MGT 490: Strategy, Competitive Advantage

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Questions and Answers

What is the main goal of a firm's strategy?

  • To maximize production volume
  • To gain competitive advantages (correct)
  • To follow industry trends
  • To minimize expenses

What is a key characteristic of a firm's objectives?

  • They should be independent of the firm's mission
  • They should be broad and unspecific
  • They should be specific and measurable (correct)
  • They should be immeasurable

What does 'strategy-structure fit' ensure?

  • That the firm has a diverse workforce
  • That employee satisfaction is high
  • That strategies are carried out effectively (correct)
  • That the firm's marketing is creative

What does the term strategy implementation refer to?

<p>How strategies are carried out (D)</p> Signup and view all the answers

What is the definition of 'competitive advantage'?

<p>Creating more economic value than competitors (C)</p> Signup and view all the answers

What must be present for a firm's offering to provide competitive advantage?

<p>It must be something different from competitors' offerings (B)</p> Signup and view all the answers

What does 'PESTEL' analysis examine?

<p>External environment factors (A)</p> Signup and view all the answers

Which of these factors is part of the 'economic' segment of PESTEL?

<p>Interest rates (D)</p> Signup and view all the answers

What is the focus of 'sociocultural' factors in PESTEL analysis?

<p>Society's cultures, norms, and values (D)</p> Signup and view all the answers

What is the primary aim of external analysis for a firm?

<p>To discover threats and opportunities (D)</p> Signup and view all the answers

What is the term for the pressures that suppliers can exert on an industry's profit potential?

<p>Power of suppliers (C)</p> Signup and view all the answers

In Porter's Five Forces, what does the 'threat of new entrants' refer to?

<p>The risk that potential competitors will enter an industry (A)</p> Signup and view all the answers

The PESTEL framework is primarily used for what type of analysis?

<p>External Analysis (C)</p> Signup and view all the answers

What does internal analysis primarily help a firm determine?

<p>Its resources and capabilities (A)</p> Signup and view all the answers

Which of these is a key component of internal analysis?

<p>VRIO framework (C)</p> Signup and view all the answers

What are the four categories of resources in the Resource-Based View?

<p>Financial, physical, human, and organizational (A)</p> Signup and view all the answers

What is the meaning of 'Resource Heterogeneity'?

<p>Different firms may have different resources (B)</p> Signup and view all the answers

In the VRIO framework, what does the 'V' stand for?

<p>Valuable (D)</p> Signup and view all the answers

A resource that is valuable and rare, but not costly to imitate, provides what type of competitive advantage?

<p>Temporary (A)</p> Signup and view all the answers

Which of the following conditions increases the cost of imitation?

<p>Resources that are causally ambiguous (C)</p> Signup and view all the answers

What does the term competitive parity mean?

<p>A firm's offerings are equivalent to average (A)</p> Signup and view all the answers

What is a likely result of competitive advantage?

<p>High profits (D)</p> Signup and view all the answers

The threat of substitute products is high when:

<p>Substitute products are cheaper (D)</p> Signup and view all the answers

What are the two levels of strategy?

<p>Business and Corporate (B)</p> Signup and view all the answers

Business-level strategy answers which question?

<p>How to compete and win in that market? (B)</p> Signup and view all the answers

What is the primary focus of a 'cost leadership' strategy?

<p>Becoming the lowest-cost producer (D)</p> Signup and view all the answers

What does a 'differentiation' strategy involve?

<p>Offering unique products or services to stand out (D)</p> Signup and view all the answers

What organizational element facilitates cost reduction?

<p>Specialization (C)</p> Signup and view all the answers

What is an example of a company that uses cost leadership?

<p>Walmart (B)</p> Signup and view all the answers

What is the benefit of economies of scale?

<p>Lower average costs (C)</p> Signup and view all the answers

What is a risk associated with economies of scale?

<p>diseconomies of scale (D)</p> Signup and view all the answers

Give an example of a company that applies a product differentiation strategy

<p>Harley-Davidson (C)</p> Signup and view all the answers

When using differentiation, what is a signal of its effectiveness?

<p>Increased Sales (C)</p> Signup and view all the answers

Compared to tangible resources, are intangible resources more or less difficult to imitate?

<p>More difficult (D)</p> Signup and view all the answers

Are first-mover advantages easy or more difficult to imitate?

<p>Difficult (A)</p> Signup and view all the answers

Which one of those is an example of Low Cost Conditions?

<p>Transactional Exchange (A)</p> Signup and view all the answers

Which organizational aspect facilitates cost reduction?

<p>Specialization (A)</p> Signup and view all the answers

What type of organizational structure is the U-Form?

<p>Unitary (A)</p> Signup and view all the answers

What does the PESTEL framework help firms to identify?

<p>External environmental factors (C)</p> Signup and view all the answers

Which of the following is examined in 'internal analysis'?

<p>VRIO (A)</p> Signup and view all the answers

According to the resource-based view (RBV), what are the categories of resources?

<p>Financial, Physical, Human, Organizational (C)</p> Signup and view all the answers

What condition is considered a 'high cost condition' regarding imitation of resources?

<p>Protected Technology (D)</p> Signup and view all the answers

In which organizational structure does specialization within functions facilitate cost reduction?

<p>Functional Structure (D)</p> Signup and view all the answers

Flashcards

What is strategy?

A firm's theory about how to gain competitive advantages.

What is Competitive Advantage?

The ability to create more economic value than competitors.

What is the strategy formulation process?

A process involving mission, objectives, external and internal analysis, strategic choice, and implementation to get competitive advantage.

What are Objectives?

Specific, measurable targets that help a firm achieve its mission and influence the strategic management process.

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What is External and Internal Analysis?

A systematic examination of the external and internal environment of the firm, considering factors such as PESTEL and VRIO.

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What is Strategic Choice?

The process of making strategic choices at the business and corporate level, considering market entry strategies and competition.

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What is Strategy Implementation?

How strategies are carried out, including who does what, organizational structure, and strategy-structure fit.

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What is Competitive Advantage?

The ability to create more economic value than competitors through preference or cost advantage.

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What is Temporary Competitive Advantage?

Advantage that typically results in high profits but is often temporary due to competition imitations.

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What is Sustainable Competitive Advantage?

Advantage when competitors are unable to imitate the source of advantage, though it may be lost over time.

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What is Competitive Parity?

When a firm's offerings are 'average,' with no preference from people and no cost advantage.

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What is Competitive Disadvantage?

When people have an aversion to a firm's offerings, leading to cost disadvantages and negative reputation.

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Emergent vs. Intended Strategies

The strategic management process leads managers to intended strategies, but conditions may lead to emergent strategies.

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Achieving competitive parity

Firms that achieve competitive parity and survive by adapting their strategy over time

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What does External Analysis allow firms?

Allows firms to discover threats and opportunities, see if above-normal profits are likely, understand competition, and make informed strategic choices.

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What is the PESTEL framework?

Framework that scan, monitor and evaluate external factors, grouping environmental factors into six segments.

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What are Political Factors?

Pressure that government organizations can exert to influence the firm, often resulting in changes in legislation.

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What are Economic Factors?

Macroeconomic factors affecting economy-wide phenomena, including growth rates, employment, interest rates, and currency exchange rates.

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What are Sociocultural Factors?

Society's cultures, norms, and values, as well as demographic trends such as population characteristics.

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What are Technological Factors?

Application of knowledge to create new processes and products, including innovations in process and product technology.

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What are Environmental Factors?

Broad environmental issues such as the natural environment, climate change, and sustainable economic growth.

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What are Legal Factors?

Official outcomes of political processes consisting of laws mandates and regulations

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What is the Porter Five Forces Model?

A model that helps strategic leaders understand the profit potential of different industries and position firms for competitive advantage.

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Threat of Entry

The risk that potential competitors will enter an industry, lowering profit potential.

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What is Power of Suppliers?

Pressures that suppliers can exert on an industry's profit potential by demanding higher prices for their inputs.

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What is Power of Buyers?

When industry customers get price discounts or demand higher quality/service, lowering industry profit potential.

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What is Threat of Substitutes?

Meeting the same basic customer need but in a different way, drawing from outside the given industry.

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What is Rivalry Among Competitors?

The intensity with which companies in the same industry jockey for market share and profitability.

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What defines Competitive Industry Structure?

Number and size of competitors, firm's degree of pricing power, type of product or service, height of entry barriers

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What does Internal Analysis tell us?

It provides a comparative look at a firm's strengths, weaknesses, and how they compare to competitors.

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Why does Internal Analysis matter?

Resource-based View

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The Resource-Based View

Firms achieve better economic performance due to resource advantages.

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What are Capabilities?

Skills and abilities enabling firms to use resources effectively.

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Categories of Resources

Financial, physical, human and organisational

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Resource Heterogeneity

Different firms may have different resources.

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Resource Immobility

It may be costly for firms without certain resources to acquire or develop them.

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What is The VRIO Framework?

Tool to determine competitive implications using 4 Questions.

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The VRIO Framework - Value

The resource enable the firm to exploit an external oppurtunity or neutralise threat?

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The VRIO Framework - Rarity

How rare enough are the resources such that perfect competiton has not set in?

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The VRIO Framework - Imitability

Temporary competitive advantage of valuable and rare resourcse only

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The VRIO Framework - Organisation

A firm's structure and control mechanisms must be aligned so as to give people ability to exploit firm's resources

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What are Competitive Dynamics?

Strategic decisions and actions of firms in response to other firms.

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What is “No Action” Response

A firm may decide there is no action

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"Change" Responses

Actions focused tweaking product characteristics and strategies focus on change.

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What is a Cost Leadership Strategy

This strategy focuses on becoming the lowest-cost producer in the industry

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What is Differentiation

Differentiation involves offering unique products or services to stand out from competitors.

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Study Notes

  • The text provided is study material for MGT 490, Spring 2025 mid-term 1, covering chapters 1-5.
  • The material includes topics like strategy, competitive advantage, and the strategy formulation process.

Definition of Strategy

  • Strategy is defined as a firm's theory on how to achieve a competitive advantage.
  • Eisner's theory suggests people pay premium for extraordinary entertainment, utilizing resources uniquely.

The Strategic Management Process

  • The strategic management process involves mission, objectives, external analysis, internal analysis, strategic choice, strategy implementation, competitive advantage,
  • Strategic management objectives should be specific, measurable, and influence strategic management elements.
  • The components to External analysis includes PESTEL and Porter's 5 forces

Strategy Implementation

  • This involves how strategies are executed and who is responsible
  • Organizational structure and control are key, ensuring fit with the chosen strategy
  • Strategy implementation is as critical as strategy formulation.

Competitive Advantage

  • Competitive advantage constitutes a company's ability to create more economic value than its competitors.
  • All elements of strategic management aim to achieve a competitive advantage.
  • Must be something different about a firm's offering compared to competitors and results from doing something better or different than competitors

Two Types of Difference for Competitive Advantage

  • Preference for firms output where consumers choose the firm's product and are willing to pay a premium, such as Nordstrom.
  • Cost advantage over competitors via lower production/distribution costs, like Wal-Mart.

Temporary and Sustainable Competitive Advantage

  • It can result in high profits, attracting competition.
  • Competition often limits its duration.
  • Most competitive advantages are temporary due to imitation or better offers by competitors.
  • Sustainable when competitors cannot imitate the source or conceive a better offering.
  • However, over time, even sustainable competitive advantage can erode.

Competitive Parity

  • Occurs when a firm's offerings are average and do not hold a cost advantage

Competitive Disadvantage

  • Where people have an aversion, high costs, outdated technology, and negative reputation, as seen in Walmart's labor and location policies

Measuring Competitive Advantage

  • Superior financial performance signifies competitive advantage.
  • It's easier to see than the source of the advantage.
  • Measuring is typically impossible.
  • Accounting measures such as ROA, ROS and ROE etc that exceed industry averages
  • Economic measures such as earning a return in excess of the cost of capital

Emergent vs. Intended Strategies

  • The strategic management process results to intended strategies
  • Changing conditions require managers to adopt emergent strategies, exemplified by Honda Motorcycles.

Strategic Management Process Summary

  • Firms achieving competitive parity can survive with a flat demand curve and industry-average cost structure
  • Adapting strategies over helps survive, failing to adapt results in failure
  • The strategic management process enables managers to gain competitive advantages, relying on differences in order to thrive.
  • Strategy differentiates success from failure, distinguishing great managers and guiding purpose

External Analysis

  • Enables firms to discover threats/opportunities, assess industry profitability, understand competition, and make informed strategic choices.
  • Main frameworks include PESTEL and Porter's Five Forces.

The PESTEL Framework

  • Groups environmental factors into six segments: Political, Economic, Sociocultural, Technological, Ecological, and Legal
  • Political factors involve the effect of pressure that government organizations can exert to influence the firm in the form of public relation and legislation.
  • Economic factors involve the effect of macroeconomics that effect economy wide phenomena in the form of growth rates,employment level, interest rates, price stability, and exchange rates.
  • Sociocultural factors involve society's norms and trends, and demographic trends
  • Technological factors include application and development of new processes and products
  • Environmental factors include the relationship of organizations and the natural environment through sustainable economic growth
  • Legal factors include laws and mandates that result from a political will

Porter's Five Forces

  • Helps understand industry profit potential and positioning for sustainable competitive advantage.
  • Competition is viewed broadly, and profit potential depends on competitive forces.
  • The five forces include: threat of new entrants, bargaining power of suppliers, bargaining power of buyers, threat of substitute products/services, and rivalry among existing competitors

Threat of Entry

  • Potential competitors entering the industry is a risk.
  • Entry barriers include: economies of scale, network effects, customer switching costs, capital requirements, advantages independent of size, government policy and credible threat of retaliation

Power of Suppliers

  • Pressures that suppliers can can have on on an industry's profit potential occurs when they demand higher prices for their inputs or capture economic value created.

Power of Buyers

  • Industry profit potential occurs when the buyers get price discounts, reducing revenue and demand higher quality service, rising production costs
  • When buyers are price-sensitive the buyers purchase represents a significant portion of its procurement budget
  • Buyers earn law profits and product service quality isn't affected by the cost inputs

Threat of Substitutes

  • Basic customer needs occurs when offered in a different way and available from outside the given industry
  • Software instead of services, gasoline vs biofuel.
  • Energy drinks instead of coffee.
  • Video conferencing instead of travels.
  • Wireless phone services instead of internet services.

Rivalry among Competitors

  • The intensity of competitive rivalry include ranges from genteel to cut throat
  • Other forces in the model pressure this rivalry
  • The stronger the forces, the stronger competitive intensity

Competitive Industry Structure Is Defined By

  • Size and number of competitors
  • A firms degree of pricing power
  • Type of product or service
  • Height of entry barriers

Internal Analysis

  • Provides comparative look at capabilities, determining firms strengths and weaknesses as well as how they stack up to competitors
  • It helps determine if resources and capabilities are likely sources of competitive advantage and establish strategies that will exploit any sources of competitive advantage

Resource Based View

  • Developed to answer why some firms achieve better economic performance than others?
  • Resources and capabilities enable firms to achieve superior performance and competitive advantage
  • A firm's resources and capabilities are the primary drivers of economic performance and competitive performance

Resources and Capabilities

  • Tangible and intangible assets like factories and reputation used to implement strategies
  • Skills and abilities to take full advantage of resources like marketing and coop relationships

Resource Categories

  • Can be categorized as financial, physical, human, and organizational.

RBV Assumptions

  • Resource heterogeneity: Different firms have different resources.
  • Resource immobility: Costly to acquire/develop certain resources; some don't spread easily

Resource assumption Meanings

  • If one firm has resources some firms don't, and can't be emulated the firm will likely a sustained advantage

Resource Heterogeneity

  • Typically occurs by “bundling” resources

VRIO Framework

  • Framework that ask questions of value, rarity, imitability, and organization

VRIO Explained

  • A firm can expect to gain sustained competitive advantage if the resources are valuable, rare and costly to imitate and the firm is organized to exploit

Applying VRIO

  • A resource or bundle of resources are put towards determining what the implication this has one the competition and the tool

Value Question

  • Does it create external opportunity, and neutralize external threat? Does result in more revenue, decrease in costs

Rarity Question

  • Has a perfect rate of competition, in order to establish advantage and high profit by creating scarcity

Imitability Question

  • Temporary competitive advantage sustains
  • Imitating a resources

Imitation Costs

  • Unique conditions, causal ambiguity, patents all affect imitation costs

Organization Question

  • Is the structure alligned with giving people incentives, and abilities given the firms resources

Imitation of Resources

  • It is the strategic decisions that effect other firms

Economic Performance Determinants

  • Assumes that these are firm level that can effect resources

Resource Based View

  • The sustainment rate of the capabilities and resources is greater than the advantages

Generic Business Level Strategies

  • Cost leadership such as Walmart
  • Product differentiation such as Harley Davidson

Cost Advantage Understanding

  • Helps managers figure out who's holding the advantage in a market place

Scale Economies

  • Average cost per unit falls as quantity increases, creating a cost advantage difficult to match, potentially through international exansion

Diseconomies of Scale

  • Occur when firms become too large and beauractic, a advantage to non scaling

Curve Economics

  • Creates more effective process because the more difficult and technical, the more advantages of being able to do so

Independent Tech

  • Allows small firm to become cost competitive such as vegetable inspection

Implemented Strategy

  • Implementation through organizational structure and control including management responsibilities

Three structure

  • Simple, function, Multi divisional

Three organization Structure

  • Management make the decisions and the firm can easily grow with complexity
  • Functional, structure, dividing by the management
  • Multi, Functions are division

Cost and Lead Structure

  • In cost leadership an organized practice ensure efforts in a common way

Management Controls And Policies

  • Implemented and controlled

Organizational and Contol

  • Management are focused through compensation

Rareness

  • Can be seen as a scale
  • Independent rare that can be used and offered with quality is affordable
  • Focuses on custom preferences

Product attributes categories

  • Include customer relationship, links among and between
  • Distro channel through gas stations, and gas stations changing oil

Meeting Criteria

  • A product should meet what customer are asking of the product

Organizational Strategy

  • Team need to work together to stay creative and efficient
  • Each team should be rewarded appropriately
  • Firms need to be able to implement both simultaneously such as Lexus and Toyota

Base Differentiations

  • It is the customers preferences that allow the making of above normal profits
  • The VRO criteria may generate advantage which to be implemented

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