Model of Employee Behavior
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Questions and Answers

What are the two main categories in the model of employee behavior?

  • Leadership and organization aspects
  • Internal and external factors (correct)
  • Work environment and outcomes of performance
  • Motivation and attitudes
  • Which of the following is NOT considered an external force affecting employee behavior?

  • Competitors' actions
  • Motivation (correct)
  • Technological issues
  • General state of the economy
  • What is one of the factors from the external environment that can influence employee behavior?

  • Supervisor characteristics
  • Coworkers' attitudes
  • Global issues (correct)
  • Outcomes of performance
  • Which of the following is NOT one of the four sets operating within the work environment that affect employee behavior?

    <p>Employee motivation</p> Signup and view all the answers

    According to the model, what type of forces interact to produce a given behavior?

    <p>External and internal forces</p> Signup and view all the answers

    What are personal outcomes?

    <p>Valued by individuals, such as pay and emotions</p> Signup and view all the answers

    How can outcomes occur as a result of employee behavior, even if they are unpleasant?

    <p>By instilling fear or dislike in employees</p> Signup and view all the answers

    What is the Pygmalion effect in relation to supervisors' influence on subordinates?

    <p>Supervisors' expectations influence subordinates' behavior and performance</p> Signup and view all the answers

    How does the organization influence employee behavior?

    <p>Through culture, job design, and reward system</p> Signup and view all the answers

    What role do immediate supervisors play in employees' work life?

    <p>Playing an important role in delegating tasks, setting expectations, evaluating performance, and providing feedback</p> Signup and view all the answers

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