Mission University Hospitals Invoca Impact Quiz
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Questions and Answers

How many locations does University Hospitals have?

  • More than 200 locations (correct)
  • Less than 100 locations
  • About 150 locations
  • Exactly 100 locations

How many calls does University Hospitals receive per month?

  • More than 400,000 calls (correct)
  • About 500,000 calls
  • Less than 200,000 calls
  • Exactly 300,000 calls

What is one of University Hospital's current goals?

  • Increase the number of employees
  • Focus on administrative tasks
  • Create a more seamless patient journey (correct)
  • Reduce the number of hospitals

What is the role of Noah Brooks at University Hospitals?

<p>Manager of Digital Engagement and Analytics (B)</p> Signup and view all the answers

Why is it imperative for University Hospitals to ensure patients can connect with the right doctors and facilities?

<p>To maintain conversion rates from calls to appointments (B)</p> Signup and view all the answers

University Hospitals is based in New York City, New York.

<p>False (B)</p> Signup and view all the answers

University Hospitals has more than 200 locations.

<p>True (A)</p> Signup and view all the answers

Noah Brooks is the Director of Digital Engagement and Analytics at University Hospitals.

<p>False (B)</p> Signup and view all the answers

University Hospitals receives less than 300,000 calls per month.

<p>False (B)</p> Signup and view all the answers

One of University Hospital’s current goals is to create a more seamless journey for patients, from the moment they start researching symptoms or doctors through billing and follow-up care.

<p>True (A)</p> Signup and view all the answers

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