10 Questions
What are the two main categories in the model of employee behavior?
Internal and external factors
Which of the following is NOT considered an external force affecting employee behavior?
Motivation
What is one of the factors from the external environment that can influence employee behavior?
Global issues
Which of the following is NOT one of the four sets operating within the work environment that affect employee behavior?
Employee motivation
According to the model, what type of forces interact to produce a given behavior?
External and internal forces
What are personal outcomes?
Valued by individuals, such as pay and emotions
How can outcomes occur as a result of employee behavior, even if they are unpleasant?
By instilling fear or dislike in employees
What is the Pygmalion effect in relation to supervisors' influence on subordinates?
Supervisors' expectations influence subordinates' behavior and performance
How does the organization influence employee behavior?
Through culture, job design, and reward system
What role do immediate supervisors play in employees' work life?
Playing an important role in delegating tasks, setting expectations, evaluating performance, and providing feedback
Explore the key factors affecting employee behavior and their relationships in the workplace, including external forces like leadership and coworkers, as well as internal forces such as motivation and knowledge.
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