Medical Assistant Chapter 50 Flashcards

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Questions and Answers

What does the term 'back order' refer to?

Items that cannot be shipped immediately because they are out of stock (correct)

Items that have been prepaid

Items that have been canceled

Items that can be shipped immediately

What is depreciation?

Accounting methods to respond to loss of value of a property or piece of equipment over time

What is gross pay?

The total amount earned in a time period by an employee before any deductions

What does inventory refer to?

A detailed list of items in stock or in possession of an individual or business Signup and view all the answers

What is an invoice?

An itemized bill for items whose cost has not been prepaid Signup and view all the answers

What are minutes in a meeting?

A written record of the proceedings of a meeting Signup and view all the answers

What is net pay?

The actual amount of money paid directly to an employee after taxes and other deductions have been taken out Signup and view all the answers

What does per diem mean?

A term used for employees who do not have a fixed schedule but are scheduled by the day according to office needs Signup and view all the answers

What is a policy in a medical office?

A guiding principle for the management of a medical office or business Signup and view all the answers

What is a procedure?

A list of steps to handle a certain situation or perform a certain task Signup and view all the answers

What is a purchase order (PO) number?

A number assigned by a business to authorize and keep track of a purchase request and order Signup and view all the answers

What is a reorder point?

A number on a supply inventory that indicates when a specific item should be reordered Signup and view all the answers

What is risk management?

The process of assessing risk and putting policies and procedures in place to minimize it Signup and view all the answers

What is a salary?

A fixed amount of money paid on a regular basis that does not depend on the number of hours worked Signup and view all the answers

What is a service contract?

An agreement that provides for service for a piece of equipment after the warranty expires Signup and view all the answers

What is Social Security tax?

A tax collected from employers and employees to fund the Social Security program Signup and view all the answers

What is a vendor?

A company from whom supplies or equipment is purchased Signup and view all the answers

What is a warranty?

A promise by the manufacturer to repair or replace defective parts in an item during a specific time period Signup and view all the answers

What is a W-4 form?

The form used to claim allowances for federal income tax reporting Signup and view all the answers

Which of the following are common signs in a waiting room? (Select all that apply)

No smoking Signup and view all the answers

Match the following safety measures with their descriptions:

Managing the environment = Reduce hazards Training employees = Prevent accidents or injury Maintaining equipment = Regular safety inspections Creating open communication = Report mistakes without fear Signup and view all the answers

Which of the following factors should be considered when deciding whether to repair or replace a piece of equipment? (Select all that apply)

The level of use equipment gets Signup and view all the answers

What information should be included on an inventory list? (Select all that apply)

Supplier information Signup and view all the answers

Which items are included in payroll records for individual employees? (Select all that apply)

Name and address Signup and view all the answers

What is included in payroll done in the office? (Select all that apply)

Total wages for the pay period Signup and view all the answers

What type of local organizations may a medical office keep listed? (Select all that apply)

Rehabilitation programs Signup and view all the answers

What kind of information do incident report forms typically ask for? (Select all that apply)

Witness names Signup and view all the answers

Study Notes

Medical Assistant as Office Manager

Back Order: Items ordered but not immediately shippable due to stock shortages.
Depreciation: Accounting method used to account for the loss of asset value over time.
Gross Pay: Total earnings before any deductions are applied during a pay period.
Inventory: Comprehensive list of items held in stock by a business or individual.
Invoice: Detailed bill for items whose payments have yet to be made.
Minutes: Official record of what transpired during a meeting.
Net Pay: Actual amount received by an employee after all deductions, including taxes.
Per Diem: Pay scale for employees scheduled on a daily basis rather than fixed hours.
Policy: Management's guiding principles for operating a medical office or business.
Procedure: Detailed sequence of steps outlining how to manage specific tasks or situations.
Purchase Order (PO) Number: Identifier assigned to authorize and track a purchase request.
Reorder Point: Inventory threshold indicating when supplies need to be reordered to prevent shortages.
Risk Management: Method of evaluating risks and implementing procedures to mitigate them.
Salary: Pre-determined compensation paid regularly, irrespective of hours worked.
Service Contract: Agreement for servicing equipment post-warranty period.
Social Security Tax: Tax paid by employers and employees to fund benefits for retired workers.
Vendor: Supplier entity from which a business sources its equipment and supplies.
Warranty: Manufacturer's promise to repair or replace defective items within a specified timeframe.
W-4 Form: Document used by employees to claim allowances for federal income tax purposes.

Patient Consultation Policies

Common signs in waiting areas to inform patients include:
- No smoking policies.
- Copayment expectations at service time.
- Accepted credit cards.
- Restrictions on eating and drinking.
- Charges for returned checks.
- Cancellation fees unless a 24-hour notice is given.

Safety Protocols

Patient and employee safety measures encompass:
- Managing environments to reduce hazards.
- Regular safety training for staff.
- Equipment maintenance and routine safety inspections.
- Open communication channels for reporting incidents.
- Analyzing incidents, including near misses, to improve safety systems.
OSHA Recommendations for Workplace Safety:
- Ensure work areas are clear of obstacles.
- Exits must be accessible and well-marked.
- Floors should remain dry; clean spills promptly.
- Dispose of waste correctly and promptly.
- Prevent accumulation of unstable materials and avoid climbing on unsafe objects.
- Keep electrical cords out of walkways.
- Do not leave drawers open.

Equipment Management

Decisions to repair or replace equipment consider factors such as:
- Equipment age and remaining value.
- Cost of new equipment.
- Usage frequency.
- Availability of replacement parts.
- Advancements in newer model features.

Inventory Management

Essential information on an inventory list includes:
- Item name and specific sizes.
- Usual suppliers.
- Cost per standard quantity.
- Unit types (e.g., each, box).
- Quantity to order.

Payroll Records

Key components of payroll records for employees include:
- Personal information (name, address, SSN, occupation).
- Withholding allowance certificates for tax calculations.
- Employment durations.
- Records of hours worked and wages.
- Detailed deductions from payroll.
Payroll processing within the office requires gathering timesheets, calculating wages and deductions, preparing checks, and maintaining comprehensive payroll records.

Community Resource Information

Medical offices often keep contact lists for local support services including:
- Addiction treatment resources.
- Caregiver support services.
- Adult daycare and visiting nurse services.
- Legal aid organizations.
- Local health boards and rehabilitation programs.

Incident Reporting

Incident report forms typically require:
- Date and time of the incident.
- Details of involved individuals.
- Location of the incident.
- Descriptive account of how the incident occurred.
- Injury descriptions and witness information.
- Following up details for supervisors.

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Description

This quiz features flashcards from Chapter 50, focusing on key terms essential for medical assistants, especially in the role of office management. It includes definitions of terms such as 'back order,' 'depreciation,' and 'gross pay' to enhance understanding and retention of vital concepts in the medical office environment.