Podcast
Questions and Answers
What does 'Blocked' refer to in appointment scheduling?
What does 'Blocked' refer to in appointment scheduling?
Times in the appointment schedule when physicians are not available to see patients.
What is Clustering in scheduling?
What is Clustering in scheduling?
Scheduling similar types of patients or examinations on the same day or part of the day.
What is meant by 'Double booking'?
What is meant by 'Double booking'?
Scheduling two patients for the same appointment time.
Who is considered an 'Established patient'?
Who is considered an 'Established patient'?
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What is Fixed appointment scheduling?
What is Fixed appointment scheduling?
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What does Hospice provide?
What does Hospice provide?
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Define 'Matrix' in a scheduling context.
Define 'Matrix' in a scheduling context.
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What is Modified wave scheduling?
What is Modified wave scheduling?
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Who is a 'New patient' for billing purposes?
Who is a 'New patient' for billing purposes?
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What is a 'No-show'?
What is a 'No-show'?
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What is Patient self-scheduling?
What is Patient self-scheduling?
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What does Preadmission testing (PAT) involve?
What does Preadmission testing (PAT) involve?
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What is Preauthorization?
What is Preauthorization?
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What is a Referral?
What is a Referral?
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Define 'Single booking' in appointment scheduling.
Define 'Single booking' in appointment scheduling.
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What is Stream scheduling?
What is Stream scheduling?
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What does Time-specified scheduling mean?
What does Time-specified scheduling mean?
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What does Triage involve?
What does Triage involve?
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What is Wave scheduling?
What is Wave scheduling?
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Study Notes
Appointment Scheduling Terms
- Blocked: Represents unavailable times in the physician's schedule for patient appointments.
- Clustering: Organizing appointments by grouping similar patient types or examinations on the same day.
- Double Booking: Scheduling multiple patients for the same appointment slot, leading to potential overlap.
- Established Patient: A patient who has visited any physician in the practice in the last three years, impacting billing and care continuity.
- Fixed Appointment Scheduling: Assigns specific times for each patient's appointment, also known as stream scheduling, time-specified scheduling, or single booking.
Patient Care Concepts
- Hospice: Palliative care for patients with a life expectancy of less than six months, services can be offered at home, nursing facilities, or hospice centers.
- Modified Wave Scheduling: A blend of fixed and flexible appointments, allowing patients to be seen in order of arrival during certain time slots.
- New Patient: A patient who has not utilized services from any physician within the last three years, relevant for insurance and billing processes.
- No-Show: Refers to patients who fail to attend their scheduled appointments without prior notice.
Patient Scheduling Innovations
- Patient Self-Scheduling: Enables patients to book their appointments via access to the scheduling software, enhancing convenience.
- Preadmission Testing (PAT): Refers to diagnostic tests performed prior to surgery to assess the patient’s health and identify potential surgical risks.
- Preauthorization: The requirement for approval from a patient's insurance for tests, procedures, or surgeries, often necessary for billing compliance.
Referral and Triage
- Referral: The process where a primary care physician directs a patient to a specialist for further evaluation or treatment.
- Triage: Systematic prioritization of patients based on the urgency of their healthcare needs.
Unique Scheduling Models
- Single Booking: Each patient is assigned a unique appointment time; synonymous with fixed appointment scheduling.
- Stream Scheduling: Another term for fixed appointment scheduling, emphasizes structured timing for patient appointments.
- Time-Specified Scheduling: Similar to single booking and stream scheduling, highlighting the importance of allocated appointment times.
- Wave Scheduling: Scheduling multiple patients for the same time, with care delivered based on arrival order, useful in busy practices.
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Description
Test your knowledge of key terms related to medical appointment scheduling. From understanding blocked times to the concepts of clustering and double booking, this quiz will help reinforce your understanding of important vocabulary in the healthcare field.