encounters
- Clinicians may feel frustrated after difficult patient-clinician encounters.
Labeling Difficult Patients
- Patients are often labeled as 'difficult' based on their behavior, such as being demanding, non-adherent, or having unmet expectations.
Contributing Factors
- Factors that contribute to difficult clinical encounters include:
- Clinician factors: lack of communication skills, time constraints, and burnout
- Patient factors: complex medical conditions, mental health issues, and unrealistic expectations
- System factors: high workload, inadequate resources, and poor continuity of care
Challenging Patient Groups
- Patients who may make a doctor-patient relationship difficult include:
- Those with substance abuse issues
- Those with psychiatric disorders
- Those with chronic pain
- Those with complex, multi-morbid conditions
- Those from diverse cultural backgrounds with language or cultural barriers
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Description
Managing Difficult Patient-Clinician Encounters Quiz: Test your knowledge on handling diverse patients in various emotional states, from different backgrounds and cultures. Learn why it's crucial for doctors to navigate these situations effectively and improve patient care.