Grundlagen der Wirtschaftsinformatik - Informationsmanagement

Grundlagen der Wirtschaftsinformatik - Informationsmanagement

• Thema: Grundlagen der Wirtschaftsinformatik, Informationsmanagement
• Semester: Wintersemester 2024/25
• Dozent: Prof. Dr. Stefan Seidel
• Institut: Cologne Institute for IS (Köln)

Themen

• Informationssysteme und Digitalisierung
• Datenmanagement
• Informationssysteme und Nachhaltigkeit
• Internet der Dinge
• Geschäftsprozessmanagement
• Künstliche Intelligenz
• Systementwicklung
• Informationssysteme und Organisationen
• Enterprise Systems & Business Intelligence
• Informationssysteme und Ethik
• Digitale Infrastruktur und Plattformen
• Digitale Geschäftsmodelle
• Informationsmanagement
• Metaverse

Media Usage - April 2022

• Emails sent: 231,400,000 per minute
• Cryptocurrency purchased (USD): 90,200,000 per minute
• Texts sent: 16,000,000 per minute
• Searches on Google: 5,900,000 per minute
• Other relevant data: Information about various activities like snapping on Snapchat, content sharing on Facebook, swiping on Tinder, streaming hours, and financial transactions on platforms like Amazon and Venmo. Details on tweet sharing and time spent on Zoom meetings were also provided.

Informationsüberflutung

• Überflutung: Represents the large amount of information available today.
• Quelle: Lewislbonar, CC BY-SA 4.0

Informationsbegriff

• Information: Includes data, context, syntax, and time.
• Devisenkurs: 0.87€ = 1US$
• Zeichen: "0", "8", "7", or "," are examples.
• Quelle: Krcmar (2005)

Pragmatik, Semantik, Syntax

• Pragmatik: The way a sign is used
• Semantik: The relationship between the sign and the thing it represents/designates
• Syntax: The correct order or grammar used

Information als Wirtschaftsgut

• Materiell vs. Immateriell: High vs. low duplication costs. Tangible goods lose value with use, whereas intangible goods (information) do not. Tangible goods are often limited in terms of use, unlike intangible goods.
• Information: Low duplication costs, no loss of value with use, multiples can use simultaneously, easy logistics.

Traditionelle Produktionsfaktoren

• Volkswirtschaftlich: Arbeit, Boden, Kapital
• Betriebswirtschaftlich: Objektbezogene Arbeitsleistung, Betriebsmittel und Werkstoffe, Dispositive Faktoren

Information als Produktionsfaktor

• Zusätzlicher Faktor: Information is now a supplementary production factor in business processes. The prerequisites are the condition under which it is treated as an economic good.
• Knappheit: An additional premise is relative scarcity.

Beispiel: Musik früher und heute

• Technologieentwicklung: Describes the evolution of music consumption from physical CDs to digital downloads and streaming services using different technological methods. An iPod is shown as one such method of digital music consumption.

Beispiel: Software (Software Code Example Displayed)

• Programming example related to Artificial Intelligence.

Digitale Güter

• Nachrichten, Produktinformation, Unterhaltung, Reservierungen, Finanzmittel, und Dienstleistungen: Detailed examples of both physical and digital products that are provided in the form of digital content. For example, books, magazines, leaflets, articles, posts, speeches, journals, musical pieces, TV programs, photos, or games.

Informationsmanagement

• Definition: Management of information resources, processes, communication, technology, and overarching leadership responsibilities.
• Ziel: To optimally utilize information resources in line with business objectives.

Aufgabenorientierte Ansätze

• Strategische Aufgaben: Include situation analysis, goal planning, and strategic development.
• Administrative Aufgaben: Include project management, personnel management, data management, life cycle management, business process management, and knowledge management.
• Operative Aufgaben: Include production and problem management, service provision, etc.

Ebenenmodell (Information)

• Anforderungen: Includes customer requirements. An information system needs to match the customer's demands.
• Anforderungen: Requirements for infrastructure and technologies. A solid and suitable information system is needed.
• Informationseinsatz: Information usage must be optimized.
• Informations- und Kommunikationssysteme: Information systems that manage and process information. These systems are essential.
• Unterstützungsleistungen: Support and maintenance of the information system.
• Infrastrukturen der Informationsverarbeitung und Kommunikation: Infrastructure, technology, communication and information processing.

Layered Modular Architectures

• Layered Model: A multi-tiered model, describing different levels of data processing from the highest level of the content layer to the lowest level of the device layer (physical machinery).

Modell des Informationsmanagements (Krcmar)

• Führungsaufgaben des Informationsmanagements: Different levels of management tasks (overall, IT, and specific functionalities within IS)
• Management der Informationswirtschaft: Different management aspects (strategy, overall, data, process, and application lifecycle as well as communication and technology)
• Angebot und Verwendung: Matching demands with the system's capability

Informationsmanagement

• Detailed definition of what is covered under the term Informationsmanagement.

Das IM im Kontext (soziotechnische Systeme)

• Struktur: Overall structure and framework for the system. Technology: technologies that support information processing and management.
• Mensch: Role and engagement of people within the information system.
• Soziales System: Human interaction, communication, and organization.
• Technologisches System: Technical architecture.

Wer benötigt wann welche Information?

• A process and functional diagram where customer needs information at different stages of their request fulfillment process from the call center to the parts store, and finally to the customer.

Prozessanalyse

• Erhebung der Prozessbeteiligten und der Prozessressourcen: The goal is to collect information using a process model on which process elements are involved from customer contact to the final result.
• Informationsbedarfe Prozessbeteiligten: The informational need at each step in the process analysis diagram is specified.

Tools - Geschäftsprozessmodellierung

• Tools: Several types of tools (different software and other means) for business process modeling.

Informationsmodellierung

• Beispielhafter Screenshot: Demonstrative software screenshots illustrating modeling of actions and processes including factors like time, customer groups, articles, and monthly performance analysis.

Diskussion: Large Language Models

• Auswirkungen: The effects of large language models (LLMs) and similar technology in various aspects of information systems management.
• Risiken: Potential risks using LLMs in business environments.

Daten- und Informationsmanagement

• Beziehung: The interconnection between data and information management.

Weitere relevanten Ergebnisse

• Quellenverzeichnis: List of resources that detail the concepts and theories of the study.
• Kontaktinformationen: Contact information for the relevant institute and lecturer.

In diesem Quiz testen Sie Ihr Wissen über die Grundlagen der Wirtschaftsinformatik, insbesondere im Bereich Informationsmanagement. Themen wie Datenmanagement, Künstliche Intelligenz und digitale Geschäftsmodelle werden behandelt. Ideal für Studierende im Wintersemester 2024/25 am Cologne Institute for IS.