Questions and Answers
What does the term 'back order' refer to?
What is depreciation?
Accounting methods to respond to loss of value of a property or piece of equipment over time
What is gross pay?
The total amount earned in a time period by an employee before any deductions
What does inventory refer to?
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What is an invoice?
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What are minutes in a meeting?
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What is net pay?
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What does per diem mean?
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What is a policy in a medical office?
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What is a procedure?
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What is a purchase order (PO) number?
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What is a reorder point?
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What is risk management?
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What is a salary?
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What is a service contract?
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What is Social Security tax?
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What is a vendor?
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What is a warranty?
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What is a W-4 form?
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Which of the following are common signs in a waiting room? (Select all that apply)
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Match the following safety measures with their descriptions:
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Which of the following factors should be considered when deciding whether to repair or replace a piece of equipment? (Select all that apply)
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What information should be included on an inventory list? (Select all that apply)
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Which items are included in payroll records for individual employees? (Select all that apply)
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What is included in payroll done in the office? (Select all that apply)
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What type of local organizations may a medical office keep listed? (Select all that apply)
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What kind of information do incident report forms typically ask for? (Select all that apply)
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Study Notes
Medical Assistant as Office Manager
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Back Order: Items ordered but not immediately shippable due to stock shortages.
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Depreciation: Accounting method used to account for the loss of asset value over time.
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Gross Pay: Total earnings before any deductions are applied during a pay period.
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Inventory: Comprehensive list of items held in stock by a business or individual.
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Invoice: Detailed bill for items whose payments have yet to be made.
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Minutes: Official record of what transpired during a meeting.
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Net Pay: Actual amount received by an employee after all deductions, including taxes.
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Per Diem: Pay scale for employees scheduled on a daily basis rather than fixed hours.
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Policy: Management's guiding principles for operating a medical office or business.
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Procedure: Detailed sequence of steps outlining how to manage specific tasks or situations.
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Purchase Order (PO) Number: Identifier assigned to authorize and track a purchase request.
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Reorder Point: Inventory threshold indicating when supplies need to be reordered to prevent shortages.
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Risk Management: Method of evaluating risks and implementing procedures to mitigate them.
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Salary: Pre-determined compensation paid regularly, irrespective of hours worked.
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Service Contract: Agreement for servicing equipment post-warranty period.
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Social Security Tax: Tax paid by employers and employees to fund benefits for retired workers.
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Vendor: Supplier entity from which a business sources its equipment and supplies.
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Warranty: Manufacturer's promise to repair or replace defective items within a specified timeframe.
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W-4 Form: Document used by employees to claim allowances for federal income tax purposes.
Patient Consultation Policies
- Common signs in waiting areas to inform patients include:
- No smoking policies.
- Copayment expectations at service time.
- Accepted credit cards.
- Restrictions on eating and drinking.
- Charges for returned checks.
- Cancellation fees unless a 24-hour notice is given.
Safety Protocols
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Patient and employee safety measures encompass:
- Managing environments to reduce hazards.
- Regular safety training for staff.
- Equipment maintenance and routine safety inspections.
- Open communication channels for reporting incidents.
- Analyzing incidents, including near misses, to improve safety systems.
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OSHA Recommendations for Workplace Safety:
- Ensure work areas are clear of obstacles.
- Exits must be accessible and well-marked.
- Floors should remain dry; clean spills promptly.
- Dispose of waste correctly and promptly.
- Prevent accumulation of unstable materials and avoid climbing on unsafe objects.
- Keep electrical cords out of walkways.
- Do not leave drawers open.
Equipment Management
- Decisions to repair or replace equipment consider factors such as:
- Equipment age and remaining value.
- Cost of new equipment.
- Usage frequency.
- Availability of replacement parts.
- Advancements in newer model features.
Inventory Management
- Essential information on an inventory list includes:
- Item name and specific sizes.
- Usual suppliers.
- Cost per standard quantity.
- Unit types (e.g., each, box).
- Quantity to order.
Payroll Records
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Key components of payroll records for employees include:
- Personal information (name, address, SSN, occupation).
- Withholding allowance certificates for tax calculations.
- Employment durations.
- Records of hours worked and wages.
- Detailed deductions from payroll.
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Payroll processing within the office requires gathering timesheets, calculating wages and deductions, preparing checks, and maintaining comprehensive payroll records.
Community Resource Information
- Medical offices often keep contact lists for local support services including:
- Addiction treatment resources.
- Caregiver support services.
- Adult daycare and visiting nurse services.
- Legal aid organizations.
- Local health boards and rehabilitation programs.
Incident Reporting
- Incident report forms typically require:
- Date and time of the incident.
- Details of involved individuals.
- Location of the incident.
- Descriptive account of how the incident occurred.
- Injury descriptions and witness information.
- Following up details for supervisors.
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Description
This quiz features flashcards from Chapter 50, focusing on key terms essential for medical assistants, especially in the role of office management. It includes definitions of terms such as 'back order,' 'depreciation,' and 'gross pay' to enhance understanding and retention of vital concepts in the medical office environment.