Podcast
Questions and Answers
What is the primary purpose of personal selling?
What is the primary purpose of personal selling?
- To manage objections from customers
- To provide general information about products or services
- To send a specific message to target customers (correct)
- To gather feedback about the products or services
In the personal selling process, what is the benefit of providing detailed information about a product or service?
In the personal selling process, what is the benefit of providing detailed information about a product or service?
- It helps in managing objections
- It generates specific feedback from customers
- It allows customers to make informed decisions (correct)
- It speeds up the sales process
What is a key activity mentioned in the text that salespeople should do before presenting solutions to customers?
What is a key activity mentioned in the text that salespeople should do before presenting solutions to customers?
- Manage objections
- Deliver support
- Generate detailed feedback
- Qualify the customer (correct)
Why is it important for salespeople to manage objections during the personal selling process?
Why is it important for salespeople to manage objections during the personal selling process?
Which stage of the personal selling process involves researching customer needs further?
Which stage of the personal selling process involves researching customer needs further?
What should salespeople do after qualifying the customer in the personal selling process?
What should salespeople do after qualifying the customer in the personal selling process?
How does delivering support contribute to the personal selling process?
How does delivering support contribute to the personal selling process?
What role does managing objections play in influencing customer decisions during personal selling?
What role does managing objections play in influencing customer decisions during personal selling?
Why is qualifying the customer an important step in personal selling?
Why is qualifying the customer an important step in personal selling?
What is a key benefit of providing detailed information about a product or service?
What is a key benefit of providing detailed information about a product or service?
