MGT 490: Strategy, Competitive Advantage

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Questions and Answers

What is the ultimate goal of all elements within the strategic management process?

  • To establish a strong internal organizational structure.
  • To achieve and sustain competitive advantage. (correct)
  • To effectively manage external relations with stakeholders.
  • To outperform competitors in marketing campaigns.

Which of the following best describes the type of competitive advantage that is most likely to lead to sustained high profits?

  • A sustainable advantage that competitors find difficult to replicate. (correct)
  • A temporary advantage that is quickly imitated by competitors.
  • An advantage derived from superior marketing and public relations.
  • An advantage that is easily measured and communicated to stakeholders.

What is the primary focus of business-level strategy?

  • Managing relationships with government and regulatory bodies.
  • Deciding which international markets to enter.
  • Determining how to compete and win within a specific market. (correct)
  • Allocating capital across different business units within a corporation.

Which statement accurately differentiates between intended and emergent strategies?

<p>Intended strategies are the result of the strategic management process, whereas emergent strategies arise from unexpected events. (B)</p> Signup and view all the answers

Why is it often difficult to measure the specific source of a company's competitive advantage?

<p>Because the source of advantage often lies in intangible assets or complex combinations of factors. (C)</p> Signup and view all the answers

What is the significance of 'strategy-structure fit' in the context of strategy implementation?

<p>It guarantees that the firm's organizational structure supports its strategic goals. (C)</p> Signup and view all the answers

Which of the following describes a company experiencing 'competitive parity'?

<p>The company's offerings are considered average, with no distinct preference from customers. (D)</p> Signup and view all the answers

A firm's mission and objectives should primarily influence which aspect of the strategic management process?

<p>The other elements within the strategic management process. (B)</p> Signup and view all the answers

What is the core purpose of conducting an external analysis?

<p>To discover potential threats and opportunities within the industry environment. (D)</p> Signup and view all the answers

Which of the following is NOT a segment considered in the PESTEL framework?

<p>Demographic (D)</p> Signup and view all the answers

Which of Porter's Five Forces directly addresses the power that customers have in an industry?

<p>Bargaining Power of Buyers (B)</p> Signup and view all the answers

According to the Five Forces model, what does a high threat of new entrants typically indicate?

<p>Decreased industry profit potential. (C)</p> Signup and view all the answers

What is the primary aim of internal firm analysis?

<p>To identify and evaluate a firm's resources and capabilities. (B)</p> Signup and view all the answers

What forms the basis of the Resource-Based View (RBV) in strategic management?

<p>Leveraging a firm's internal resources and capabilities. (A)</p> Signup and view all the answers

What are the two critical assumptions underlying the Resource-Based View (RBV)?

<p>Resource heterogeneity and resource immobility. (A)</p> Signup and view all the answers

Which element is NOT a component of the VRIO framework used in internal analysis?

<p>Originality (A)</p> Signup and view all the answers

According to the VRIO framework, what competitive implication can a firm expect if its resources are valuable, rare, and costly to imitate, but the firm is not organized to exploit them?

<p>Temporary Competitive Advantage (C)</p> Signup and view all the answers

What condition tends to increase the cost for competitors attempting to imitate a firm's resources?

<p>The firm has secured patents protecting its intellectual property. (D)</p> Signup and view all the answers

A company notices a rival firm's prices are significantly lower. What 'no action' response might they take?

<p>Decide to take no action because the other firm is serving a different market. (A)</p> Signup and view all the answers

In the context of competitive dynamics, what does a 'leap frog' move typically refer to?

<p>Taking significant action that can create an advantage relative to competition. (B)</p> Signup and view all the answers

What generic business-level strategy aims to create economic value by having lower costs than competitors?

<p>Cost Leadership (D)</p> Signup and view all the answers

Which organizational structure is most suitable for implementing a cost leadership strategy, characterized by a division of management responsibilities by function?

<p>Functional Structure (C)</p> Signup and view all the answers

Which statement best describes the role of organizational controls in implementing a cost leadership strategy?

<p>They align individual incentives with the organization's cost reduction goals. (A)</p> Signup and view all the answers

What is the primary objective of a product differentiation strategy?

<p>Creating customer preference by offering a product that is perceived as superior. (A)</p> Signup and view all the answers

Which of the following bases of differentiation relates to altering the tangible properties of a product?

<p>Product Attributes (C)</p> Signup and view all the answers

Which condition makes it more difficult for competitors to imitate a firm's differentiation strategy?

<p>The differentiation is based on social complexity. (C)</p> Signup and view all the answers

What is the appropriate organizational structure to implement a product differentiation strategy?

<p>A U-form structure with cross-functional teams. (D)</p> Signup and view all the answers

Which of the following statements reflects the relationship between cost leadership and product differentiation?

<p>Firms can sometimes pursue both strategies simultaneously if differentiation lends to low cost. (C)</p> Signup and view all the answers

Following a cost leadership strategy, when is a firm most likely to achieve a sustainable competitive advantage?

<p>When sources of cost advantage are valuable, rare, costly to imitate and the firm is organized. (B)</p> Signup and view all the answers

How can firms make policy choices that give people incentives to reduce cost at every opportunity?

<p>We'll offer a level of quality that is inexpensive to produce. (B)</p> Signup and view all the answers

As it relates to organizational structure, why is it difficult to maintain a simple structure as the firm grows in size and complexity?

<p>Owner/Manager makes all major decisions and monitors all activities. (C)</p> Signup and view all the answers

Why is it important to have the other elements in the model apply pressure to rivalry?

<p>The stronger the forces, the stronger the competitive intensity. (B)</p> Signup and view all the answers

What aspect is not associated with a company taking the economic factors into consideration.

<p>Legal factors affecting business operations. (C)</p> Signup and view all the answers

What are the advantage of firms that do not have diseconomies of scale?

<p>Scale are an advantage for those who do not have diseconomies of scale (D)</p> Signup and view all the answers

A company excels at offering uniquely tailored services, resulting in strong customer loyalty and willingness to pay premium prices. Which type of competitive advantage is the company leveraging?

<p>Product Differentiation (B)</p> Signup and view all the answers

What is the primary implication of 'resource immobility' as it relates to the Resource-Based View (RBV)?

<p>Firms may face significant costs in acquiring or developing certain resources. (B)</p> Signup and view all the answers

In the VRIO framework, a resource that is valuable and rare, but not costly to imitate provides what type of competitive advantage?

<p>Temporary Competitive Advantage (A)</p> Signup and view all the answers

What conditions would likely make a cost leadership strategy more difficult for competitors to imitate?

<p>Path dependence and historical uniqueness. (A)</p> Signup and view all the answers

In what organizational structure does the CEO have strategic responsibility with information filtered through layers.

<p>Multidivisional Structure (M-Form) (C)</p> Signup and view all the answers

Flashcards

What is strategy?

A firm's theory about how to gain competitive advantages.

Competitive advantage

The ability to create more economic value than competitors.

Strategic Management Process

A process to gain and sustain competitive advantage.

Mission

A firm's purpose or reason for existence.

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Objectives

Specific, measurable targets that help achieve the mission.

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What are objectives?

Specific, measurable targets.

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External Analysis

Systematic examination of environment to identify opportunities and threats.

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Internal Analysis

Evaluating firm's resources and capabilities.

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Strategic Choice

Choosing between strategic alternatives.

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Strategy implementation

Carrying out the chosen strategy.

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PESTEL

Framework for external analysis, covering political, economic, sociocultural, technological, ecological, and legal factors.

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Porter's 5 Forces

Model for analyzing the competitive forces in an industry.

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Threat of Entry

The risk that potential competitors will enter an industry.

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Power of Suppliers

Pressures that industry suppliers can exert on profit potential.

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What does Power of Suppliers do?

Lowers industry profit potential.

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What does Power of Buyers do?

Lowers industry profit potential.

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Power of Buyers

Pressures that industry buyers can exert on profit potential.

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Threat of Substitutes

Products or services outside the given industry that meet the same basic customer need.

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Rivalry Among Competitors

The intensity with which companies in the same industry jockey for market share and profitability.

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Superior Economic Performance

Is viewed as evidence of competitive advantage.

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Competitive Parity

A firm's offerings are "average".

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Competitive Disadvantage

People may have an aversion to the firm's offering.

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Competitive advantage requirement

There must be something different about a firm's offering.

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How to gain competitive advantage?

Competitive advantage is the result of doing something different and/or better than competitors.

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Emergent Strategies

occurs when conditions change

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Intended Strategies

strategic management process leads managers.

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External analysis allows firms to

discover threats and opportunities

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Internal analysis helps a firm to

determine if its resources and capabilities are likely sources of competitive advantage

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What are resources?

tangible and intangible assets of a firm

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What are capabilities?

Skills and abilities that enable a firm to take full advantage of other resources

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Financial resources

cash, retained earnings

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Physical resources

plant and equipment, geographic location

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Human resources

skills and abilities of individuals

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Organizational resources

reporting structures, relationships

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Resource Heterogeneity

Different firms may have different resources.

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Resource Immobility

It may be costly for firms without certain resources to acquire or develop them

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VRIO Framework

Value, Rarity, Imitability, and Organization.

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The Question of Value (VRIO)

Does the resource enable the firm to exploit an external opportunity or neutralize an external threat?

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The Question of Rarity (VRIO)

If a resource is not rare, then perfect competition dynamics are likely to be observed

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The Question of Imitability (VRIO)

The temporary competitive advantage of valuable and rare resources can be sustained only if competitors face a cost disadvantage in imitating the resource.

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Costs of Imitation

Unique Historical Conditions, Causal Ambiguity, Social Complexity and Patents

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The Question of Organization (VRIO)

A firm's structure and control mechanisms must be aligned so as to give people ability and incentive to exploit the firm's resources.

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What is Competitive Dynamics:

actions of firms in response to the strategic decisions and actions of other firms

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Economies of Scale

average cost per unit falls as quantity increases-until the minimum efficient scale is reached

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Diseconomies of Scale

are an advantage for those who do not have diseconomies of scale

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Study Notes

  • Study notes for MGT 490, Spring 2025, covering chapters 1-5.
  • The notes cover strategy, competitive advantage, and the strategy formulation process.

Definition of Strategy

  • A firm's strategy is its theory for gaining a competitive advantage.
  • Eisner's theory was based on providing extraordinary entertainment with premium pricing.

Strategic Management Process

  • Involves mission, objectives, external and internal analysis leading to strategic choice, strategy implementation, and finally, competitive advantage.
  • Objectives should be specific, measurable targets needed to achieve a firm's mission and influence the strategic management process.
  • Includes external analysis using PESTEL and Porter's 5 forces, and internal analysis using VRIO.
  • Strategic choice involves both business-level strategies answering "how" to compete in a market, and corporate-level strategies answering "what" markets to enter.
  • Strategy implementation concerns how strategies are carried out and who will do what, emphasizing organizational structure and control to ensure a strategy-structure fit.
  • Every strategic choice has strategy implementation implications, and implementation is as important as formulation.

Competitive Advantage

  • Defined as the ability to create more economic value than competitors, achieved by doing something different or better.
  • Necessitates a unique offering compared to competitors.
  • Doing something different or better results in a competitive advantage.
  • Two types of differentiating to attain competitive advantage include output preference, and cost advantage.
  • Nordstrom is an example of output preference strategy, and Wal-Mart uses a cost advantage strategy.
  • Examples of competitive advantage include Apple's iPod and iPad.
  • Competitive advantage often leads to high profits, but it also attracts competition.
  • Competition typically shortens the lifespan of competitive advantage.

Sustainable vs Temporary Competitive Advantage

  • Most competitive advantages are temporary due to imitation or superior offers from competitors.
  • Sustainable advantage occurs when competitors cannot imitate or when no one can conceive a superior offering.
  • Over time, even sustainable competitive advantages may be lost.

Competitive Parity and Disadvantage

  • Competitive parity means a firm's offerings are average, without preference from customers or cost advantage.
  • Competitive parity can still be critical to success while thriving.
  • Competitive disadvantage arises from aversion to the firm's offerings, cost disadvantages, outdated technology, or negative reputation.
  • Wal-Mart's labor and location policies are an example of competitive disadvatage.

Measuring Competitive Advantage

  • Superior economic performance indicates competitive advantage.
  • It is difficult to measure the specific source of a competitive advantage.
  • Easily copied competitive advantages should be avoided.
  • Competitive advantage is measured financially using accounting metrics (ROA, ROS, ROE exceeding industry averages) or economic metrics(earning above cost of capital).

Intended vs Emergent Strategies

  • The strategic management process leads to intended strategies.
  • Conditions may change, prompting managers to adopt emergent strategies.
  • Honda Motorcycles serve as example of this.

How To Survive

  • Competitive parity allows survival with a flat demand curve and industry-average cost structure, requiring constant strategic adaptation.
  • Businesses that don't adapt will fail.

How to Thrive

  • Strategic management process helps managers gain competitive edge
  • Achieved by discovering and exploiting differences
  • Strategy is the distinction between success, mediocrity, and moving ahead with purpose.

External Analysis

  • Helps firms discover threats and opportunities, assess industry profit potential, understand competition, and make informed strategic choices.
  • Frameworks to for External analysis are PESTEL and Porter’s Five Forces.

PESTEL Framework

  • Allows firms to scan, monitor, and evaluate macro-environmental factors into six segments:
  • Political: Government influence (public relations, legislation, litigation).
  • Economic: Macroeconomic factors (growth rates, employment, interest rates, inflation, currency exchange).
  • Sociocultural: Societal values, norms, culture, demographics (age, gender, family size, ethnicity).
  • Technological: Application of new knowledge (processes, products, AI, quantum computing).
  • Ecological: Environmental issues (natural environment, climate change, sustainable growth).
  • Legal: Laws mandating political processes (deregulation industries).

Porter's Five Forces Model

  • Helps leaders understand the profit potential and position their firms for competitive advantage.
  • Views competition more broadly and considers that profit potential is a function of competitive forces.
  • Consists of:
    • Threat of new Entrants: Potential competitor risk (based on entry barriers like scale, networks, switching costs etc.)
    • Power of Suppliers: Pressures from industry suppliers.
    • Power of Buyers: Pressures from customers. Threat of Substitutes: Alternative ways to meet Customer need.
    • Rivalry Among Competitors: Intensity and market share.
  • Industry Structure: Defined by no. and size of competitors, pricing power, product/service type, and entry barrier height.

Internal Analysis

  • Provides looking at strengths, weaknesses, and relative position to competitors.
  • Helps a firm to determine its sources of competitive advantage, and establish strategies to exploit any sources of competitive advantage.

The Resource-Based View (RBV)

  • RBV- addresses how firms can achieve better economic performance.
  • RBV uses a firm’s resources and capabilities, as primary drivers of competitive advantage and economic performance.
  • Resources: tangible (factories, products) and intangible assets (reputation).
  • Used to conceive of and implement strategies.
  • Capabilities: Skills and abilities that enable a firm to take full advantage of their other resources, like marketing or cooperative relationships.
  • Four major resource categories: financial, physical, human, and organizational.
  • Two Critical RBV assumptions:
  • Resource heterogeneity: suggests that firms vary resources.
  • Is a cost advantage because competitors may not be able to match the scale because of capital requirements (barrier to entry).
  • International expansion allows enough sales the firm to invest to capture economies of scale.
  • Resource immobility: suggest resources are costly to acquire.
  • If one firm has valuable resources and other firms can’t imitate these resources without high costs, a sustained competitive advantage is able to likely occur.
  • Heterogeneity of resources typically happens, this leads to “bundling” the resources and capabilities of a firm to take homogeneous resources and bundle them to create heterogeneous combinations for competitive edge.

VRIO Framework

  • Internal analysis tool using value, rarity, imitability, and organization.
  • Competitive advantage can happen a firm has resources are valuable, rare, and costly to imitate, and the firm is organized to exploit these resources.
  • Each question is considered in a comparative sense (competitive environment).

Applying VRIO

  • Value: Resource allows firm to exploit opportunity or neutralize threat. (increase revenues and decrease costs) and can allow one to charge a premium. Ex:Levi
  • Rarity: Dynamic can be observed. Can be rare look at perfect competition dynamics , example in several pharmaceuticals.
  • Imitability: Intangible are hard to imitate Ex Harley reputation style will be hard.
  • Patents a two edge sword- disclosure will drop cost and time. Value can tell what the firm can do in a way to enjoy a sustained competitive advantage.
  • Organization- must complement people ability for achieve advantages, ex formal and informal reporting policies(3M company).
  • If they lack the following it’s a disadvantage parity and not the best environment from success.

Competitive Dynamics

  • These action affect for to action affect other. Rolex and Cosio A firm may decide to take no action because, another on is serving a different part and wants to reduce through market.
  • Change Can affect if current Strategy be obsolete. And to try mimic advantages and help make thing.
  • Firms should try make the the best way to help come better and fill in unique for success

Internal Analysis

  • Assumes that Determinates of economic performance are firm-level characteristics and resources and capabilies.
  • Firms may be different and that different may be enduring,.

Business-Level Strategic Choices

  • Focuses to be low cost for industry.
  • Has a strategy to be unique and different and try stand.
  • Porter has a a the 4 generic.
  1. Cost advantage- that will make cost affective for them.
  2. Differation- The action for making thing different.
  3. Porter- Will target market.
  4. Focus- Action product.
  • Is about doing something for better and have an advantage. (Ex apple ipod)

Business Level Strategy

  • Cost leadership (focused- Broad market)
  • Generate economic profit by having lower cost for. Walmart
  • Product differentiation (focused Broad market)
  • Product customer prefer example Harley

Understanding Cost Advantage

  • Allows managers know who’s the power cost.
  • it could be the focal firm to exploit advantages.
  • A competitor has the action advantage on cost, but not the same scale requirements (barrier to entry).
  • Inter National expansion may allow a firm to have enough sales to justify investing in additional capacity to capture economies of scale

Diseconomies- for scale

  • Are risk at it will be too bureaucratic.

Lean curve economies

  • It gets easier and a more effect part process.
  • Is better if more people are involve,and you have more customers to interact

Technologies

  • It can help smaller people become more successful for competitive.

Policy

  • It can help people choose what level level if quality is inexpensive.
  • That allows give people to choice how they will serve the market

Cost Leadership and Compete.

  • That advantages will affect from resources, it can be a valuable resource that will get people.

rare advantage

  • A source must be rare enough that perfect competition has set in
  • Has been different from industry standards

The imitation of how it work must be easy for them to copy.

Organization

  • Is a must how people has ability to do it.

Organizational Structure

  • (1) the division of management responsibilities, and (2) the establishment of reporting relationships.

Control

  • Aligns what interest to the organizational

Organizational structure

  • To have simple functional and multidivisional.

Formal inform-

  • Have a plan in way for management to work, culture attitudes in leader styles. Compensation:
  • Should be strong and formal to help be the best.

More control for customers

  • Management should use the following
  1. Reduce cost.
  2. Stipulate lower expenses if you don’t and how thing for better.

Summary

  • Should start with customers.
  • For the base and with vrio standards

Differentiation ( broad - focused)

  • A business will be intended to the following .
  1. To have the focus value form a company
  2. Create a customer preference for the firm to sell more

Base differentiations

  • Customer trust, what is the best quality.

Product -Attributes

  • To have perfect future set in, product. Complex and make the the first thing for it to be known

The custom relationship

  • Can help sponsor what the people show.

Linkage

  • To have a circuit to help Get free advertise

Market structure

  • The product has to valuable for you to exploit better advantages.

Has a process to imitate, has a few steps that make customer prefer your production

  • (Ex volume to help to have. Higher price.

Make the customer not in way for better and have. More product, the product has two

The best way to success to is through-substitutions.

What the business want is to make new base from their for have to duplication.

Team

  • To have team and let people express different for it

The best way to run is not to opposites or go at the same time as other business.

Summary (product)

  • To help for the best and have the world give u new opportunity. For better living style and professional.

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