Medical Assistant Vocabulary Quiz

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Questions and Answers

What is accreditation?

Process whereby recognition is granted to an educational program for maintaining standards that qualify its graduates for professional practice.

What is an ambulatory care setting?

Health care environment where services are provided on an outpatient basis.

What does competency mean?

Legally qualified or adequate.

What is compliance?

<p>Conformity in fulfilling official requirements.</p> Signup and view all the answers

What does credentialed mean?

<p>Testimonials showing that a person is entitled to credit or has a right to exercise official power.</p> Signup and view all the answers

What is disposition?

<p>Temperament, character, personality.</p> Signup and view all the answers

What does litigious mean?

<p>Prone to engage in lawsuits.</p> Signup and view all the answers

What is scope of practice?

<p>The range of clinical procedures and activities that are allowed by law for a profession.</p> Signup and view all the answers

What is a Health Maintenance Organization (HMO)?

<p>Type of managed care operation that is typically set up as a for-profit corporation with salaried employees.</p> Signup and view all the answers

What is managed care operation?

<p>Any health care setting or delivery system designed to reduce the cost of care while still providing access to care.</p> Signup and view all the answers

What is a Preferred Provider Organization?

<p>An organization of providers who network together to offer discounts to purchasers of health care insurance.</p> Signup and view all the answers

What is pharmacopoeia?

<p>Book describing drugs and their preparation or a collection or stock of drugs.</p> Signup and view all the answers

What does asepsis mean?

<p>Protecting against infection caused by pathogenic organisms.</p> Signup and view all the answers

What is deposition?

<p>Oral testimony given by an individual with a court reporter and attorneys from both sides present.</p> Signup and view all the answers

What is durable power of attorney?

<p>Legal form that allows a designated person to act on another's behalf in regard to health care choices.</p> Signup and view all the answers

What does emancipated minor mean?

<p>Persons under 18 years of age who are financially responsible for themselves and are free of parental care.</p> Signup and view all the answers

What does HIPAA stand for?

<p>Health Insurance Portability and Accountability Act.</p> Signup and view all the answers

What is implied consent?

<p>Contract indicated by actions rather than words.</p> Signup and view all the answers

What is informed consent?

<p>Consent given by the patient who is made aware of any procedure to be performed, its risks, expected outcomes, and alternatives.</p> Signup and view all the answers

What does malfeasance mean?

<p>Conduct that is illegal or contrary to an official's obligations.</p> Signup and view all the answers

What is malpractice?

<p>Professional negligence.</p> Signup and view all the answers

What does litigation mean?

<p>Court action.</p> Signup and view all the answers

What are ethics?

<p>Defined in terms of what is morally right and wrong; ethics will differ from person to person.</p> Signup and view all the answers

What does macroallocation refer to?

<p>Of scarce medical resources; decisions are made by Congress, health systems agencies, and insurance companies.</p> Signup and view all the answers

What does EMR stand for?

<p>Electronic Medical Record.</p> Signup and view all the answers

What does EHR stand for?

<p>Electronic Health Record.</p> Signup and view all the answers

What are ergonomics?

<p>Scientific study of work and space, including factors that influence worker productivity and health.</p> Signup and view all the answers

What are buffer words?

<p>Expendable words used while answering the telephone.</p> Signup and view all the answers

What are Good Samaritan Laws?

<p>Laws designed to protect individuals from legal action when rendering emergency medical aid.</p> Signup and view all the answers

What does obfuscation mean?

<p>Making things clouded or confused.</p> Signup and view all the answers

What does VoIP stand for?

<p>Voice over Internet Protocol.</p> Signup and view all the answers

What is screening?

<p>Evaluating patient symptoms to determine emergent needs.</p> Signup and view all the answers

What is matrix in a medical context?

<p>To establish an appointment matrix.</p> Signup and view all the answers

What is stream scheduling?

<p>System where patients are seen on a continuous basis throughout the day.</p> Signup and view all the answers

What is wave scheduling?

<p>System where patients are scheduled for the first half hour of every hour.</p> Signup and view all the answers

What is modified wave scheduling?

<p>System where multiple patients are scheduled at the beginning of each hour.</p> Signup and view all the answers

What does POMR stand for?

<p>Problem Oriented Medical Records.</p> Signup and view all the answers

What does SOMR stand for?

<p>Source Oriented Medical Record.</p> Signup and view all the answers

What does SOAP stand for?

<p>Subjective, Objective, Assessment, and Plan.</p> Signup and view all the answers

What is a tickler?

<p>System to remind of action to be taken on a certain date.</p> Signup and view all the answers

What is purging in a filing system?

<p>Method of maintaining order in the files by separating active from inactive and closed files.</p> Signup and view all the answers

What is an out guide?

<p>Card, folder, or slip of paper inserted temporarily in the files to replace a record that has been retrieved.</p> Signup and view all the answers

What does cross reference mean?

<p>Notation in a file to direct the reader to a specific record that may be filed under more than one name.</p> Signup and view all the answers

What does caption refer to in filing?

<p>Method of designation used on file guides.</p> Signup and view all the answers

What is a key unit in indexing?

<p>First indexing unit of the filing segment.</p> Signup and view all the answers

What is indexing?

<p>Selecting the name, subject, or number under which to file a record.</p> Signup and view all the answers

What is an agenda?

<p>Printed list of topics to be discussed during a meeting.</p> Signup and view all the answers

What is a blind copy in email communication?

<p>Protects the privacy of email; other recipients cannot identify who else may have received.</p> Signup and view all the answers

What is a form letter?

<p>Letter containing the same content in the body but sent to different individuals.</p> Signup and view all the answers

What is a full block letter style?

<p>Major letter style in which all lines begin flush with the left margin.</p> Signup and view all the answers

What is a memo?

<p>Interoffice correspondence, aka a memo.</p> Signup and view all the answers

What does proofreading entail?

<p>To read a document to verify the accuracy of content and that correct grammar, spelling, punctuation, and capitalization were used.</p> Signup and view all the answers

What is a watermark?

<p>Design incorporated in paper during the papermaking process that is visible when the paper is held up to the light.</p> Signup and view all the answers

What does zip+4 refer to?

<p>Standard zip code including four additional digits that identify a postal delivery area.</p> Signup and view all the answers

What does keyed mean in typing?

<p>Typed.</p> Signup and view all the answers

What are minutes in a meeting context?

<p>Written records of topics discussed and actions taken during meeting sessions.</p> Signup and view all the answers

What is a modified block letter style?

<p>Major letter style in which all lines begin in the left margin.</p> Signup and view all the answers

What does OCR stand for?

<p>Optical Character Reader.</p> Signup and view all the answers

Flashcards

Accreditation

The process of checking that educational programs meet professional standards.

Ambulatory Care Setting

A healthcare environment where patients receive outpatient services.

Competency

The ability to do something well, showing you are qualified for specific tasks.

Compliance

Following rules and regulations set by authorities.

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Credentialed

Having certifications proving an individual's right to practice.

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Disposition

An individual's temperament, character, or personality.

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Litigious

Tending to sue or be involved in lawsuits.

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Scope of Practice

Defines the legal boundaries for a profession's activities and procedures.

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HMO

A healthcare system where patients choose doctors within the network and have limited options outside.

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Managed Care Operation

A healthcare delivery system designed to control costs while still providing access to care.

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PPO

A healthcare network where patients get discounts from providers, but can choose freely.

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Pharmacopeia

A comprehensive resource that lists and describes drugs and their preparations.

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Asepsis

Practices and techniques used to prevent infections caused by pathogens.

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Deposition

Taking oral testimony under oath for legal purposes, recorded by a court reporter.

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Durable Power of Attorney

A legal document that lets someone else make health care decisions on your behalf.

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Emancipated Minor

A person under 18 who is financially independent and no longer under parental care.

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HIPAA

Regulations that protect patient privacy and confidentiality.

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Implied Consent

Agreeing to something through actions, without explicitly saying 'yes'.

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Informed Consent

Agreeing after understanding the risks, benefits, and alternatives of a procedure.

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Malfeasance

Illegal conduct that violates official duties.

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Malpractice

Professional negligence that results in substandard patient care.

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Litigation

The process of taking legal action in a court.

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Ethics

Moral principles that guide behavior, often outlined in professional codes.

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Macroallocation

Deciding how to allocate scarce medical resources at a larger scale.

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EMR

A healthcare practice's electronic record-keeping system for patient information.

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EHR

A comprehensive electronic record combining all patient information from various sources.

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POMR

A record-keeping system that organizes information based on numbered medical problems.

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SOMR

A record-keeping method that categorizes information according to its source.

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SOAP Notes

A format for patient progress notes using subjective info, objective evidence, assessment, and plans.

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Tickler

A system that reminds you about scheduled tasks and appointments.

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Purging

Organizing files by separating active records from inactive ones.

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Out Guide

A temporary marker used to show where a removed file was located.

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Cross Reference

A note that points you to related records filed under different topics.

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Appointment Scheduling Methods

Different ways to schedule appointments, including matrix, stream, wave, and modified wave.

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Agenda

A list of topics to be discussed during a meeting.

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Blind Copy

An email feature that hides the recipient's address from other recipients.

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Form Letter

A letter with standardized content sent to multiple people.

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Full Block Letter

A business letter style where all text lines up to the left margin.

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Memo

A short, informal communication within an organization.

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Proofread

Carefully checking a document for content and language accuracy.

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Watermark

A design that is visible through paper when held to light, used to prove authenticity.

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ZIP+4

An extended zip code that improves mail processing efficiency.

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Keyed

A document that is typed.

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Minutes

A summary of meeting discussions and decisions.

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OCR

Technology that reads and processes addresses on mail, generating barcodes for efficient handling.

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Study Notes

Medical Assistant Vocabulary

  • Accreditation: Process for recognizing educational programs meeting professional practice standards.
  • Ambulatory Care Setting: Health care environment providing outpatient services.
  • Competency: Legal qualification or adequacy for specific tasks.
  • Compliance: Conformity to official requirements.
  • Credentialed: Certifications proving an individual's right to exercise official powers.
  • Disposition: Refers to an individual's temperament, character, or personality.
  • Litigious: Describes an individual prone to engage in lawsuits.
  • Scope of Practice: Defines clinical procedures and activities legally allowed for a profession.

Health Care Organizations

  • Health Maintenance Organization (HMO): Managed care operation commonly structured as a for-profit corporation, employing salaried staff.
  • Managed Care Operation: Health care delivery system aimed at reducing costs while maintaining access to care.
  • Preferred Provider Organization (PPO): Network of providers offering discounts to health care insurance purchasers.
  • Pharmacopeia: Comprehensive book detailing drug preparations or a collection of drugs.
  • Asepsis: Techniques and strategies to protect against infections caused by pathogens.
  • Deposition: Oral testimony under oath, recorded by a court reporter and attended by attorneys.
  • Durable Power of Attorney: Legal document allowing one person to act on another’s health care decisions.
  • Emancipated Minor: Under-18 individuals financially self-sufficient and independent from parental care.
  • HIPAA: Regulations ensuring the confidentiality of patient information.
  • Implied Consent: Agreement indicated through actions instead of explicit statements.
  • Informed Consent: Patient consent based on understanding risks, benefits, and alternatives of a procedure.
  • Malfeasance: Illegal conduct contrary to an official's duties.
  • Malpractice: Professional negligence leading to substandard patient care.
  • Litigation: Process of taking legal action in court.

Ethical Considerations & Resource Allocation

  • Ethics: Standards of moral conduct, often defined by professional codes.
  • Macroallocation: Resource allocation decisions made by legislative or agency authorities regarding scarce medical resources.

Health Records

  • EMR: Patient medical records maintained by a single health care practice.
  • EHR: Integrated patient records compiled from multiple sources.
  • POMR: System using numbered medical problems for organized record-keeping.
  • SOMR: Record-keeping method categorizing information by its source.
  • SOAP Notes: Format for patient progress notes based on subjective and objective evidence, assessment, and plans.

Scheduling & Patient Management

  • Tickler: Reminder system for scheduled actions or duties.
  • Purging: Process of organizing files by separating active from inactive records.
  • Out Guide: Temporary marker for locating removed files.
  • Cross Reference: Notation directing to related records filed under different subjects.
  • Appointment Scheduling Methods: Includes matrix, stream scheduling, wave scheduling, and modified wave scheduling.

Communication & Documentation Standards

  • Agenda: Outline of topics for discussion in a meeting.
  • Blind Copy: Email feature maintaining recipient privacy.
  • Form Letter: Standardized letter sent to multiple individuals.
  • Full Block Letter: Business letter style where all lines align to the left.
  • Memo: Informal internal communication format.
  • Proofread: The act of reviewing a document for accuracy in content and language.
  • Watermark: Design visible through paper when held to the light, indicating authenticity.
  • ZIP+4: Extended zip code increasing mail processing efficiency.
  • Keyed: Refers to documents that are typed.
  • Minutes: Recorded outline of meeting discussions and decisions.

Optical Character Recognition

  • OCR: Technology used by the postal service to read and process addresses on mail, generating matching barcodes for efficient handling.

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