MGT340 Chapter 1: Introduction to Human Resource Management

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Questions and Answers

What is human resource management primarily concerned with?

Managing the organization's financial resources

Improving manufacturing processes

Developing marketing strategies

Attracting and retaining high-performing employees (correct)

What is a consequence of not having effective human resource management?

Increased profitability

Reduced employee turnover

Hiring unqualified employees with poor performance (correct)

Improved employee morale

Why is human resource management important for entrepreneurs?

To comply with labor laws

To ensure the business runs smoothly and successfully (correct)

To improve employee morale

To reduce labor costs

What is a potential consequence of committing unfair labor practices?

Facing authority action Signup and view all the answers

What is one of the responsibilities of a manager who spends time as an HR manager?

Managing employees Signup and view all the answers

What is a benefit of good human resource management?

Improved profits and performance Signup and view all the answers

In which type of organization is the HR function typically placed under the administration manager or other managers?

Small organizations Signup and view all the answers

Which of the following is NOT a function of Human Resource Management?

Financial planning Signup and view all the answers

What is the main purpose of sharing business accomplishments and personal events in an organization?

To create a sense of community and teamwork among employees Signup and view all the answers

What is the purpose of establishing a wage structure in an organization?

To provide a fair and competitive salary to employees Signup and view all the answers

What is a major challenge that companies may face when implementing remote work?

Monitoring and motivating employees Signup and view all the answers

Who is responsible for handling and overseeing all HR activities in a medium-sized organization?

HR manager Signup and view all the answers

What is a significant aspect of managing a diverse workforce?

Understanding the needs of different generations Signup and view all the answers

What is a challenge that HR departments may face when supporting remote employees?

Reconnecting with employees by phone Signup and view all the answers

What is the purpose of holding induction programs in an organization?

To provide training to new employees Signup and view all the answers

What is a consequence of remote work that companies need to address?

Loneliness and isolation Signup and view all the answers

What is a key aspect of supporting remote employees' emotional well-being?

Reconnecting with employees by phone Signup and view all the answers

What is a challenge that companies may face in the future of remote work?

Addressing loneliness and isolation Signup and view all the answers

What is the main goal of implementing suggestion schemes and team problem-solving activities?

To enhance employee productivity and efficiency Signup and view all the answers

What is a result of effective human resource management strategies?

Reduced employee turnover and absenteeism Signup and view all the answers

What is a key aspect of industrial relations in human resource management?

Handling grievances and collective bargaining negotiations Signup and view all the answers

What is a critical role of HR functions in a business?

Hiring qualified employees and retaining them Signup and view all the answers

When is it necessary for a company to establish a separate HR department?

When the company reaches a certain size and technical requirements of recruitment, training, and record keeping become too much for an administration department to handle Signup and view all the answers

What is a factor that determines the need for a separate HR department in a company?

The size of the organization Signup and view all the answers

What is a benefit of providing benefits and salary to employees?

Attracting and retaining employees Signup and view all the answers

Why do employers value human resources professionals who are well-versed in labour laws and industrial relations?

Because they can help with conflict resolution and addressing employee complaints Signup and view all the answers

What is a primary function of human resource management in terms of employee assistance?

Counselling and managing employee assistance programmes Signup and view all the answers

What is a primary function of an HR manager in terms of employee welfare?

Overseeing canteen facilities and transport provision Signup and view all the answers

What is an important aspect of human resource management in terms of preventing workplace misconduct?

Establishing programmes to prevent sexual harassment and violence Signup and view all the answers

Study Notes

Definition of Human Resource Management

Human Resource Management (HRM) involves developing and implementing systems to attract, develop, and retain a high-performing workforce.
HRM is the process of using a business's human resources to accomplish organizational goals.
It includes recruiting, developing, evaluating, and compensating workers, as well as coping with their workplace relations, health, and safety, and fairness matters.

Importance of Human Resource Management

Effective HRM improves profits and performance by ensuring that good employees lead to good results.
Managers may spend time as HR managers, requiring knowledge of both business profitability and employee management.
HRM is crucial for entrepreneurs, as employees are necessary for business success.
Workforce diversity, including varied race, age, gender, and culture, can increase crisis, and managers must understand the needs of each employee group.
Remote working requires HR departments to provide online training and ensure employee motivation.

Challenges in Human Resource Management

Remote working can lead to employees feeling disconnected, and HR departments must reconnect with them through phone calls, technological training, and resource access.
Ensuring emotional well-being is crucial, especially in remote working, and companies must find ways to combat loneliness and isolation.

Structure of Human Resource Functions

Large organizations have a separate HR unit/department that specializes in HR functions.
Small organizations have informal HR units/ departments, usually under administration managers or other managers.
Medium organizations have their own HR units/ departments, with HR managers responsible for overseeing all HR activities.

Functions of Human Resource Management

Employment functions include human resource planning, setting policies, administering disciplinary action systems, recruitment, and selection.
Training and development functions include holding induction programs, providing skills training, and organizing supervisory and management development programs.
Compensation and reward systems functions include developing wage structures, preparing information for payroll, and establishing incentive schemes.
Other functions include employee services, productivity improvement schemes, and industrial relations.

Factors Determining HR Department

Size of the organization determines the need for a separate HR department.
Unionization of the workforce requires HR professionals knowledgeable in labor laws and industrial relations.
Health and safety concerns, such as organizing safety programs and establishing wellness programs, also influence the need for a separate HR department.

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Description

This quiz covers the basics of Human Resource Management, including the definition, development, and implementation of HR systems in organizations.