Management Approaches Quiz and Flashcards

Questions and Answers

The scientific approach to management emerged in the early 20th century when companies wished to increase worker productivity to counteract _____

labor shortages

Frederick Taylor is associated with the scientific management approach to management.

True

What should be included in Renata's analysis using the systems perspective?

Equipment

Peter Drucker is credited with providing the first modern handbook on the subject of ______.

Management Signup and view all the answers

In which ways did Munsterberg suggest that psychologists could contribute to industry?

Recognize the psychological conditions necessary for employees to do their best work; Identify the people who are best suited for a job; Identify ways managers can encourage employees to take desired actions. Signup and view all the answers

In order to follow Mary Parker Follett's concept of integration, a company should ______.

hold meetings between managers and workers to solve problems in a mutually beneficial way Signup and view all the answers

_ management focuses on managing the production and __.

Operations Signup and view all the answers

In terms of the systems viewpoint, _______ is information about the reaction of the environment to the outputs that affects the inputs.

Feedback Signup and view all the answers

According to the ____ viewpoint, a management problem should be handled according to the individual and the environmental situation.

Contingency Signup and view all the answers

Shared value and (...........) development consider environmental and social effects of business as well as profit.

Sustainable Signup and view all the answers

What is accurate regarding the importance of learning about a company's mission and vision statements before a job interview?

These statements tell you what the company wants to achieve over time; You will be a better fit for a company if you support their mission and vision statements; These statements tell you why the company exists. Signup and view all the answers

According to the systems viewpoint, what are three types of inputs?

People, Money, Equipment Signup and view all the answers

Who is known as the 'father of industrial psychology'?

Hugo Munsterberg Signup and view all the answers

Which management viewpoint asks, 'What method is the best to use under these particular circumstances?'

Contingency Signup and view all the answers

What should an individual consider learning about a company before going to a job interview?

Company's core values and culture; Company mission and vision statements Signup and view all the answers

Scientific management is the study of work methods to improve the productivity of _____.

The individual workers Signup and view all the answers

The classical viewpoint of management emphasizes ways to ______.

manage work more efficiently Signup and view all the answers

An open system fosters the idea that two or more forces combined create an effect that is greater than the sum of their individual effects. This is known as _____.

Synergy Signup and view all the answers

What are the contemporary approaches to management?

Shared value and sustainable development; High-performance practices; Learning organizations Signup and view all the answers

Which individuals helped pioneer administrative management theory?

Charles Clinton Spaulding; Henri Fayol; Max Weber Signup and view all the answers

Charles Clinton Spaulding proposed eight _____ of management based in part on his childhood experiences working at his father's fields.

necessities Signup and view all the answers

The field of industrial ______ (the study of human behavior in the workplace) is based on Hugo Munsterberg's theories.

Psychology Signup and view all the answers

According to Henri Fayol, what are the major functions of management?

Planning; Organizing; Controlling; Leading Signup and view all the answers

What are issues with the classical viewpoint?

It fails to account for the importance of human needs; It views humans as cogs in a machine; It is overly mechanistic. Signup and view all the answers

The behavioral management viewpoint emphasized the importance of ______.

understanding human behavior and motivating employees to achieve Signup and view all the answers

The original focus of the Hawthorne studies was the ______.

effects of lighting levels on worker productivity Signup and view all the answers

Identify the two theorists who contributed the most to the human relations movement.

McGregor; Maslow Signup and view all the answers

Maslow's hierarchy of needs resulted from the study of ______.

Signup and view all the answers

Maslow's hierarchy of human needs proposes that people are motivated by which needs?

Self-actualization; Love; Safety; Esteem; Physiological Signup and view all the answers

The management approach of _____ was one of the first to recognize that enriching the lives of organizational and community family was just as important as a company making a profit?

Spaulding Signup and view all the answers

A supervisor who considers employees to be irresponsible and resistant to change would be characterized as a Theory _______ manager.

X Signup and view all the answers

If you believe your employees are capable of taking on responsibility with sufficient self-direction and self-control, you are a Theory ___ manager.

Y Signup and view all the answers

What four disciplines are included in the behavioral science approach to management?

Anthropology; Psychology; Sociology; Economics Signup and view all the answers

What are the branches of quantitative management?

Evidence-based management; Operations management Signup and view all the answers

Evidence-based management focuses on bringing _____ to the decision process.

rationality Signup and view all the answers

A system is a set of _____ parts that operate together to achieve a common purpose.

interrelated Signup and view all the answers

According to the systems viewpoint, the part of a system that involves turning raw materials and knowledge into a new and different product or service is called _____.

transformational processes Signup and view all the answers

In terms of the systems viewpoint, profits and losses are types of _______.

Outputs Signup and view all the answers

Which management perspectives typically consider an organization to be a closed system?

Classical management viewpoint; Management science perspective Signup and view all the answers

The application of quantitative techniques, such as statistics and computer simulations, to management is called _____ management.

quantitative Signup and view all the answers

According to the systems viewpoint, James' bakery's flour, sugar, yeast, and eggs would be considered _, whereas the decorated brownies he sells would be considered _.

inputs; outputs Signup and view all the answers

According to the systems viewpoint, what are three types of inputs?

Equipment; Money; People Signup and view all the answers

A closed system has little interaction with its environment.

True Signup and view all the answers

_____ approaches to management include learning organizations, high-performance work practices, and sustainable development.

Contemporary Signup and view all the answers

What are two types of outputs according to the systems viewpoint?

Employee satisfaction; Finished products Signup and view all the answers

A learning organization:

Actively creates, acquires, and transfers knowledge within itself; Is able to modify its behavior to reflect new knowledge Signup and view all the answers

What organization launched the PRME?

United Nations Signup and view all the answers

What are Taylor's principles of scientific management?

Evaluate a task by scientifically studying each part of it; Carefully select workers with the right abilities for the task Signup and view all the answers

What are primary concerns of shared value and sustainable development?

Global equilibrium; Environmental effects; Social impacts Signup and view all the answers

When Mary Parker Follett referred to the use of 'communities' within an organization, she meant that ______.

managers and subordinates should work together to solve issues Signup and view all the answers

Operations management focuses on _____.

managing the production and delivery of an organization's products or services more effectively Signup and view all the answers

Henri Fayol is credited with being the first person to ______ management behavior.

systematize Signup and view all the answers

Study Notes

Scientific Management

Originated in the early 20th century to improve productivity in response to labor shortages.
Frederick Taylor, known as the "father of scientific management," emphasized studying work methods for efficiency.

Major Theorists

Peter Drucker provided the first modern handbook on management.
Hugo Munsterberg is recognized as the "father of industrial psychology" for his studies on workplace behavior.
Mary Parker Follett introduced integration concepts emphasizing collaboration between managers and employees.

Key Concepts in Management Theory

Systems perspective analyzes interrelated components, including equipment and feedback mechanisms.
Contingency viewpoint suggests that management approaches should vary depending on the individual and environmental context.
Classical viewpoint focuses on efficient management systems, often neglecting human needs.

Importance of Management Functions

Henri Fayol outlined major functions: planning, organizing, controlling, and leading.
The behavioral management perspective underlines understanding and motivating human behavior in organizations.

Inputs and Outputs in Management

Inputs include people, money, and equipment; outputs relate to employee satisfaction and finished products.
Transformational processes convert inputs into new products or services.

Learning and Sustainable Development

Learning organizations continuously create and transfer knowledge, adapting behaviors in response to new insights.
Contemporary management approaches emphasize shared value and sustainable development, taking into account social and environmental impacts.

Hierarchy of Needs

Maslow's hierarchy identifies motivation through five levels: physiological, safety, love, esteem, and self-actualization.

Quantitative Management

Quantitative management applies statistical and analytical techniques to improve decision-making processes.

Perspectives on Management Characteristics

Closed systems interact minimally with their environments, while open systems encourage external interactions for enhanced synergy.
Theory X managers view employees as irresponsible, whereas Theory Y managers see them as capable of self-direction.

Issues with Classical Viewpoint

The classical viewpoint has been criticized for its mechanistic view of humans as mere cogs in a machine and for overlooking human needs.

Organizational Values and Vision

Understanding a company's mission and vision is critical before job interviews, as it aligns personal values with organizational goals.

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Description

Test your knowledge of Chapter 2 from the Management Science Basics. This quiz covers important concepts such as the scientific management approach and key figures like Frederick Taylor. Perfect for students looking to reinforce their understanding of management principles.

MGT SB Chapter 2 Flashcards

Questions and Answers

The scientific approach to management emerged in the early 20th century when companies wished to increase worker productivity to counteract _____

Frederick Taylor is associated with the scientific management approach to management.

What should be included in Renata's analysis using the systems perspective?

Peter Drucker is credited with providing the first modern handbook on the subject of ______.

In which ways did Munsterberg suggest that psychologists could contribute to industry?

In order to follow Mary Parker Follett's concept of integration, a company should ______.

_____ management focuses on managing the production and ______.

In terms of the systems viewpoint, _______ is information about the reaction of the environment to the outputs that affects the inputs.

According to the ____ viewpoint, a management problem should be handled according to the individual and the environmental situation.

Shared value and (...........) development consider environmental and social effects of business as well as profit.

What is accurate regarding the importance of learning about a company's mission and vision statements before a job interview?

According to the systems viewpoint, what are three types of inputs?

Who is known as the 'father of industrial psychology'?

Which management viewpoint asks, 'What method is the best to use under these particular circumstances?'

What should an individual consider learning about a company before going to a job interview?

Scientific management is the study of work methods to improve the productivity of _____.

The classical viewpoint of management emphasizes ways to ______.

An open system fosters the idea that two or more forces combined create an effect that is greater than the sum of their individual effects. This is known as _____.

What are the contemporary approaches to management?

Which individuals helped pioneer administrative management theory?

Charles Clinton Spaulding proposed eight _____ of management based in part on his childhood experiences working at his father's fields.

The field of industrial ______ (the study of human behavior in the workplace) is based on Hugo Munsterberg's theories.

According to Henri Fayol, what are the major functions of management?

What are issues with the classical viewpoint?

The behavioral management viewpoint emphasized the importance of ______.

The original focus of the Hawthorne studies was the ______.

Identify the two theorists who contributed the most to the human relations movement.

Maslow's hierarchy of needs resulted from the study of ______.

Maslow's hierarchy of human needs proposes that people are motivated by which needs?

The management approach of _____ was one of the first to recognize that enriching the lives of organizational and community family was just as important as a company making a profit?

A supervisor who considers employees to be irresponsible and resistant to change would be characterized as a Theory _______ manager.

If you believe your employees are capable of taking on responsibility with sufficient self-direction and self-control, you are a Theory ___ manager.

What four disciplines are included in the behavioral science approach to management?

What are the branches of quantitative management?

Evidence-based management focuses on bringing _____ to the decision process.

A system is a set of _____ parts that operate together to achieve a common purpose.

According to the systems viewpoint, the part of a system that involves turning raw materials and knowledge into a new and different product or service is called _____.

In terms of the systems viewpoint, profits and losses are types of _______.

Which management perspectives typically consider an organization to be a closed system?

The application of quantitative techniques, such as statistics and computer simulations, to management is called _____ management.

According to the systems viewpoint, James' bakery's flour, sugar, yeast, and eggs would be considered _______, whereas the decorated brownies he sells would be considered _______.

According to the systems viewpoint, what are three types of inputs?

A closed system has little interaction with its environment.

_____ approaches to management include learning organizations, high-performance work practices, and sustainable development.

What are two types of outputs according to the systems viewpoint?

A learning organization:

What organization launched the PRME?

What are Taylor's principles of scientific management?

What are primary concerns of shared value and sustainable development?

When Mary Parker Follett referred to the use of 'communities' within an organization, she meant that ______.

Operations management focuses on _____.

Henri Fayol is credited with being the first person to ______ management behavior.

Study Notes

Scientific Management

Major Theorists

Key Concepts in Management Theory

Importance of Management Functions

Inputs and Outputs in Management

Learning and Sustainable Development

Hierarchy of Needs

Quantitative Management

Perspectives on Management Characteristics

Issues with Classical Viewpoint

Organizational Values and Vision

Studying That Suits You

Description

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_ management focuses on managing the production and __.

According to the systems viewpoint, James' bakery's flour, sugar, yeast, and eggs would be considered _, whereas the decorated brownies he sells would be considered _.